Best Practices in SAP PM
Greg Olynyk
                                           Catalyst Paper Corporation Ltd.
© 2009 Eventure Events. All rights reserved.
About CatalystPaper.com
• Catalyst is amongst North America's leading
  producers of mechanical printing papers
• With annual capacity of 2.5 million tonnes.
• With approximately 2,700 employees
• Original Go-Live Date: 1997
• Current SAP Release: SAP ECC 5.0
You are here
Mill Locations in Canada
Crofton, BC
Port Alberni, BC
Campbell River (Elk Falls), BC
Powell River, BC
PRD Recycling Plant in Surrey, BC
Snowflake, Arizona
Concepts
• Stories…Logbooks, holding patterns of WO, un-
  planned WO, no completion history
• Stick vs. sugar ? “What’s in it for me?”
• Work Flow Diagrams (KISS) – each a course…
• Management/Planners/Supervisors/Trades/Ops
  on the “same page”, better communication…
Lessons
• Business process maps for all to follow
• Notifications can store Problem/Cause/Solution
• Stepping away from the fires, just as easy to
  create the task list first
• Repetitive procedures could be automated
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Notifications
• Info Button   (be informed, reduce dupes)
• To FL, EQ level, from IH01
• Problem, Cause … Solution
Custom Menus – Basic & Advanced
Be Informed…
• Month stats
• Buttons to bring up
  history
• Recent 3 Notifications
• Recent Open WO
Drill Deeper ?
History (Problem / Cause / Solution)
Catalogue of Damages or “Problems”
“Cause(s)”
Catalogue of “Causes”
Catalogue of Repairs Made “Solution(s)”
Reports
• List of Items (IW69) or Activities (IW65)
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Prioritize Notifications (IW28)(ZW28)
• Status Exclude ORAS, by PLG
Check WO Backlog (IW38) (ZW38)
Create Task List (IA11)
• Watch key date…
• You can copy existing Task List
Edit or New
Components
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Create New WO(s)
• List “In Process” Notifications
Select Task List
Voila !
Calculate Costs and Estimate
 2
PLND
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Work Approval Monitor (WAM)
• Planner can PAPP at Limit $
• PLND Work Orders - Work Flow
• We use work flow via Outlook emails
• Emails have link to work order
• ZWAM shows all work flows
WAM WorkFlow
ZWAM
PRINT (WOPM by Prometheus)
Once FAPP’ed - Release & PRINT
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Scheduling…
• Nightly SAP Data Dump
• Connections with Access > MS Project
• Connections Direct with MS Project
• Exports to Excel Templates (Daily Schedules)
• Hourly SAP Exports to HR (Human Resources)
  System – Where we assign available people to
  an Operation
• Best Practices ?
Work Flow Overview
                                                              Postpone
 Identify         Enter
 Opportunity      Notification              Prioritize
                                           Notifications     Delete
                                                              Complete
 Asset Care
  Program
                                                              Planning
                                                              Backlog
                                                                          Planner
  Schedule         Approve                 Plan              Create
    work           Work Order              Work Order        Work Order
   orders
                                      O u t s t a n d i ng
  Release      Assign            Execute          Document     TECO
  W.O.         W.O.              Work             Work         WO
                                   I n     p r o c e s s
Completions (Follow-up)
• Shop Papers returned with comments ?
• What was bought not in BOMs
  -add to BOMs
• Operation planning accurate ?
  -Change Task List(s)
• Documenting Solutions in Notification
• Operation Complete (IW48) (Timecards ?)
• WO TECO (Include Notifications)
Conclusions
• What is Best Practices for what your people can
  be held to do ?
• Third party tools may help
  (Prometheus, Ivara EXP, HR, SQL, Project)
• Complexity increases with bolt-ons, coding,
  upgrades, team communications issues…
                                               Questions ?
                                               Greg Olynyk
                                                 Catalyst Paper Inc
                                          greg.olynyk@catalystpaper.com
© 2009 Eventure Events. All rights reserved.