BENEFITS
OF
COMMUNICATION
What Are the Benefits of Effective
Communication in the Workplace?
Effective verbal and nonverbal
communication skills are valuable in the
workplace. Some companies spend a lot of
money to train their employees on how to
effectively communicate. Good
communication skills go beyond
conversations, but employees must know
how to communicate well in written reports
and emails. Understanding the benefits of
effective communication helps companies
place a focus on developing a workforce that
is able to communicate.
Helps with Diversity
Companies that provide communication training
to domestic and international employees reap
the benefits of effective workplace
communication. Companies can avoid cultural
confusion and miscommunication by training
international employers early in their careers
and on a regular basis. Effective communication
causes productivity to increase, errors to
decrease and operations to run smoother.
Global Business
With global business transactions continually
increasing, the need for effective communication
to meet global demands is also increasing.
Managers and employees must know how to
effectively communicate with the company's
international counterpart. Effective
communication is important for businesses
looking to expand beyond its domestic borders.
Team Building
Effective communication reduces unnecessary
competition within departments and helps
employees work together harmoniously. The
result of a team that works together is high
productivity, integrity and responsibility. A
manager who openly communicates with his
subordinates can foster positive relationships
that benefit the company as a whole.
Employee Morale
Employees appreciate good communication
coming from management. It produces a healthy
work environment. When employees are
satisfied with their jobs, they are able to
efficiently perform their duties with a positive
attitude. Failing to communicate effectively in a
workplace leads to frustration and confusion
among employees. However, managers can
alleviate such problems by keeping the lines of
communication open.
How Effective Communication Will
Help an Organization?
Communication plays a role in product
development, customer relations, employees
management - virtually every facet of a business'
operations. Employees are a key audience
because they often serve as the conduit to other
audiences. If employees are informed and
engaged, communications with other
constituencies are likely to be strong as well.
Clear Expectation
For employees, clear expectations will convey
how their performance will impact the company
and give them an indication of what they need to
do to achieve positive feedback. For customers,
clear communication can help manage their
expectations about service issues or even about
how best to interact with the organization.
Strong Relationships
Trust and loyalty are key factors in any
relationship and both are boosted by
communication that is focused on meeting
individual needs, conveying important
information and providing feedback - positive
and constructive. Strong relationships with
external audiences also build strong solid
communication about products, services and
company culture and values.
Ideas and Innovation
Open channels of communication can lead to new
ideas and innovation in a number of areas.
Employees that understand what's important to
their companies can focus on making
improvements and spotting opportunities for
innovation that can help further success.
Customer Ambassadors
The more employees know about the company, its
culture, its products and services, and its response
to any negative issues, the better job they can do of
serving as ambassadors to the community, their
friends, relatives and other business connections.
Employees who feel they have a strong, positive
relationship with their employers and trust the
information they receive from their employers will
be more likely to share that information with others.
Employees can be a highly valued and trusted source
of information about a company and its products
and services.
Strong Teamwork
Effective organizational communication will lead
to strong teamwork and the ability for
employees at all levels of the organization to
work together to achieve company goals. In
addition, effective organizational
communication will provide employees the
knowledge, structure and positive work
environment they need to feel comfortable
dealing with conflict and resolving issues
effectively.
Communication Effectiveness
The old phrase "you can't manage what you can't
measure" is especially true when it comes to
communication. Effective communication in
organizations involves first establishing a
baseline for performance, then identifying areas
for improvement, then implementing
improvement actions and then measuring again.
It's a cycle that should be repeated regularly and
the information attained should be shared
widely with managers and employees alike.
THANK YOU!!
