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Communication Process: Human Relations Justine L. Salas MA-PM (PM2 Group)

This document discusses the major elements of communication processes in the workplace. It describes workplace communication as the exchange of both verbal and non-verbal information and ideas within an organization. It identifies two types of communication: impersonal communication which transfers information with limited feedback, and interpersonal communication which exchanges information between people. Interpersonal communication can take aggressive, passive, or assertive styles.

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581 views8 pages

Communication Process: Human Relations Justine L. Salas MA-PM (PM2 Group)

This document discusses the major elements of communication processes in the workplace. It describes workplace communication as the exchange of both verbal and non-verbal information and ideas within an organization. It identifies two types of communication: impersonal communication which transfers information with limited feedback, and interpersonal communication which exchanges information between people. Interpersonal communication can take aggressive, passive, or assertive styles.

Uploaded by

Mac Valdez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION

PROCESS
HUMAN RELATIONS
Justine L. Salas
MA-PM (PM2 Group)
Major Elements of Communication Process
Major Elements of Communication Process
Workplace Communication
process of exchanging information and ideas, both verbal and non-
verbal, within an organization.

Impersonal Communication
Interpersonal Communication
Impersonal Communication
• a non-verbal communication and a process that works one way
transferring the information as instructions, data etc. and has limited
feedback.
Interpersonal Communication
• meant to exchange information between people.
Styles of Interpersonal Communication
• Aggressive interpersonal communication
• Passive interpersonal communication
• Assertive interpersonal communication
References
• https://businessjargons.com/communication-process.html
• https://www.ukessays.com/essays/management/human-relations-
and-communication-in-the-workplace-management-essay.php

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