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Emotional Intelligence

This document defines emotions and emotional intelligence. It discusses that emotions are states of mind derived from circumstances and relationships that can be positive like love or negative like fear. Emotions involve subjective feelings, expressive behaviors, and physiological responses. Emotions function to arouse action, motivate, and help adapt. Emotional intelligence involves identifying, understanding, and managing emotions and allows people to communicate effectively, empathize with others, and succeed in their careers. It is important because it helps navigate social situations and manage stress to avoid health problems.

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cham shayne
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98 views17 pages

Emotional Intelligence

This document defines emotions and emotional intelligence. It discusses that emotions are states of mind derived from circumstances and relationships that can be positive like love or negative like fear. Emotions involve subjective feelings, expressive behaviors, and physiological responses. Emotions function to arouse action, motivate, and help adapt. Emotional intelligence involves identifying, understanding, and managing emotions and allows people to communicate effectively, empathize with others, and succeed in their careers. It is important because it helps navigate social situations and manage stress to avoid health problems.

Uploaded by

cham shayne
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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EMOTIONAL

INTELLIGENCE
WHAT ARE EMOTIONS?

•EMOTION
is a natural instinctive state of mind
-

deriving from one’s circumstances, mood,


or relationships with others.
POSITIVE EMOTIONS
• LOVE
• APPRECIATION
• HAPPINESS
• HOPE
• ENTHUSIASM
• CONFIDENCE
• GRATITUDE
NEGATIVE EMOTIONS
• FEAR
• ANGER
• GUILT
• DEPRESSION
• JEALOUSY
• ANXIETY
• RESENTMENT
EMOTIONS CONSISTS OF:

• SUBJECTIVE FEELING :
That is how the individual interprets what they
are feeling at any point. These are inner personal
experiences.
EMOTIONS CONSISTS OF:

• EXPRESSIVE BEHAVIOUR:
This refers to the outward signs that an
emotion is being experienced. Such behavior can
be intentional or unintentional and includes facial
expressions as well as body language.
EMOTIONS CONSISTS OF:
• PHYSIOLOGICAL RESPONSES:
This involves bodily changes which occur
when we experience an emotion. It is often our
awareness of the arousal that makes us suddenly
aware that we are experiencing an emotion.
FUNCTIONS OF EMOTIONS
• AROUSAL – emotions arouse us to move and
take action
• MOTIVATION – emotions motivate people to
engage in actions that are important for survival
• ADAPTIVE FUNCTIONS – emotional responses
provide us with adaptive responses that assist us
in coping with particular situations.
FUNCTIONS OF EMOTIONS
• ADDING COLOUR TO OUR LIVES – This may not be all
that scientific but it does take in the fact that expression of
emotions through art, poetry and literature provides us
with much that underpins the sense of being human.
• REGULATING SOCIAL INTERACTIONS – Identifying
the emotions that others are feeling through their facial
expressions and body language and tone of voice
enables us to work out the way to respond.
FACTORS INFLUENCING
EMOTIONS
• Personality • Sleep
• Weather • Exercise
• Stress • Age
• Social activities • Gender
• Health
EMOTIONAL INTELLIGENCE
The ability to identify, use, understand, and
manage emotions in positive ways to
relieve stress, communicate effectively,
emphatize with others, overcome
challenges, and defuse conflict.
ATTRIBUTES OF EMOTIONAL
INTELLIGENCE
• SELF-AWARENESSS – People with high emotional
intelligence are usually very self-aware. They
understand their emotions, and because of this,
they don’t let their feelings rule them.
• SELF-MANAGEMENT – This is the ability to
control emotions and impulses. They think before
they act.
ATTRIBUTES OF EMOTIONAL
INTELLIGENCE
• SOCIAL AWARENESS – You can understand the
emotions, needs, and concerns of other people,
pick up on emotional cues, feel comfortable
socially, and recognize the power dynamics in a
group or organization.
ATTRIBUTES OF EMOTIONAL
INTELLIGENCE
• EMPATHY – The ability to identify with and
understand the wants, needs, and viewpoints of
those around you.
• MOTIVATION – People with a high degree of
emotional intelligence are usually motivated.
They’re willing to defer immediate results for
long term success
IMPORTANCE OF EMOTIONAL
INTELLIGENCE
• Emotional intelligence can help you navigate
the social complexities of the workplace, lead
and motivate others, and excel in your career.
• If you’re unable to manage your stress levels, it
can lead to serious health problems.
IMPORTANCE OF EMOTIONAL
INTELLIGENCE

• Emotional intelligence can help you navigate


the social complexities of the workplace, lead
and motivate others, and excel in your career.
• If you’re unable to manage your stress levels, it
can lead to serious health problems.
QUIZ

WHY IS IT EMOTIONAL
INTELLIGENCE IS IMPORTANT TO
AN INDIVIDUAL?

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