Healthy relationships do not always have less
conflict, but they know how to avoid….
Escalation
Invalidation
Negative Interpretations
Avoidance and Withdrawal
Conflict Management Tactics
Canary & Cupach, 1988
• Use of distributive tactics produce distance/breakup
– Climate of competitiveness
– Attempts to impose one’s goals on the other
– Use of threats, shouting, sarcasm
– Mild conflicts often follow a predictable pattern of communication; in serious
conflicts communication rules are often disregarded, and tend to be intense,
chaotic, less controllable, and confusing (Sillars & Weisberg)
• Use of integrative tactics produce satisfaction
– Looking for areas of common ground rather than points of disagreement
– Expressing trust & liking for the other person even in times of crisis/argument
– Looking out for interests of both rather than oneself alone
A Recipe for Resolving Conflict
“ Do not let any unwholesome talk
come out of your mouths, but only
what is helpful for building others
up according to their needs, that it
may benefit those who listen.”
Ephesians 4:29
Biblical Perspectives on Conflict: Five Rules for a
Fair ‘Fight’ (Ephesians 4:25-32)
#1: Keep it honest (v.25)
‘Speak the truth in love…”
Take ownership of problem
#2: Keep it under control (v. 26)
‘be angry, but do not sin’
Attack the problem, not the person
Describe rather than judge
Biblical Perspectives on Conflict: Five Rules for a
Fair ‘Fight’ Ephesians 4:25-32
#3: Make sure the timing is right (v. 26)
Agree together that timing is right
Agree on a time and don’t put it off
#4: Keep it positive and ‘other-sensitive’ (v.29)
Offer solutions as well as criticisms
Listen for feedback & understanding
Biblical Perspectives on Conflict: Five Rules for a
Fair ‘Fight’ Ephesians 4:25-32
#5: Exercise kindness & forgiveness (v.32)
Learn to say “I’m sorry” and “I was
wrong”
Learn to agree to disagree
What does it mean to
forgive?
The greatest enemy of grace? --
LEGALISM
“… they asked his disciples: ‘Why does he
eat with tax collectors and sinners’?”
Mark 2:16
When people are
more aware of how
we judge them than
they are of how we
care about them, we
are a modern day
Pharisee
When we forgive, we:
Surrender our ‘right’ to get even
Give back our offender’s ‘humanity’
Get freedom to wish the other person well
Are released from hurt and anger
Offer grace
WISHING
OFFENDER WELL
OFFENDER FACTORS
C E RELEASING DESIRE
TO RETALIATE
A
•Severity
R
•Acknowledgement REFRAMING
FORGIVENESS
G
of wrong
•Intentionality
S NG INFORMATION
’ I
•Frequency GATHERING
O D A L
G HE
ANGER
OFFENDED FACTORS
& HURT •Commitment to
relationship
•Decision to forgive
•Personal history of giving
OFFENSIVE
& receiving forgiveness
EVENT