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Introduction

Logistic covers the flow of materials from suppliers to processing facilities and distribution of finished goods to customers. It aims to ensure a uniform flow of goods and meet customer expectations through the delivery of quality products on time and at the lowest cost. The key components of logistics management include transportation, inventory management, order processing, storage and warehousing, materials handling, and procurement. The overall goal is to provide maximum customer satisfaction at minimum cost.

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0% found this document useful (0 votes)
67 views20 pages

Introduction

Logistic covers the flow of materials from suppliers to processing facilities and distribution of finished goods to customers. It aims to ensure a uniform flow of goods and meet customer expectations through the delivery of quality products on time and at the lowest cost. The key components of logistics management include transportation, inventory management, order processing, storage and warehousing, materials handling, and procurement. The overall goal is to provide maximum customer satisfaction at minimum cost.

Uploaded by

Tulika Paul
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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LOGISTICS PLANNING

CONCEPT OF LOGISTIC:
Logistic covers a variety of business activities for the material
flow from the various sources to the processing facilities and
the distribution of finished products to ultimate users.
FEATURES OF LOGISTIC:
Logistic confirms a uniform flow of goods such as raw
materials, work-in process and finished goods.
Possesses the ability of meeting customer expectations and
requirements of goods.
Ensures delivery of quality products on time.
Provides best possible customer service at the lowest
possible cost.
It is an integration of various managerial functions for the
optimum usage of resources.
 Deals with the movement and storage of goods in
appropriate quantity
 Enhances productivity and profitability.
The Increased Importance of Logistics
• A Reduction in Economic Regulation
• Recognition by Prominent Non-Logisticians
• Technological Advances
• The Growing Power of Retailers
• Globalization of Trade

Three objectives of logistics strategy:


• Cost reduction (variable costs)
• Capital reduction (investment, fixed costs)
• Service Improvement (may be at odds with
the above two objectives).
Components of
logistics management : Management actions
Outputs of
Planning Implementation Control logistics
Inputs into logistics
Natural resources Marketing
(land, facilities, Logistics management orientation
and equipments) Suppliers Raw In-process Finished Customers (competitive
materials inventory goods advantage)
Time and
Human resources
Logistics Activities place utility
•Customer Service •Plant and warehouse Efficient
Financial resources •Demand forecasting site selection movement to
•Distribution •Procurement customer
communications •Packaging
Information •Inventory control •Return goods handling
resources Proprietary
•Material handling •Salvage and scrap asset
•Order Processing disposal
•Parts and service •Traffic and
support transportation
•Warehousing and
storage
LOGISTIC IN INDIA: In India, logistics is the most
important , yet a neglected field. There is no
professional society which recognises and offers
an integrated systems approach to logistics.
LOGISTICAL MISSION AND STRATEGIC
ISSUES:
The logistical system of an organisation means an
integrated effort that is involved in getting a high
level customer satisfaction at the least cost while
delivering the highest value to its shareholders.
MISSIONS :
 To make it possible to provide the right quantity of quality
products at the right time and place in the right physical
condition.
 To provide best possible customer service for core
competency.
SERVICE COMPONENTS OF LOGISTICAL SERVICE:
 STRATEGIC COMPONENTS: These reflect the vision of
of the top level management of an organisation towards
customer relation in terms of their capability to ensure the
best return against the investment made.
 LOGISTICAL COMPONENTS: These components deal
with basic services required for delivery of goods,
including availability of goods as per normal and
unforeseen requirements, fixed replenishment cycle time,
zero defect delivery along with consistency and reliability
in their services.
 NON-LOGISTICAL COMPONENETS: These refer to
value added services offered to customers in terms of
financial and technical support for infrastructural
development, credit facility on special occasions, and
training for sharpening their marketing and managerial
skills.
STRATEGIC LOGISTIC PLANNING PROCESS:
The specific process for logistic strategy development and
planning can be explained through the following steps:
1. Corporate Vision: Strategic logistics planning process
starts with defining the corporate vision towards, achieving
the objectives of logistics, the key inputs of logistic
planning process and identification of potential
alternatives of logistic approaches. A well-defined
corporate vision gives future direction to the firm and also
reflects the capability of the management to think beyond
the current trends of marketing.
2. LOGISTIC STRATEGIC ANALYSIS: After defining the corporate
vision towards strategic logistic planning process. The important
functions of this step include:
A. Development of various strategic alternatives.
B. Review and final confirmation of detailed logistic plan.
3. LOGISTIC PLANNING: In this step it is ascertained if there is an
effective implementation of logistic strategy or not. The logistic plan
is an outline of total logistics systems in terms of the following
factors:
a. Functional goals to achieve pre-determined long run logistical
objectives and corporate missions.
b. Programmes and procedures for new logistic projects.
c. Operational activities along with their co-ordination
d. Time for framework of logistics.
e. Authority and responsibility
f. Continuous evaluation and measurement of corporate performance for
improvement of the total logistic system.
4. MANAGING CHANGE: This is the final step in the strategic
planning that deals with managing change by developing a cohesive
organisational environment. This helps in ascertaining an efficient
way of conducting business. The significant factors that involve
managing change effectively are as under:
 Clear cut definition of the mission and objectives of the logistics
activities.
 Communication of the logical mission and objectives to subordinates
along with its contributional capabilities
 Comprehensive specification of authority, responsibility, role, function
and tasks of each and every position in the organisational hierarchy
 Co-ordination mechanism between logistics function and their related
functions.
 Organising training programmes to meet the requirements of the new
logistical system to ascertain successs.
OPERATIONAL OBJECTIVES:
 RIGHT RESPONSE
 RIGHT QUANTITY
 RIGHT QUALITY
 RIGHT VALUE
 RIGHT COSTS-TRADE OFF
 RIGHT INFORMATION
COMPONENTS OF LOGISTIC MANAGEMENT:
1) GENERIC COMPONENT:A generic component includes
the following activities:
a) Customer Service: This creates an interface of logistics
with marketing which determines the following factors:
 Customer service requirements for products and/or
competitive advantage
 Corporate vision towards service goals
 Service expectations of customers and their response
 Development of customer service standard
 Logistics cost-service trade-off
 Infrastructural requirements
 Development of evaluation and appraisal mechanism.
PRIMARY COMPONENTS:
A)NETWORK DESIGN
 Number, size and location of facility network required to
perform logistic operations.
 Relationship among location facilities
 The customer service capabilities
 Infrastructure of each facility centre
B) TRANSPORTATION
 Requirement, availability and regularity of the transport
service
 Modes of transport and co-ordination between them
 Transport cost, freight and tariff
 Fleet Management
 Transit, insurance and claim processing
 Time, speed and intact delivery
 Point-to point information regarding the movement of good
status
C) INVENTORY MANAGEMENT
 Stocking policies for raw materials
 Work in process and finished gods
 Zero-inventory
 Just-in time
 Push or pull inventory strategies
 Inventory cost
 Product mix at stocking points
 Number, location and size of stocking points
 Approach towards safety block, recorder point and lot size
D) ORDER PROCESSING:
 Order receiving and recording
 Speedy order processing and transmission
 Order inventory and interface procedures
 Ordering and back order systems
 Warehouse picking and packing
 Dispatch Schedule
 Point-to-point information about order status
 Accurate, legal and required documentation
 Order processing cost
SUPPORTIVE COMPONENTS:
a) STORAGE AND WARE HOUSING
 Warehouse location and configuration
 Infrastructural facilities
 Operational mechanism
 Space determination
 Goods placement
 Up-to-date recording of goods’ stock position
 Protecting and preserving the physical attributes of goods
 Proper loading and unloading system
 Marshalling goods for dispatches
 Warehousing cost
b) Materials Handling:
 Safe, smooth and speedy placing and positioning of goods
to facilitate their movement and storage
 Material handling equipment selection and replacement
policies
 Storage and retrieval frequency of goods
 Material handling equipment and operating cost
 Usual life and resale or scrap value of equipment.
c) PROTECTIVE PACKAGING:
 Protection from loss and damage
 Design of package required for handling and storage
 Market value of the package
 Re-use of package
 Scrap value of the package
 Packaging cost
d)PROCUREMENT:
 Make or buy decision
 Vendor selection and management
 Quality specification
 Supply Schedule
 Vendor service capability
 Vendor-company relationship
 Vendor training and development
 Procurement cost
e) INFORMATION:
 Information requirement for logistics system
 Sources of data and their reliability
 DBMS for processing, analysis and storage
 Formats for information presentation to facilitate decision
making
 Computer infrastructure
 Information cost
f) FORECASTING:
 Nature and trend of demand
 Elements of forecast
 Forecast of technique and system
FUNCTION OF LOGISTIC MANAGEMENT:
a) PROCUREMENT FUNCTION: This function involves the
smooth flow of raw materials, parts and components of
specified quality and quantity from quality-certified
suppliers to the production centre.
b) PRODUCTION FUNCTION: The production function of
logistics involves efficient and effective management of
work-in-process inventory and its flow between the
different stages of manufacturing.
PHYSICAL DISTRIBUTION SYSTEM: Physical
distribution means the movement of finished goods from
the last point of production to customers to end-users.

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