Reality……
in Real India…..
today
                          Information
     Money            Consumption            Attitude/lifestyle
                   Products/service availability
   Today the consumption in “Real India” is constraint by
    availability of products and not other factors.
     How can we tap this consumption space?
            Our Interpretation
   Population is sparse,
   “Value for money” is more than urban,
   Scared to come in a place… “Not For Me”,
   So we may not be able to target them
    directly,
   So …………..
   Can we sell goods to retailer who sells to
    the consumers?
           Customer Insights
   Retailer/ customer has to travel long
    distance, so cost lots of time and money,
   No access to new products
   Quality assurance
   Unfair trade practices and lack of
    transparency
   Consistency of quality and availability
              Supplier’s Insights
   Costly to build brands and distribution channel
   Relies on wholesalers
   Exploitation by wholesalers
             Payments, Prices, Stocking, Service
             parameters
   Forced to follow unlawful trade practices
   Lack of loyalty from wholesaler
   No new products/line development
Can we create a trading platform to
 integrate the suppliers and
 retailers/customers in a
 meaningful and profitable
 manner?
                 Brand Soul
   Why cant small retailers buy at reasonable
    rates and have good quality with
    consistent availability of products? Why
    does the supplier be at the mercy of few
    wholesalers?
   Can the consumer in “Real India” consume
    same quality goods as an urban consumer
    if not directly through organized retail but
    indirectly.
               Brand Philosophy
   Brand Personality Rural, Efficient, Mentor
   Brand Positioning Give the feel of Mandi /Gullies
   Brand Experience
       All sensory (See, smell, Touch, hear and taste)
        should be like a bazaar. No straight aisles,
        narrow spaces, earthy smell and lots of stock on
        floor, “SASTE KA MAAL RASTE PE”
                     Vision
    To create an alternative organized
    wholesale trading platform for Real India
   To change the way existing retailers buy
    from existing wholesale system
   To change the way supplier sells to existing
    wholesale market
   Thus make products available for “Real
    India” consumers
                        Brand Equity
Peripherals                  CORE           Detractors
* Multiple categories                       * Credit
* On the highways       “Khareedo Bachao,   * Unlawful trade
  10-15 mins distance                         practices
   from BS/RS              Karobar Badao”   * Adaptability
* No Frills                                 * Existing trade
* Factories to floor        In Real India     hostility
            SWOT - Strength
   Organized player
   Existing SCM
   Group backing
   Pan India Presence
           SWOT - Weakness
   Availability of trained people
   Location, away from existing wholesale
    market
   Varying tastes and preferences vis a vis
    urban consumer and regional
   Low margin business
          SWOT - Opportunities
   Private label creation
   Desire to consume is on the rise
   Retailers and suppliers want to know new
    ways of doing business
   Platform for suppliers to try new products
   Procurement of farm produce
   Give an alternate to existing unorganized
    Market in organized manner
              SWOT - Threat
   Unlawful trade practices (tax evasion)
   Credit system
   Trade hostility
         Who is our Customer
   Medium and small retailers,
   Bulk consumers,
   Wholesaler and semi wholesalers,
   Office and institutions
   Hotel/Restaurants/ Dhabas /Canteen
   Health and Educational institutions
          Product Mix Strategy
   Aim is to provide width in terms of categories
    with minimum depth
   675 MC’s across 20 Departments
   Overall master not to be exceed 5000 SKUS, of
    these 2000 SKUS will be consistent and 3000 will
    be rotational
           Product Mix Strategy
   Customization to local taste is a must
   At least 20 items will be on “Lot Offer” and
    should change once in fortnight
   For each location depending on availability of
    space to offer host of ancillary services like
    Banking, Travel counters, service station etc.
             Department Listing
   Techno Mart              Hardware & Tools
   Consumer Durable         Home Furnishings
   Cycle & Spare Parts      Household Utilities
   Disposable               Ladies Accessories
   Electrical               Stationery
   Food & Grocery           Toys & Games
   Footwear                 Travel Accessories
   Fruits & Vegetables      Utensils
   GI Sheets                Furniture
   Garments                 Lifestyle
          Sales System & Strategy
   Canvassing in the catchments area of 60KM for enrolling Saathi
    (members)
   Saathi will be charged annual membership fee, but same fee will be
    redeemed in the form of Gift vouchers over pre-decided months
   Annual fee charged from Saathi will be refunded if not satisfied after
    deducting GV used
   Sale payment mode
                  Cash
                  Credit card
                  Micro finance card – To be worked upon
                  Selected credit to bulk buyers against
         securities
       Sales System & Strategy
   Display on pallets/bins
   Display in cartons (Window cut) but loose
    and not repacked, however customer has to
    buy minimum quantity for billing and that
    qty will be more than 1 (In most of the
    cases except CD/Mobiles etc.)
   Lots of banner and wall paints will be used
    in side and outside market to give “HAAT”
    look
       Sales System & Strategy
   Tie up with transporter for point to point
    delivery on payable basis
   Unit of sale will be as per industry norms
    (steel in kg, nails in kg etc.)
   Replacement guarantee if unused and in
    original packing
    Pricing & Promotion Strategy
   80-100 Key Value Items at prices equal or below
    benchmarked wholesale prices. Eg.
     For North       Sadar Bazaar
     For West        Maszid Bandar
     For East        Bada Bazaar,
   All other items at par or below local wholesale
    market
   Level 1 will be considerably lower than the Retail
    MOP vis a vis the margin earned in the product
    and level 2 will be at wholesale prices as
    indicative above
    Pricing & Promotion Strategy
   Power pricing with 2-3 levels depending on item,
   Purchase based monthly loyalty schemes to be
    operated regularly
   At least 1 to 2 items from each category will be on
    offer price and the promotion cycle will be 2
    weeks,
   All commodity items swing with the benchmark
    market irrespective of purchase price
   Detailed process of benchmarking of prices to be
    developed
             Sourcing Strategy
           Short term (0-3 mths)
   To make sure all the regular products are there at
    the price points currently available to the
    retailers/traders.
   Focus on Range and Category fulfillment.
   Correction of items and range based on the
    trends, tastes and preferences from the customers
    side.
   Initial Sourcing will be from best possible source
    available either from Manufacturer or Consolidator
             Sourcing Strategy
           Short term (0-3 mths)
   Experimentation regarding new products
    innovation will be less
   Private label will be in selected Merchandise
    Categories (Min 10%) but with high focus.
   To ensure direct sourcing by at least 20 %
           Sourcing Strategy
         Medium term (4-6 mths)
   Consolidation of product assortment .
   Vendor Development process to be initiated and
    developed.
   Study and Analysis of the buying trends of
    different class of customers along with the
    weight age given to categories/items.
           Sourcing Strategy
         Medium term (4-6 mths)
   Study of customer inclination towards new
    innovative or upgraded products.
   Finalisation of Private Label program and
    initiation of the same. Target Share of Private
    Label-25%
   Target Share of Direct Sourcing - atleast 35%.
           Sourcing Strategy
      Long term (7th mth onwards)
   Migration from Supply driven to Demand driven
    (Make What is selling rather than selling what has
    been made)
   Focus on Cost / Margin / Profitability management:
    Emphasis on making the management of sourcing
    more efficient in terms of effort and cost?
   To Improve Suppliers Performance Capability.
   Try new product innovations
           Sourcing Strategy
      Long term (7th mth onwards)
   Decisions Make or Buy Or Import to be taken
    and implemented.
   Target Share of Private Label > 70%
   Target Share of Direct Sourcing > 75%
         Private Label Strategy
   High basket penetration MC’s.
   Low technology products.
   Surplus capacity available.
   Cost to be at least 20-25% below benchmark
    SKU.
   Wholesale Price to be at least 30% below
    benchmark SKU.
   Target the manufacturer with experience in
    dealing with a national brand preferably.
                SCM Strategy
   Factory to floor
   Inventory norms 36 stock turns
   Supplier to repack whenever we intent to and
    label the product
   Endeavor to use EAN code and also ensure all
    long term suppliers adhere to the EAN coding
    standard.
   On affixed barcodes MRP/SP not to be
    mentioned
                SCM Strategy
   Implementation of web based ordering
   Implementation of Auto Ordering System is
    critical and compulsory
   Future Logistics to suggest ways of minimizing
    transportation cost
        Information Technology
   Implementation of SAP as per business needs
   REM configuration as per business needs
   Time chart of business blue print
   Resolving of issues like MC, EAN Codes,
   Implementation of MIS/BiW
   Planning for IT architecture
   Planning and sizing of IT infrastructure