Security Guard
Duties and Responsibilities
Observing and
reporting - 1
Your duty can change from site to site
and between the area within a site.
• Observing is not only seeing but
paying careful attention, noting
them in your notebook, and
reporting them to the right person is
important.
• You must be familiar with the
surrounding area where you work, it
helps to identify the unusual thing
that happened while you are on duty.
2. Observing and reporting
• The security guard must record the occurrence
and pass the information to the appropriate
individual regarding the safety and security
issues at your site.
• If rules and regulations are not followed, you are
required to report to your supervisor or
department head.
2. Deterring and detecting crime
Your visible presence will deter criminals from doing something
illegal on your site. When criminals see the security presented on
the site, they can change their minds and plan.
However, if you see someone is committing a crime you have to
inform the police with valuable information. This may help them to
catch the criminal and stop the crime while it is happening.
You should make a good note while the incident is happening or as
soon as possible. Those notes can be used as evidence in a court.
3. Keeping good public relations
Keeping good public relations is another important duty of
the security guard because you will constantly contact the
public while on the duty.
Your client always expects that you give the information to
the public. People can turn to you if they have a problem,
so, you should act professionally in these situations.
4. Responding to emergencies -1
An emergency is an unexpected event that can happen at any time
and can be a danger to lives and properties.
Effective emergency response is part of the security guard’s job. You
may be the first person to detect, deal with, and respond to an
emergency.
Every company has its own plan and procedure in case of fire, flood,
or bomb threat. You should respond to the emergency in the right
way as outlined in the procedure.
4. Responding to emergencies - 2
If there is a fire you may
Security guards are more
need to conduct a building
trusted in the worse
evacuation, in this
situation that’s why you
situation if you know what
must handle the
to do and act quickly can
emergency without panic.
save people’s lives.
5. Controlling access and using alarm
systems - 2
• Security guard often has to control the movement of
people, vehicles, and materials coming into and out of
their site.
• While material “in” may need a delivery order and
“out” may require a gate pass those things are
authorized documents you should check carefully.
5. Controlling access and using alarm
systems - 2
• To control the movement of the people you may
require checking their identification. sometimes the
client is concerned employees are stealing the items
you may require to inspect the baggage.
• The security guard must know how to use the alarm
system and other surveillance systems such as CCTV
cameras etc.
6. Patrolling
• Patrolling is also an important part of the security job.
You have to go around or visit point to point in your
site, by doing so, you can see a large area than
staying in one place.
• The patrol can conduct on feet, bicycles, or on
vehicles. Not only Patrolling allows you to see what is
going on but also it identifies safety hazards
throughout your site.
7. Traffic control
In the heavy traffic sites, you
may have to work in the
Direct traffic control may be a
parking area as a traffic
part of your job on some sites
controller. In an emergency,
such as shopping malls, party
you may be asked to control
places, etc.
the traffic to help the police in
the public area.
8. Crowd control
If you deploy duty at large
Crowd control is orderly
public gathering areas like
managing a large group of
street fairs, music festivals,
people. If there is any dispute
stadiums, and public
on your site you should
demonstrations you should
manage the crowd and deal
involve in controlling the
with it with extreme care.
crowd.
• While you are on patrol you
can find the various types of
9. Finding safety hazards at many
safety parts of your sites like water
leakage, bare wire,
hazards overheated boiler, etc. you
must note down and report
to fix it.
• Some security guards,
especially those hired
10. by individuals, do more
than their primary duty.
Performing • They may be
overwhelmed with more
other responsibilities, such as
special receiving phone calls,
responding to text and
duties email messages, and
running vital errands for
their employer.