COMMUNICATION MANAGEMENT
PLAN
                       GROUP-6
       C0905523 – Powrna Paranthaman Maragatham
               C0902241 – Jebin Thomas
             C0908948 – Anna Mary Sajimon
             C0902243 – Della Elza Thomas
         C0912812 – Arun Vengadasubramaniyan
                 C0904044 – Abin Joseph
              C0902525 – Shantanu Shetty
               RENOVATION OF A TWO - STOREY RESIDENTIAL BUILDING
Client                 Celin Anderson
Design & Development   Arfa Design Inc.
Contractor Name        Epic Heaven
Delivery System        DBB
Start Date             2025-05-01
End Date               2025-07-22
Project Address        2489 Frankfield Road, Mississauga, ON, L5K 2A5
Project Area           2500 Sq ft
Project Budget         $450,000.00
Project Manager        Arun Vengadasubramaniyan
                The main objective of communication
                in project management is to establish
                an understanding between
                stakeholders in terms of project
Communication   goals, timelines, budget and keeping
                quality standards.
Management
                Proper communication enables fast
                making decisions and solving
                problems and guarantees the
                compliance in the legal and the safety
                standards.
                 Email:
                                          • Use in formal reports (permits, contracts) and for
                                            documentation.
                                          • Example: Updated blueprints with stakeholders.
                 Video Calls:
                                          • Keeps discussions running smoothly for the
                                            audience — as for, e.g., the discussion of design
Communication                               revisions.
                                          • Example: Presentation of architect illustrating a 3D
Models:                                     model of a proposed kitchen layout.
                 WhatsApp/Phone Calls:
                                          • Great for response time, immediately updates or to
                                            clarify.
                                          • Example: Material arrival times being notified by
                                            the team to the site supervisor.
                 In-Person Meetings:
                                          • Good for dealing hands on during site visit.
                                         Milestone
                                      Updates: Tasks,         Weekly Updates:
              Updates                 achievements,           Regular progress
                                        and what’s                checks.
                                         coming.
Types of
            Example: Starting
              plumbing work             Issue                 Purpose: Address
               and reporting                                   risk or barriers
                                     Resolutions:
Communica
            completion of the                                      quickly.
            foundation phase.
tion            Example:
               Scheduling
                                                                   Format:
                                                              Confirmations for
            exterior painting         Approvals:              the modifications
             around a storm                                     in written or
               delaying it.                                     verbal form.
              Example: Consultation with Celin Anderson concerning revised kitchen layout, after which
                                       approval was given by Celin Anderson.
            Example: Construction site meeting for discussing progress (weekly team briefing).
Communication Frequency
  Regular Updates:
 Weekly team meetings make sure progress matches to the timelines.
 Provides an opportunity to celebrate small wins, maintaining team morale.
 Ensures everyone has a clear understanding of the next steps.
  Immediate Notifications:
 For emergencies such as changes to the municipal inspection schedule.
 Allows stakeholders to respond promptly, minimizing disruptions as well as
  ensures clear communication during critical moments.
  Milestone-Based Reporting:
 Example: Moving from structural work to interior.
 Encourages reflection on what has worked well and what needs
  improvement.
                  Scenario-Based Examples
 Material Delivery Delays:
                              Materials are delivered to us without schedule.
                              • Explanation: The supplier cannot supply materials on time, causing delays
                              • Action Plan: Suppliers, in turn, contact Procurement Manager for updates. Site Supervisor rearranges
                                schedule, notifies the team. Celin Anderson is updated by a Project Manager during the weekly meeting.
 Design Change Requests:
                              Kitchen layout mid project change.
                              • Action Plan: The architect sends revised blueprints to the Project Manager over email. Daily meetings are
                                there for briefing the Construction Team. During weekly reviews, Celin(Owner) gets an update about new
                                timelines.
 Municipal Inspections :
                            Plumbing scheduled for inspection.
                            • Action Plan: The inspection checklist is emailed to them by Compliance Officer. You report and share with
                              Celin the results and summarize them for the Project Manager. Pending tasks are followed up by WhatsApp
                              notifications.
 Supply Chain Issues:
                            Subcontractor who performed flooring reports delays.
                            • Action Plan: Phone call to Site Supervisor, immediately. Email sent by the Project Manager about calendar
                              adjustments. During the next weekly meeting Celin is briefed.
                Strategies for Effective Communication:
                  Make things clear by using visual aids and real time updates.
                  Ensures that stakeholders allow the flow of feedback.
                  Use project management tools to manage communication and progress.
Best            Outcome:
Practices and     Improved level of working collaboration, reduced project delays and better stakeholder
                   satisfaction.
Conclusion        Higher Quality Deliverables:
                  Real-time updates and continuous feedback ensure that the project adheres to desired quality
                   standards.
                  Proactive Problem Resolution:
                  Identifying and addressing potential issues early avoids costly corrections later in the project.
                  Regulatory Compliance Assurance:
                  Clear communication with municipal authorities ensures timely inspections and approvals,
                   reducing the risk of legal setbacks
THANKYOU