WORK FLOW AUTOMATION
Workflow Automation
Workflow Automation is a technology
solution, which automates the tasks,
resources and internal operations that form
the process known as “workflow.”
Workflow is the process, which encompasses
many small, definable tasks that link
together to achieve the desired result.
Workflow automation utilizes software to link
together the elements of workflow (events,
tasks, resources) in an attempt to increase
the speed, visibility and coordination by
which the work gets done.
ADVANTAGES
Priorities and timelines are linked across the
organization
Tasks and calendars are visible to all users
enabling workloads to be shared and
efficiently managed
visibility- Managers can quickly see the
status of a process but beyond that they can
also identify roadblocks, resources
constraints and opportunity for process
improvement
Workflow Automation software provides a
graphical representation of people, projects
and financial processes for workflow design,
configuration and self-service. The graphical
workflow interface enables you to visually
define, control, track and audit approvals,
routing, role-based assignments and
notifications.
Workflow automation helps to ensure that at
the right time the right person gets the
right information about what needs to be
done and in what order
Example :
A salesman incurs an expense and fills out an electronic
form directly within the system.
He takes a photo of his receipt with his iPhone camera
and attaches it to the expense form he just completed.
When he presses the submit button, it is uploaded and
deposited into the ECM repository.
The system recognizes the total amount on the expense
form and automatically sends it to the appropriate person
for approval prior to accounting receiving it.
The manager receives a notification on his tablet that an
approval must be completed. He opens the form, reviews
the receipt, and approves the expense.
It then gets automatically routed to accounting to kick off
the reimbursement workflow and get posted to the
appropriate accounts.
WORKFLOW MANAGEMENT SYSTEMS CAN BE
CATEGORISED INTO THE FOLLOWING CATEGORIES:
Routing System- Process of selecting the best
method of doing a process
Distribution System- Best way to distribute
and allocate the resources
Coordination System- Coordinates the
activities of different departments
WORKFLOW MANAGEMENT
SOFTWARES
Activity
Apache ODE
Bonita BPM
CEITON Workflow System
jBPM
Microsoft Windows Workflow Foundation
Hyland Software
Perceptive Software
SAP Business Workflow
Workgroups DaVinci
FreeFlow Core (Xerox)
