7 C's of Communication
Title: The 7 C's of Communication
Subtitle: Key Principles for Effective
Communication
Your Name:pratiksha rohidas shete.
Introduction
• Title: Introduction to Communication
• Content:Communication is a key skill in both
personal and professional life.
• Effective communication leads to clearer
understanding, reduced misunderstandings,
and improved relationships.
• The 7 C's of Communication serve as a guide
for achieving effective communication.
The 7 C's of Communication
• Title: What Are the 7 C’s?
• Content:
– The 7 C's are:
• Clear
• Concise
• Concreteness
• Correctness
• Consideration
• Completeness
• Courtesy
– These principles ensure messages are delivered effectively
and understood by the audience.
Clear
• Content:
– A clear message is straightforward and easily
understood.
– Avoid ambiguity and jargon.
– Focus on one main idea.
– Example: Instead of saying "The results should be
improved," say, "The team needs to increase sales
by 10% in the next quarter."
Concise
• Title: Concise
• Content:
– Be brief and avoid unnecessary details.
– Focus on the essential information.
– Example: Instead of "Due to various factors and
circumstances, we might need to reschedule," say,
"We need to reschedule the meeting."
Concreteness
• Title: Concreteness
• Content:Use specific facts, figures, and clear
examples.
• Avoid vague statements.
• Example: Instead of saying "The project is
doing well," say, "The project is 80% complete
and on track for the deadline."
Consideration
• Title: Consideration
• Content:
– Understand your audience's background,
perspective, and emotions.
– Adapt your message to be relevant and respectful.
– Example: A message to a colleague might be more
direct, while a message to a client should be more
formal and polite.
Completeness
• Title: Completeness
• Content:
– Include all necessary information.
– Anticipate questions and provide sufficient details
for the audience to take action.
– Example: "The meeting is at 10 AM, location:
Conference Room A, agenda: Project Updates,
Expected Duration: 1 hour."
Courtesy
• Title: Courtesy
• Content:
– Be polite, respectful, and considerate of others'
feelings.
– Avoid language that may offend or alienate.
– Example: Instead of "You didn’t complete the task
on time," say, "I noticed the task wasn’t
completed on time; can you provide an update?"
Summary
• Title: Summary of the 7 C's
• Content:Clear: Make your message easy to understand.
• Concise: Be brief and to the point.
• Concreteness: Provide solid facts and figures.
• Correctness: Ensure accuracy and proper language.
• Consideration: Understand your audience's needs and
perspectives.
• Completeness: Provide all necessary information.
• Courtesy: Be polite and respectful.
Conclusion
• Title: Conclusion
• Content:
– The 7 C's of Communication are essential for
effective and professional communication.
– Practice using the 7 C’s in all your communications
for better clarity, understanding, and results.