Name = Tarun Parihar
class = 9
section = E
•Topic = communication skills
:
• What is Communication
• Method of Communication
• Verbal Communication
• Non-verbal
communication
• Visual communication
What is
communicati
on
• Communication means exchanging
ideas, opinions, or information
among people .
• People use different methods of
communication to express
themselves .
• The choice of the method depends
on various factors , such as the
urgency of message ,
time availability , expenditure
involved, and intellectual and
emotional level of the sender and
the receiver.
Methods of Communication
There are three basics methods of
Non-
communication:
Verbal Visual
verbal
Let us discuss these methods one by one.
Verbal Communication
involves the use of words in
delivering the intended
message.
Words are the most accurate
and powerful tools to express
and share ideas.
Verbal There are two primary forms
communicati of verbal communication.
on
1) Oral communication
2) Written communication
Oral communication
• The process of expressing
information or ideas through
spoken words is known as verbal
communication .
• Oral communication is a more
natural form of communication
than the written form.
• The most significant advantage of
oral communication is that it
provides immediate feedback and
clarification.
Advantages of
oral
communication
It is interpersonal and helps in building
relationship.
It encourages involvement in team work
and decision making process.
Oral message provides immediate
feedback.
It is cost efficient .
It is a preferred mode of communication
for private or confidential matters.
Disadvantages of oral
communication
In this form of communication, emotions are visible and, hence, can lead to
miscommunication .
It has no legal validity.
It does not provide a permanent record and the message can easily be
forgotten.
It may be difficult for certain people to understand what is spoken due to
various accents and pace used in oral communication.
This form of communication is not suitable for lengthy messages.
Written communication
It involves sending messages in the form of written words to convey information .
Written communication is the most formal form of communication .
It is an innovation activity of the mind that involves a careful choice of words and
their placement in the correct order.
Examples of written communication includes letters, reports, resumes, brochures,
circulars, memorandums, contracts, notices, etc.
Nowadays, written communication has become shorter and faster.
Advantages of written communication
Written
communication
It is a suitable mode
allows the sender to
Written content has of communication
thoughtfully draft a
legal validity. for lengthy
clear and
messages.
comprehensive
message.
Disadvantages of written
communication
Written communication requires Written communication may Written messages provides
time for drafting the messages. involve postage cost. delayed feedback and
consequently causes delay in
decision making .
Non-verbal communication
Non-verbal Communication means
communication without the use of words,
either oral or written.
It can be effectively used to enhance our
verbal communication .
It includes our body language , gestures,
facial expressions, eye contact, and use of
fingers, etc.
Advantages of non-verbal
communication
Non-verbal communication
complements a verbal message.
Physical gestures greatly helps
differently abled people, especially
deaf people.
Disadvantages of non-verbal
communication
It is difficult to Analyse a non-verbal message; thus,
leaving a greater possibility of information.
In non-verbal communication, long conversion and
necessary explanations are not possible.
• Any verbal or non-verbal communication
utilizes the sense if sight is known as
Visual communication.
• Visual communication skills involve
the judicious use of visual aids to
make a penetrative and lasting
impact on the receiver's mind.
• Graph, charts, maps, PowerPoint
Visual presentations,
communicat overhead projectors, smart-boards,
white and black boards, models,
ion paper handouts, etc.,
• The different type of visual aids
that help in conveying a message
effectively.
• For example, an educator can
impart knowledge on a
particular topic to the students in
an effective manner with the help of a
smart board, picture, or a diagram.
Visual aids like graphs,
diagrams, models, etc., make
visual communication more
meaningful.
Advantages
of visual Use of visual aids
make complex data easy to
communicat comprehend.
ion
Visual aids make
the communication more
interesting.
Disadvantages of visual
communication
Some of the aids used in Sometimes visual presentatio Sometimes visual techniques
visual method of n of take much time to
communication are costly. information becomes complex communicate.
.
