5 Call Coordinator Jobs nearby Madurai

As a full-time Customer Service Coordinator at JAS Infotech in Madurai, your role will revolve around ensuring customer satisfaction by providing support, addressing queries, managing communications, resolving complaints, and enhancing the overall customer experience. You will collaborate closely with technical support teams to deliver effective solutions and maintain records of customer interactions. Key Responsibilities: - Provide customer support and ensure customer satisfaction - Manage customer communications and address queries - Resolve complaints and enhance the overall customer experience - Collaborate with technical support teams to deliver effective solutions - Maintain records of customer interactions Qualifications Required: - Customer Satisfaction, Customer Support, and Customer Experience skills - Strong Communication skills - Proficiency in Customer Service practices - Excellent problem-solving and multitasking abilities - Ability to work on-site in Madurai - Prior experience in a customer service role is a plus - Bachelor's degree in Business, Communications, or related field is preferred,

Role Overview: As a female candidate, you will be responsible for handling customer calls with good telephone etiquette. You should be a sincere, quick learner, and a good team player. Your duties will include organizing office documents and registers, performing quality checks, and handling product dispatch. Additionally, you will be expected to have basic knowledge of MS Excel, Word, and Power Point Presentations. Good writing skills and the ability to prepare reports will also be essential for this role. Freshers are encouraged to apply. Key Responsibilities: - Handle customer calls with good telephone etiquette - Organize office documents and registers - Perform quality checks and handle product dispatch - Utilize basic knowledge of MS Excel, Word, and Power Point Presentations - Demonstrate good writing skills and prepare reports Qualifications Required: - Female candidates only - Sincere, quick learner, and good team player - Basic knowledge in MS Excel, Word, and Power Point Presentations - Good writing skills Additional Details: This role is full-time, permanent, and suitable for freshers. The work location is in person.,

KPA & Activities: Business Targets: Achievement of business targets for all financial products as defined and agreed upon. Meet customers to sell all financial products Meet & counsel Walk -in & DSA customers who have been referred to him / her by HDFC Limited Influence customers to buy FD who have no prior HDFC Deposit relationship. Ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options. Obtain appropriate documents / information from the client and ensure the forms are duly completed before logging the sale. Communicate the necessary details to the customers for the products being bought by them. Ensure sale is completed through / in line with the defined sales process. Maintain product mix across types of loans / value of loans ( Eqt, Housing, etc)  and appropriate open market  share for all products ( PAR / ULIP / Non Par). Co-ordinate for all claims processing (with the help of TM/ ASM/ Coordinators / SM representatives). Closely monitor the HL data of the HL executives mapped to maximize the business opportunities. Ensure maximum joint calls with each HL executive mapped. Ensure that all reports are created and maintained in a timely manner (DSR, Sales Dairy, etc.) Ensure that all documents are properly scanned and there is no mistakes while lead updation in the system. Be completely aware of the products being offered by the company and understand competition offering to be able to handle customer objections. Be updated with the latest product features to enhance his / her selling abilities Ensure all desired matrix and business composition (persistency, funded, non funded, etc.) are met Functional Competency In-depth product knowledge (policies, features, riders and instalments) Knowledge of competitors product (policies, features, riders and instalments) Knowledge of market Knowledge of Financial Planning Knowledge of sales process Knowledge of customer profiling Behavioural Competency Selling skills Interpersonal skills Communication skills Planning skills (ability to plan his/her own work) Time management Customer centric (orientation) Ability to perform calculations (premiums, comparisons with other products)   Relationship Building : Manage relationship with HL executives mapped to him / her. Maintain good relations with HDFC Limited Maintain good relationship with Channel partners & DSA Build relationship with the assigned / sourced customer to create opportunities for various products to fulfil the customers financial needs.

Role Overview: As a Customer Service Sales Representative, your main responsibility will be to answer customer calls using provided scripts, understand their requirements, and facilitate sales. You will also be required to update customer information in the database, process orders accurately, handle grievances effectively to maintain the company's reputation, and meet sales quotas to drive future sales. Key Responsibilities: - Answer customer calls and inquiries following provided scripts - Proactively ask questions to comprehend customer needs and close sales - Enter and maintain customer information in the database - Process orders with precision - Manage and resolve customer grievances to uphold the company's image - Achieve sales targets and contribute to future sales growth - Maintain detailed records of calls, sales, and relevant information - Retrieve documents and files as requested, and generate messages, emails, and reports when necessary - Handle office equipment maintenance - Monitor office supplies inventory and place orders as needed - Respond to queries and provide information to customers - Perform receptionist duties, including answering incoming calls when required - Design and manage filing and storage systems in the office - Greet and assist direct customers effectively Qualifications Required: - Bachelor's degree preferred - 1 year of experience in Microsoft Office preferred - 1 year of experience in business development preferred - Proficiency in Hindi and English languages preferred Please note: The job type is full-time with benefits such as cell phone reimbursement and performance bonuses. The work schedule is on day shift, and the job location is in person.,

You will be responsible for making enhanced outbound calls to leads, reaching out to new customers, and explaining our services to them. Your role will also involve maintaining relationships with patients and nurses, receiving calls from customers, and coordinating with team leaders. - Good communication skills in Tamil and English are a must - Convincing skills are essential for this role - Leadership qualities are required to be a good team leader This role requires candidates with qualifications such as A.N.M, G.N.M, or B.Sc Nursing, and only female candidates are eligible to apply. Having a two-wheeler is a must for this position. As part of the benefits package, you will receive: - Cell phone reimbursement - Food and internet reimbursement - Provident Fund The job is full-time and permanent, with the work location being on the road.,

We have a new hiring requirement and would like your support in sourcing suitable profiles for the same. Please find the details below: Position : Site visit coordinator (voice process) Location: Chennai(manapakkam,gerugampakkam,paddapai,pammal,shollinganallur,perambur,perumbakkam,iyyappanthangal,porur,kundrathur,velacherry) Experience: 1 - 5 Years (Voice Process / Real Estate Preferred)Gender: FemaleWeek Off: Tuesday Notice: immediate to 10 days Key Responsibilities: Coordinate and schedule site visits for potential customers. Handle inbound and outbound calls related to property visits. Explain project details, amenities, and location benefits to clients. Maintain daily visit reports and follow up with customers post-visit. Coordinate with the sales team to ensure a smooth site experience. Manage customer queries with a polite and professional approach. Requirements: Good communication and convincing skills. Prior experience in real estate / customer support preferred. Basic knowledge of MS Office Pleasant personality and customer-centric attitude. Perks & Benefits: Attractive incentives based on performance. Growth opportunities within the organization

HDFC Sales HDFC Vacancy - Coimbatore Coordinator Edu: Degree mustFresher or experienced with good MS office knowledge can apply Only Females Job role:Only checking insurance & homeloan documentsNo sales or target Direct HDFC payroll employee Call 6304018643 for more details

You will be working as a Business Continuity Analyst at a leading US Mortgage Company in Chennai. **Role Overview:** As a Business Continuity Analyst, you will be responsible for various key tasks related to business continuity and disaster recovery efforts within the company. **Key Responsibilities:** - **Communication Skills:** You must possess strong communication skills to effectively draft process documents and test reports. - **Coordination:** Serve as a coordinator for business continuity efforts by collaborating with stakeholders and employees. - **Call Tree Management:** Establish, maintain, and test call trees to ensure clear communication in disaster situations. - **Report Writing:** Document testing activities comprehensively, covering goals, planning, execution, results, analysis, conclusions, and recommendations. - **Business Function Analysis:** Analyze critical business functions to assess the scope and impact of potential disaster scenarios. - **Plan Development:** Collaborate with supervisors and stakeholders to create business continuity and disaster recovery plans. **Qualifications Required:** - Minimum of 1 year of experience in a similar role. - Strong communication skills. - Ability to work collaboratively with different stakeholders. - Comfortable taking up rotational shifts. If you are looking to join a dynamic team and contribute to the business continuity efforts of a reputable company, this role as a Business Continuity Analyst could be the perfect opportunity for you.,

Role Overview: As a candidate, you should possess good communication skills and proficiency in computer skills, including MS Word, MS Excel, and Internet activities. Professional phone etiquette and a customer service orientation are essential, and proficiency in English and Hindi is preferable. Key Responsibilities: - Handling both inbound and outbound calls professionally to resolve client inquiries and issues. - Reporting daily and monthly activities. - Demonstrating excellent verbal and written communication skills to build rapport with clients. - Preparing regular reports on follow-up activities and sales outcomes for internal stakeholders. Qualification Required: - Good communication skills. - Proficiency in computer skills, including MS Word, MS Excel, and Internet activities. - Professional phone etiquette and a customer service orientation. - Proficiency in English and Hindi is preferable. The company provides: - Salary as per industry norms plus attractive incentives. - A friendly and collaborative work environment. - Access to training and development programs. Please note that this is a full-time permanent position with day and morning shifts at the work location in Chennai, Tamil Nadu. Provident Fund is provided as a benefit.,

As a Project Coordinator - Intern at our dynamic team, you will have the opportunity to gain real-world project coordination experience in a tech-driven environment. Your role will involve ensuring smooth communication between internal teams and clients, managing project tickets, and supporting ongoing development initiatives. Key Responsibilities: - Coordinate with cross-functional teams to ensure seamless communication and task flow. - Manage and track tickets raised by end clients; ensure timely assignment to the appropriate internal developers. - Join and participate in client calls, especially with the onshore US team during US morning hours. - Maintain clear documentation of tasks, updates, and follow-ups. - Understand basic website development concepts (especially WordPress) and communicate effectively with the technical team. - Support project managers with status tracking, reporting, and quality follow-ups. Requirements: - Excellent communication skills - verbal and written. - Basic understanding of website development, WordPress, and general coding concepts. - Strong organizational and time management skills. - Willingness to work during US morning hours for client interactions. - A team player with a proactive approach to work. In addition to the above responsibilities and requirements, you will have the opportunity to work with cross-functional teams and international clients, with the possibility of converting into a full-time role based on performance. You will also benefit from a collaborative, tech-forward working environment and receive mentorship and guidance from experienced project managers.,

You will be responsible for maintaining and updating project status and billing status on a daily basis. Additionally, you will coordinate and follow up on bill processing with relevant departments. Monitoring and ensuring timely installation of devices/systems as per schedule will be part of your key responsibilities. You will also track and follow up on service calls to ensure prompt attendance, acting as a communication bridge between clients, service team, and internal departments. Maintaining proper documentation and reports for all project-related activities is crucial. - Qualification in EEE / ECE / Mechatronics / E&I or any electrical or electronics-related field - Basic knowledge in electronics/electrical-related field - Good communication and follow-up skills - Willingness to work in a fast-paced environment,

As a Production Coordinator, your role involves overseeing the internal day-to-day operations of one or more shows. You will be responsible for managing the workflow from ingest to delivery while upkeeping the show's progress. Your main responsibilities include: - Collaborating with Producers, Production managers, Leads, and Supervisors to track and manage the workflow through different departments, ensuring internal and external deadlines are met. - Assisting in bidding documentation, communicating it to producers, and updating it in the internal tracking system. - Anticipating and escalating issues to the Producer and Supervisor to quickly resolve problems during bidding. - Setting up calls with producers and the bidding lead, ensuring producers have essential information on bids in the evening. - Turning awarded bids into an actionable roadmap. - Updating the production database daily with notes and critical information at the start and end of each day. - Scheduling and tracking task progress for assigned artists or sequences under the guidance of the Production Manager. - Assigning tasks to the right artists in consultation with leads and the PM, ensuring work is approved and completed on time and to specification. - Coordinating and monitoring multiple projects effectively. - Communicating any schedule changes to appropriate artists and Supervisors through PA. - Managing multiple dailies sessions each day and following up with the PA. - Facilitating communication between Supervisors, Leads, and artists. - Organizing and setting up media for cinesync/client review sessions. - Initiating calls with clients and the creative team to address challenges during the show's progression. - Supervising client deliveries of all work-in-progress (WIP) and final submissions with show leads. - Ensuring daily reviews are structured as per schedule and managed within the allotted time. - Maintaining accuracy of data in the internal tracking system, updating project scope, task assignments, and completion information. - Coordinating all client deliveries with Production support and maintaining a log of all deliveries. - Facilitating effective communication and providing continual team updates. - Contributing to maintaining a positive, upbeat, and professional production office by being proactive and solution-oriented.,

As a Client Coordinator at our company, your role will involve serving as the main point of contact for our clients. You will be responsible for facilitating smooth communication, addressing queries, and assisting in various client-related activities on a day-to-day basis. Key Responsibilities: - Serve as the primary contact for clients, promptly addressing their queries. - Collaborate with internal departments to meet project deadlines and client expectations. - Coordinate meetings, calls, and updates between clients and internal teams. - Prepare reports, proposals, presentations, and other communication materials as required. - Maintain client records, documentation, and project tracking systems efficiently. - Gather client feedback and communicate it to relevant departments for continual improvement. - Uphold a high level of client satisfaction through exceptional service and support. Qualifications Required: - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities.,

As an Office Assistant in this role, you will be responsible for clerical work, customer call handling, data entry, filing, and related tasks. Your primary duties will include: - Handling customer calls in a professional and courteous manner - Performing data entry accurately and efficiently - Managing and organizing physical and digital filing systems To excel in this position, you should have the following qualifications: - Proficiency in Microsoft Office Suite - Strong communication skills, both written and verbal - Attention to detail and organizational abilities This is a full-time position located in person.,

Job Description: You will be responsible for taking a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to provide assistance and resolve issues. As a Customer Care Senior Resolution Coordinator, your role will involve optimizing execution and results to promote a customer/member-focused environment. Your sound judgment will be crucial in handling various tasks simultaneously. Key Responsibilities: - Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates - Navigate multiple systems to assist in answering questions and resolving issues - Optimize execution and results to promote a customer/member-focused environment - Manage multiple tasks simultaneously - Interact professionally with customers to ensure a positive experience Qualifications Required: - 1 to 4 years of relevant customer service experience - Excellent written and verbal communication skills - Ability to interact professionally with customers - Able to manage multiple tasks simultaneously Please note that full-time graduation is required for this position, no diploma holders will be considered. If you have already attended an interview, you can reapply after 6 months. The walk-in drive is scheduled for May 28th only (Wednesday) at Walmart Global Tech, 3rd floor, Tower -B, Cactus, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu 600119. Kindly mention "HR Reference: Sanjay Kumar" in the resume at the top right corner. Feel free to share this opportunity with your friends who have relevant work experience.,

We have a new hiring requirement and would like your support in sourcing suitable profiles for the same. Please find the details below: Position : Site visit coordinator (voice process) Location: Chennai(manapakkam,gerugampakkam,paddapai,pammal,shollinganallur,perambur,perumbakkam,iyyappanthangal,porur,kundrathur,velacherry) Experience: 15 Years (Voice Process / Real Estate Preferred)Gender: FemaleWeek Off: Tuesday Key Responsibilities: Coordinate and schedule site visits for potential customers. Handle inbound and outbound calls related to property visits. Explain project details, amenities, and location benefits to clients. Maintain daily visit reports and follow up with customers post-visit. Coordinate with the sales team to ensure a smooth site experience. Manage customer queries with a polite and professional approach. Requirements: Good communication and convincing skills. Prior experience in real estate / customer support preferred. Basic knowledge of MS Office Pleasant personality and customer-centric attitude. Perks & Benefits: Attractive incentives based on performance. Growth opportunities within the organization

Their responsibilities include maintaining office equipment, overseeing administrative staff, and coordinating office events. As part of their duties, they may also schedule appointments, manage office supplies, and handle basic financial duties.  A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and train new employees.  

We are looking for a highly organized and communicative Coordinator to be responsible for task and event management. The Coordinator will also be responsible for liaising with clients, contacting vendors and working with various staff members to complete a project. To be successful as a coordinator you must have excellent communication skills and a passion for organization. A good coordinator manages project schedules meticulously and thinks on their feet to solve any problems that arise. Coordinator Responsibilities: Create and adhere to a timeline for planning events. Liaise with clients to gauge their needs. Work with staff to accomplish tasks. Contact vendors for outsourced services. Receive phone calls and respond to emails from clients. Find a suitable venue for events and book the venue in a timely manner. Coordinator Requirements: A bachelor's degree in business, finance, event coordination or a relevant field. Excellent organizational skills. Prior experience with project management.

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Their responsibilities include maintaining office equipment, overseeing administrative staff, and coordinating office events. As part of their duties, they may also schedule appointments, manage office supplies, and handle basic financial duties.  A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and train new employees.