1 Antivirus Jobs nearby Ranchi

As a Technical Support Specialist, your role involves providing timely and effective technical support to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade OS and hardware, take data backup, and conduct recovery processes. Key Responsibilities: - Technical Support: Troubleshoot and resolve technical issues related to the product. Install and implement new programs, upgrade OS and hardware, take data backup, and conduct recovery processes. - Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. - Customer Communication: Proactively keep customers informed and maintain a professional and courteous demeanor. - Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate support. Stay updated on product changes, updates, and new features. - Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure escalated issues are resolved satisfactorily. - Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. - Collaboration: Collaborate with cross-functional teams, including logistics, to ensure defective/unused goods parts are returned immediately after the call. Additionally, you should be able to check environmental parameters such as earthing for the proper functioning of the product. Qualifications: - Diploma/Degree Knowledge & Technical Skills: - Knowledge of desktop operating systems like MS Windows, product problem symptoms, and associated root causes. - Proficiency in hardware installation, troubleshooting, and maintenance. - Familiarity with networking concepts, protocols, and troubleshooting. - Experience with software installation, configuration, and support. - Knowledge of antivirus software, firewalls, and security best practices. Experience: - 1-3 years of relevant experience. (Note: No additional details about the company were provided in the job description.),

Technical sales/Technical Support Printer, antivirus Technical Sales Executivewho have handled inbound process Printer antivirus callsExperience in PPC /Printer,antivirus salary up to 50 k+Unlimited Incentives DELHI NCR Nandini Parashar9773634524

We are seeking motivated US/UK Travel sales Executive Travel Sales Agent (US Process)   PPC  / Meta Call Hiring Travel sales consultant (US,Spanish)Travel sales PPC Call /customer serviceSalary: Salary hike on last drawn + Lucrative IncentivesJoining: Immediate joiners onlyLocation: West Delhi/DELHI NCR Nandini Parashar 9773634524

Requirement: Tech Sales- International Bpo/ US Process -must have experience - anti virus/ printer sales/ pop-up  calls  -Exp.- 1yrs min -5days -Excellent comm skills  Sal- upto 50k -Noida/ Delhi Send Cv 7991129288 -

Technical Sales Executive , US Printer Tech Sales , Inbound Process Experience in PPC /Printer,antivirus sales must. Min 1 years Experience in Tech Sales Agents Printers/Antivirus/Gift card is mustSal upto 50k + incentives Location-Noida/Delhi/Gurgaon  Nandini Parashar 9773634524

Bulk Requirement for  US Technical Sales Executive   Candidate Must have   Exp . In printer & antivirus calls US Technical Sales agents who have handled inbound process US Technical sales exp. MUST neededSalary - 50k + inclocation - NoidaNandini Parashar 9773634524

Tech sales executives who have taken calls on Printer, Antivirus, PPCTechnical Sales Inbound PPC Calls (Printer, Antivirus, Tech Support)Required Candidate Profile Salary Up to:- 50k+ incentivesPerks and benefits : Incentives + MealLocation:Delhi NCR Nandini Parashar 9773634524  

Job description Bulk Hiring for US Technical Sales agentswho have handled inbound process Printer & antivirus callsSalary - 50k + incentiveLocation-Delhi/Gurugram/Noidacall/what's app Nandini Parashar 9773634524 Required Candidate profile Candidate Must have Exp. printer & antivirus calls min.1 yearsUS Technical sales exp. MUST needed

We have bulk requirement for Printer, antivirus Technical Sales Executive Experience in PPC /Printer,antivirus sales must.Daily/Monthly Incentivessalary up to 50 k+Unlimited Incentives DELHI NCRCall/what's App Nandini Parashar 9773634524

US TECHNICAL SALES EXPERIENCE MANDATORY WOULD BE RESPONSIBLE FOR INDIVIDUAL SALES TARGET.Experience in PPC /Printer,antivirus  QB  sales /support must.salary up to 50 k+Unlimited Incentives DELHI NCRCall/what's App Nandini Parashar 9773634524

Job description Tech Sales Executives RequiredMin.1 yrs exp in US tech sales process mustsalary up to 50 k+ Unlimited IncentivesExperience in Printer /PPC/ANTIVIRUS sales must. Required Candidate profile Experience in Printer /PPC/ANTIVIRUS sales must. Location- Delhi NCR Nandini Parashar 9773634524

We have bulk requirement for Technical Sales Executive    WOULD BE RESPONSIBLE FOR INDIVIDUAL SALES TARGET. SALES OF  ANTIVIRUS, AND PRINTERS. Call   Apply Only Immediate Joiner ( Work From Office Only ) salary up to 50 k+Unlimited Incentives DELHI NCRcall/what's app Nandini Parashar 9773634524  

Technical Sales Inbound PPC Calls (Printer, Antivirus, Tech Support) Tech sales executives who have taken calls on Printer, Antivirus, PPC CallRequired Candidate Profile Salary Up to:- 50k+ incentivesPerks and benefits : Incentives + MealLocation:Delh NCR  Nandini Parashar 9773634524

 US Technical Sales agents who have handled inbound process Printer & antivirus calls- Work on printer, antivirus, PPC  calls Min. 1 year tech sales printers calls exp is mandatory. Strong English communication & sales skills- Attractive salary + high incentives  telephonic round. DELHI NCRCall/what's App Nandini Parashar call/what's app Nandini Parashar 9773634524

Bulk Hiring for US Technical Sales agents who have handled inbound process Printer & antivirus callsDaily/Monthly Incentivessalary up to 50 k+Unlimited Incentives DELHI NCRCall/what's App Nandini Parashar 9773634524

Technical Sales Executive/ Experience In PPC /Printer, Antivirus Sales Must Experience in PPC /Printer, antivirus QB sales /support must.Strong English communication & sales skills- Attractive salary + high incentives telephonic round.DELHI NCRCall/ Nandini Parashar 9773634524

  International Tech Sales Agent (Antivirus , Printer Calls) Technical Sales/ Inbound Printer .Antivirus Calls /Technical SupportDaily/Monthly Incentivessalary up to 50 k+Unlimited Incentives DELHI NCRCall/what's App Nandini Parashar 9773634524

As an IT System Administrator and Infrastructure & Operations (I&O) professional based in Bannerghatta Road, 1st Stage BTM Layout, Bangalore, your primary responsibilities will include: - Installing, configuring, and maintaining both physical and virtual servers. - Conducting regular system monitoring to ensure the integrity and availability of hardware, server resources, and key processes. - Performing backups, system updates, patch management, and disaster recovery drills. Within the Infrastructure & Operations (I&O) domain, you will be expected to: - Monitor and manage network infrastructure such as switches, routers, firewalls, and VPNs. - Guarantee uptime, performance, and capacity planning for IT systems and services. - Lead incident response, root cause analysis, and remediation plans. - Collaborate with cross-functional teams to enhance service delivery and implement projects. - Maintain comprehensive documentation for configurations, procedures, and troubleshooting. - Work alongside the network team to monitor LAN/WAN performance, firewalls, VPNs, and wireless networks. - Ensure endpoint protection, antivirus, encryption, and patching across all systems. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is during day shifts from Monday to Friday with a morning shift. The role requires in-person presence at the work location. If you are passionate about system administration, network infrastructure management, and driving operational excellence through collaboration and documentation, we encourage you to apply. The application deadline is 30/07/2025.,

As the Operations Manager for Customer Support at UnifyCX, your role is crucial in ensuring that day-to-day customer support operations meet the highest quality standards. Your responsibilities will involve leading and managing customer support teams, overseeing performance and quality management, optimizing processes and workflows, handling customer experience and escalations, as well as reporting and analytics. Key Responsibilities: - Operational Leadership: - Lead, mentor, and manage customer support teams (chat & ticket support) to meet or exceed SLA targets. - Monitor workload distribution and ensure adequate staffing across shifts. - Oversee escalation processes and ensure timely resolution of complex customer issues. - Performance & Quality Management: - Set and track KPIs for productivity, quality, and customer satisfaction. - Conduct regular performance reviews, coaching, and feedback sessions. - Ensure strict adherence to quality standards, processes, and compliance requirements. - Process & Workflow Optimization: - Identify gaps in workflows and implement solutions for process improvement. - Coordinate with cross-functional teams (Product, Training, Quality) to streamline operations. - Implement automation tools and reporting dashboards to enhance efficiency. - Customer Experience & Escalation Handling: - Drive first-contact resolution and customer satisfaction initiatives. - Handle priority customer escalations with professionalism and urgency. - Collect and analyze customer feedback to influence product and service enhancements. - Reporting & Analytics: - Prepare and present operational reports to senior management. - Track trends in recurring issues, workload spikes, and team performance metrics. - Provide actionable insights to improve both operational efficiency and CX. Qualifications Required: - Experience: Minimum 5-7 years in customer support operations, with at least 2-3 years in a managerial role (preferably in a BPO/SaaS environment). - Leadership Skills: Proven ability to lead, motivate, and manage large, diverse teams in a fast-paced setting. - Communication: Strong verbal and written English communication skills, with the ability to present to senior stakeholders. - Technical Proficiency: Understanding of SaaS products, ticketing systems, and customer support tools. - Analytical Ability: Strong data interpretation skills to drive performance improvements. - Adaptability: Ability to work under pressure, manage multiple priorities, and adapt quickly to changing business needs. Desired Skills: - Experience managing hybrid support channels (chat & ticket). - Knowledge of VPNs, antivirus software, and desktop engineering basics. - Familiarity with ITIL processes and incident management workflows. - Proficiency in tools like Zendesk, Freshdesk, or similar platforms. - Willingness to work rotational shifts in a 24/7 environment.,

As an L3 Engineer at LDS Infotech Pvt Ltd, you will be joining an exciting career option in Sales, Presales, and Technical roles. You will have the opportunity to work alongside Fortune 500 companies and MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, McAfee, and more. If you are ready to give a boost to your career, this is the perfect opportunity for you. Contact us at hr@ldsinfotech.com to make a change in your career. **Company Details:** - **Company Name:** LDS Infotech Pvt Ltd - **Company URL:** [LDS Infotech](https://www.ldsinfotech.com/) - **Location:** Bangalore - **Designation:** L3 Engineer - Server Level Support - **Number of Openings:** 3 - **Years of Experience:** 5 - **Department:** L3 - System Engineer - **Working days and Time:** Mon-Sat 10-7 PM, 2nd and 4th Sat off - **Working Status:** Working from Office **Job Overview:** - **Educational Qualifications:** Graduate/MBA/B.E (Knowledge in IT Field) - **Key Technical Skills:** - Windows Administration preferably Windows Server. - Hands-on experience on Active Directory, DHCP, DNS, IIS, Antivirus, etc. - Knowledge of MS Exchange. **Key Responsibilities:** - Installation and Troubleshooting of Windows Servers and Desktops O.S. - Install new / rebuild existing servers and configure Active Directory, should have knowledge of MS Exchange Server and be able to perform e-mail spot-checks on network performance levels. - Create Domain Controller, Additional Domain controller, DNS, DHCP, create Group policies and attend to troubleshooting. - L3 Support for troubleshooting of server hardware and Operating system related issues. - Strong Knowledge of Active Directory (Forest and Domain, Trust relationship, Group policy (in depth), File replication Services, DNS, Client authentication, Certificate (PKI infrastructure). - Experience in O365. - Good troubleshooting on all the Technical areas. - Experience in Windows clustering and volume management. - Implementing patch management and backup strategy. - Implementing Monitoring solution and capacity planning. - Excellent communication and presentation skills. - Experience in working with onshore offshore model support. Independently work with the client team for all the delivery aspects and project documentation. - Team management capability, ramping up team and mentoring team members. - Ability to learn new technologies and adapt to a complex environment. **Networking Skills:** - Possess basic concepts of networking Such as TCP/IP, SMTP, FTP, etc. - Hands-on experience on network design, crimping, and patching. **Security Products:** - Possess basic concepts of Antivirus-sound knowledge of Popular AV solutions such as McAfee/Symantec/Trend micro/Kaspersky etc. - Installation/Upgradation/Migration of Antivirus Server. - Basic Firewall/UTM configuration and troubleshooting skills. **Virtualization Products:** - Well versed with Microsoft Hyper V and Vmware. **Additional Details:** - **Salary Package:** As per industry standard - **Reporting to:** Manager - **No. of persons reporting to candidate:** Manager,