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6 Apple Hardware Jobs nearby Coimbatore

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posted 1 month ago

System Administrator

BrickSteel Enterprises Infotech
experience2 to 6 Yrs
location
Madurai, Tamil Nadu
skills
  • Linux administration
  • Windows troubleshooting
  • Networking
  • Git
  • Docker
  • Virtualization
  • Bash scripting
  • macOS troubleshooting
  • Python scripting
Job Description
As a Linux Systems Administrator, your role will involve installing, configuring, and maintaining Linux servers/workstations such as Ubuntu, CentOS, and Debian. You will be responsible for managing user access, permissions, and security policies. Monitoring system performance, troubleshooting issues, and optimizing resources will be a key part of your responsibilities. Additionally, you will automate repetitive tasks using Bash/Python scripting and manage Git repositories and Docker containers. Your responsibilities will also include providing Level 1/2 technical support for Windows and macOS systems, addressing software, hardware, and network issues. You will deploy updates, patches, and security compliance measures, as well as integrate Windows and macOS devices with Linux systems for functions like file sharing and authentication. In terms of networking and security, you will configure and maintain routers, switches, firewalls, and VPNs. Managing DNS, DHCP, and network monitoring tools will be essential, along with implementing security measures such as firewalls, intrusion detection, and audits. Documentation and user support will be part of your role, involving maintaining system documentation, IT policies, and procedures. You will also be responsible for resolving employee IT issues through helpdesk tickets, email, or in-person support. To qualify for this role, you should have: - 2+ years of hands-on Linux administration experience with command-line proficiency. - Experience in Windows and macOS troubleshooting and support. - Familiarity with networking concepts like TCP/IP, VPN, DNS, and DHCP. - Knowledge of Git, Docker, and virtualization tools. - Scripting skills in Bash/Python for automation. - Certifications like RHCSA, CompTIA Linux+, Microsoft, or Apple are considered a plus. Your expertise in Linux administration, Windows/macOS support, networking, security, documentation, and user support will be crucial in ensuring the smooth operation of the IT infrastructure.,
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posted 1 month ago
experience2 to 6 Yrs
location
Tamil Nadu
skills
  • Windows OS
  • Customer service
  • Team collaboration
  • IT security best practices
  • Microsoft Active Directory
  • Microsoft M365 technologies
  • Apple iOS
  • LAN WAN Networks
  • WiFi Access point configurations
  • MS Teams
  • Video conferencing solutions
  • Projection solutions
  • Verbal
  • written communication skills
  • Problemsolving
  • Prioritization
Job Description
You will be responsible for providing advanced technical support and assistance to end-users, resolving hardware and software issues promptly and effectively. Your key responsibilities will include: - Installing, configuring, and maintaining desktops, laptops, mobile devices, printers, and other computer peripherals. - Installing, configuring, and troubleshooting software applications, operating systems, and updates. Ensuring software compliance and licensing. - Managing user accounts, permissions, and access control, including password resets and account provisioning/de-provisioning. - Identifying and resolving network connectivity and general IT-related issues for end-users. Escalating complex problems to higher-level IT teams when necessary. - Maintaining detailed records of support requests, solutions, and configurations. Creating and updating technical documentation and knowledge base articles. - Implementing and enforcing security policies and best practices, ensuring the protection of sensitive data and compliance with security regulations. - Experience with A/V conference room equipment and conference room troubleshooting. - Collaborating with other IT teams, including desktop engineers, network administrators, and system administrators, to resolve issues that require cross-functional expertise. - Providing training to end-users on hardware and software usage, best practices, and security awareness. - Maintaining an inventory of IT assets, including computers, peripherals, and software licenses. Qualifications required for this role include: - Bachelors degree in computer science (equivalent), and two years of experience supporting internal desktop systems, application training, and overall incident ownership and management. 3-5 years of experience required if no degree. - Working knowledge of Microsoft Active Directory, Microsoft M365 technologies (Teams, meetings, OneDrive, Enterprise Apps, Intune), Windows OS, Apple iOS, administration and security, deployment and management, automation technologies. - Experience with extensive hardware, network, and software troubleshooting. - Hands-on experience on LAN/ WAN Networks; working and managing a switched network. - Experience on how to make LAN cables, working with Wi-Fi / Access point configurations. - In-depth knowledge of MS Teams, and other video conferencing and projection solutions. - Strong verbal and written communication skills, as you will interact with end-users of varying technical backgrounds. - Excellent problem-solving and critical thinking abilities to diagnose and resolve technical issues efficiently. - A strong commitment to providing excellent customer service and a patient, friendly demeanor. - Ability to work effectively in a team and collaborate with other IT professionals. - Efficiently manage and prioritize multiple support requests and tasks. - Stay updated on the latest technological trends and adapt to new tools and technologies. - Understand IT security best practices and the ability to enforce security policies.,
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posted 1 week ago
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Desktop Support
  • Windows
  • OS installation
  • Configuration
  • Troubleshooting
  • Hardware support
  • Software support
  • Application support
  • Network troubleshooting
  • Communication skills
  • Interpersonal skills
  • Apple Mac
  • Peripherals support
  • Ticket SLA management
  • First Call Resolution
  • Antivirus software
  • Timemanagement
  • Problemsolving
Job Description
Role Overview: Ensono is a technology adviser and managed service provider dedicated to accelerating clients" digital transformation to achieve lasting business outcomes. As an End User Support Technician at Ensono, you will be responsible for providing support for users of computers and software systems. You will offer hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance, addressing user concerns promptly with clear technical support. Your success in this role will be demonstrated by your ability to resolve desktop issues efficiently. Key Responsibilities: - Provide support for users of computers and software systems - Offer hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance - Address on-the-spot inquiries from users and provide general training for applications and hardware - Demonstrate in-depth knowledge of computer systems and common issues to promptly address all user concerns Qualifications Required: - Bachelor's Degree from an accredited University, preferably in Computer Science or Information Systems, or equivalent experience - IT Industry Certifications are a plus (Okta, O365, MCSE) - Specialization in desktop support for Windows & Apple Mac based systems, related software, and peripherals - Experience in managing and maintaining ticket SLA's, driving First Call Resolution, and troubleshooting networking and connection issues - Proficient knowledge of antivirus software and computer operating systems such as Mac, Linux, and Windows - Strong problem-solving and interpersonal skills, exceptional time-management, and multitasking abilities - Excellent written and verbal communication skills (Note: Additional details about the company were not included in the provided Job Description.),
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posted 2 months ago

Sr. Flutter Developer

TOUCHTiER Technology Pvt Ltd.
experience3 to 7 Yrs
location
Madurai, Tamil Nadu
skills
  • Android
  • iOS
  • JSON
  • XML
  • JavaScript
  • Provider
  • Databases
  • Oops
  • Data Structures
  • REST API
  • Firebase
  • Git
  • Dart programming language
  • State Management Bloc
  • GetX
  • Google Play Store
  • Apple App Store
Job Description
As a Senior Flutter Developer, you will be responsible for designing and building applications for Android and iOS mobile platforms. You will collaborate with cross-functional teams to define, design, and ship new features. Your key responsibilities will include: - Designing and building applications for Android and iOS mobile platforms. - Collaborating with cross-functional teams to define, design, and ship new features. - Preparing documentation. - Implementing custom, native user interfaces using the latest Flutter design principles. - Integrating third-party APIs and services. - Conducting unit-tests for code robustness, covering edge cases, usability, and general reliability. - Identifying and fixing bugs and performance bottlenecks for a native-like user experience. - Staying up-to-date with the latest industry trends and technologies in mobile development. - Ability to understand the requirements, translate as technical specifications, and estimate timeline. - Maintaining the code with version control. In addition to the above responsibilities, you should have a solid understanding of the full mobile development life cycle, be a master of Dart programming language, and have knowledge of writing efficient platform-specific code for both Android and iOS applications. You should also be familiar with Android and Google Material Design Guidelines, iOS and Apple Design Guidelines, JSON, XML, JavaScript, and interfacing applications to server-side APIs. Experience in State Management (Bloc, GetX, Provider), problem-solving skills, asynchronous programming, and basic concepts of Databases, Oops, and Data Structures are essential. You should have experience in resolving bottlenecks, rectifying bugs, and enhancing app performance while understanding the software development life cycle (SDLC). Additionally, experience in authoring, testing, and deploying code for mission-critical applications, developing integrations with common APIs, and proficiency in code versioning tools such as Git is required. You should also be well-versed with Google Play Store and Apple App Store for app publishing and maintain self-discipline to follow coding standards, organizational programming skills, and good commenting practices. Qualifications: - Proven ability to understand complex business requirements - Ability to be proactive, finding solutions to problems and meeting deadlines with good time management - Great attention to detail in identifying bugs and issues within software applications - A passion for technology and developing best-of-breed products - Willingness to share and explore with the team for continuous product development improvement - Comfort with ambiguity and changing priorities/requirements while still writing quality code - Published one or more applications to the App Store or Google Play Store This is a full-time position located in Madurai, Tamil Nadu, requiring a Bachelor's degree and a minimum of 3 years of experience in Flutter development. The job offers benefits such as health insurance, paid sick time, paid time off, and provident fund. The work schedule is from Monday to Friday with performance bonuses, quarterly bonuses, and yearly bonuses. The work location is in person. Please note that the company values proactive problem-solving, attention to detail, passion for technology, and continuous learning and improvement within a collaborative team environment.,
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posted 2 weeks ago

Apple ipro

Channelplay Limited
experience2 to 6 Yrs
location
Chennai, Tamil Nadu
skills
  • Customer Service
  • Product Knowledge
  • Sales
  • Apple Products
  • Troubleshooting
  • Apple Ecosystem
  • Brand Standards
Job Description
As a Sales Associate at our company, your role involves greeting customers warmly and understanding their needs and preferences. You will demonstrate Apple products with in-depth knowledge of features, specifications, and benefits. Additionally, you will provide comparisons between Apple models and competitor products when necessary. Your key responsibilities will include: - Assisting customers with product selection, configuration, and purchase decisions. - Explaining the Apple ecosystem, including iCloud, Apple ID, AppleCare+, Continuity features, etc. - Keeping up-to-date with all Apple product launches, updates, and promotions. - Managing and maintaining product display areas to meet brand standards. - Supporting customers with device setup, basic troubleshooting, and onboarding. - Working with the sales team to achieve monthly targets. - Handling customer queries professionally and ensuring high satisfaction. No specific qualifications are mentioned in the provided job description. If you have any additional details about the company, please provide them for inclusion in the job description.,
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posted 3 weeks ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • MDM
  • Troubleshooting
  • Scripting
  • Networking
  • Technical Support Specialist
  • Mac
  • Windows administration
  • JAMF
  • OS Application Patch Management
  • Google Suite administration
Job Description
Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fin tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. - Yubi Loans - Term loans and working capital solutions for enterprises. - Yubi Invest - Bond issuance and investments for institutional and retail participants. - Yubi Pool - End-to-end securitisations and portfolio buyouts. - Yubi Flow - A supply chain platform that offers trade financing solutions. - Yubi Co.Lend - For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 100,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 700+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. **Role Overview:** As a Technical Support Specialist at Yubi, you will be responsible for providing day-to-day technical support for the installation, configuration, and deployment of Apple computing environments. Your role will involve demonstrating expertise as a Mac and Windows administrator, particularly with applications managed via MDM. The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to provide professional and friendly service to users. Additionally, you will be required to offer remote support to our users. **Key Responsibilities:** - Creating desktop/laptop build images for Apple endpoints. - Packaging software and design distribution methods using JAMF and other tools. - OS & Application Patch Management for Mac clients. - Designing and implementing solutions for Mac desktop clients and iOS devices. - Creating and communicating systems, policies, and application standards for Apple devices. - Performing 2nd & 3rd level support and identifying root cause with strategic solutions to problems for the Mac/iOS environment. - Managing & Administering Google Suite environment. - Addressing user tickets regarding hardware, software, and networking. - Creating technical documentation and SOPs (Standard Operating Procedures). - Participating in the implementation and support of IT-related policies. **Qualifications Required:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 5-8 years of relevant working knowledge and understanding of the Mac OS. - Good working knowledge of JAMF products, particularly Composer and Casper is required. - Ability to troubleshoot application issues on the Mac OS is required. - Experience Creating Macintosh Application Installer Packages Is Required. - Experience in Application & OS Patch Management. - Scripting experience (Unix/AppleScript) is an asset. - Experience in Google suite is an asset. - Understanding of Infrastructure network and advance knowledge of networking. - Jamf Certified Expert JCE certification. - Familiarity with cloud computing platforms like Google Workspace Administrator.,
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posted 1 week ago
experience2 to 6 Yrs
location
Karnataka
skills
  • Reliability Engineering
  • Test Automation
  • Failure Analysis
  • Data Visualization
  • Root Cause Analysis
  • Product Design
  • Electrical Engineering
  • Quality Assurance
  • Manufacturing
  • Python
  • R
  • Tableau
  • Data Automation
  • AIML
Job Description
As a member of Apple's innovative Reliability Engineering team, your role is crucial in ensuring that products exceed expectations for robustness, durability, and reliability. You will have the opportunity to collaborate with world-class design teams, execute advanced reliability tests, and contribute to root cause analysis to enhance the overall product quality. **Key Responsibilities:** - Partner with a wide range of teams to test next-generation iPhones throughout the development phase - Apply novel methodology using AI/ML tools to analyze reliability test data and predict product performance trends - Develop automated frameworks for cleaning, processing, and visualizing reliability datasets - Prepare concise and detailed reliability test plans and reports - Develop new reliability tests, procedures, and specifications - Analyze experimental data to provide in-depth understanding of design features - Interact with diverse team members to communicate results and provide program direction **Qualifications Required:** - Masters degree in engineering (mechanical, electrical, materials, robotics etc.) or data science preferred - Statistics experience such as Weibull, JMP, or familiarity with accelerated test models - Passion for combining engineering intuition with AI-based automation - Excellent written and verbal communication skills - Ability to travel internationally without restriction - Bachelors degree in engineering or data science - Experience in system/hardware engineering or AI/ML data analysis - Collaborative attitude and ability to work effectively across functions - Proficiency in data analytics, AI/ML, and data visualization tools - Proficient in using Python, R, or other programming languages - Familiarity with failure analysis methodology - Ability to create clear and concise presentations In this role, you will tackle new challenges every day, driving improvements to the product and fostering your personal and professional growth. Your contributions will play a key role in ensuring that Apple products continue to surprise and delight customers for years to come.,
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posted 1 month ago

Helpdesk Analyst - Mac Support

NTT DATA North America
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • Apple Hardware
  • Safari
  • Chrome
  • MS Office
  • Good communication skills
  • Customer handling skills
  • Troubleshooting knowledge of macOS
  • COTS applications
  • ITIL best practices
  • MDM solutions JamfIntune
  • Apple Device Support Certification
  • Jamf Pro
Job Description
As a Helpdesk Analyst - Mac Support at NTT DATA, your role will involve providing L2 technical guidance in activities related to identification, prioritization, and resolution of reported problems through Phone, Email & Chat. Your responsibilities will include: - Acting as a liaison between customers and departments within the Client Infrastructure - Participating in recognition, research, isolation, resolution, and follow-up steps - Demonstrating strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications - Applying sound knowledge of ITIL best practices for Incident & Request Management procedures - Understanding how MDM solutions such as Jamf/Intune work - Holding an Apple Device Support Certification would be an added advantage - Being familiar with Jamf Pro would also be an added advantage Qualifications required for this role include: - Must be a Graduate with B. Tech/B. E or any other technical degree preferred - Good communication skills with a minimum of 1 year of international calling experience - Good comprehension & writing skills - Excellent customer handling skills - Comfortable to work in rotational shifts with a 24x7 support window - Familiarity with the latest macOS - Experience in handling Apple workstations like MacBook, iMac, etc. - Experience in supporting Apple devices like MacBook, iMac About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. They serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally, and a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit NTT DATA at us.nttdata.com,
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posted 2 months ago

Asset Compliance Lead

Hitachi Careers
experience5 to 9 Yrs
location
Delhi
skills
  • CMDB
  • ServiceNow
  • SCCM
  • HP
  • ITIL Foundations Certificate
  • asset management software
  • inventory tracking systems
  • Flexera
  • Intune
  • hardware vendors
  • Microsoft
  • Dell
  • Cisco
  • Apple
Job Description
As a part of Hitachi Digital's HD IT team in Noida, you will play a pivotal role in asset software and hardware compliance management. Your extensive experience in this field will be crucial in leading the asset compliance track, ensuring the complete life cycle management of software and hardware assets for the organization. You will work closely with various IT groups to maintain software standards, validate product lists, and coordinate software license and maintenance agreement reviews. Your expertise will be instrumental in advising management on best practices to optimize existing assets while reducing risks. - **Identify, document, and report license compliance issues and recommend solutions for resolution. - Maintain accuracy of data in the Asset Management System according to Service Level Agreements. - Populate hardware asset data into the asset tracking system, including procurement data, contract data, and warranty information. - Provide data insights for hardware agreement renewals, negotiation, and procurement decisions. - Interact closely with counterparts globally to develop regional policies and procedures for regulatory compliance. - Conduct and lead software/hardware asset reconciliation and audit activities. - Assist in IT Asset Refresh planning, IT planning, and purchasing. - Lead all internal and external software licensing audits, analyze results, and provide corrective action plans. - Work with IT management and procurement team to optimize software licensing agreements and identify potential savings areas. - Advise and define license recommendations that support business goals. - **ITIL Foundations Certificate and experience in a multicultural environment. - Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB, etc. - Excellent people skills for effective interaction with staff, colleagues, cross-functional teams, and customers. - Experience in asset management tools such as ServiceNow, SCCM, and Intune, with expertise in reconciliation and manual data reconciliation. - Familiarity with contract/agreement review and accurate interpretation. - Knowledge of hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. - Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience.,
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posted 7 days ago

Device Manager

Vecras Creations Pvt Ltd
experience1 to 5 Yrs
location
Amritsar, Punjab
skills
  • IT Management
  • Computer Hardware Troubleshooting
  • Knowledge of Latest Launching Gadgets
  • Knowledge of all Models of Gadgets
  • Basic Computer Skills
  • Knowledge of LocalOnline Gadgets Market
  • Good Communication Skills
Job Description
You will be working as a Device Manager at Vecras Creations Pvt Ltd, located in Amritsar, Punjab. Your primary responsibilities will include: - Searching online or locally for the gadgets required by the company. - Arranging the gadgets for use, either on rent or by purchasing from platforms like Olx, different cities, or suppliers. - Safely returning the gadgets to the supplier if rented, or selling them for the highest possible price, either locally or online if bought. - Managing IT aspects such as office computers, computer hardware, and basic troubleshooting for hardware and software issues. As a Device Manager, you are expected to possess the following skills: - Knowledge of the latest gadgets in the market, such as phones, cameras, lenses, gaming devices, and computers. - Familiarity with various models of gadgets required by the company, including Sony cameras, Apple devices, DJI drones, and more. - Basic computer skills and knowledge of Google Workspace Apps. - Understanding of the local and online gadgets market, such as camera shops and phone markets. - Effective communication skills for buying, selling, and renting gadgets. - Proficiency in IT management and other computer-related tasks. Qualifications required for this role include a minimum of 12th grade education, along with a BCA, B.Sc IT, Diploma in Computer Hardware, or related studies. Additionally, you should have at least 1 year of working experience in the tech field, although freshers with a strong knowledge base in this area are also encouraged to apply. The starting salary for this position ranges from 12,000.00 to 15,000.00 per month. Vecras Creations Pvt Ltd offers a positive and peaceful work culture with no tolerance for partiality, leg-pulling, bossy behavior, or rudeness. You will have access to learning resources to enhance your skills, performance-based promotions, various types of leaves (CL, ML, EL, and holidays), paid overtime, ESI, and yearly increments. If you are interested in this opportunity, you can contact the company directly by calling +91 86992 92525 or emailing your resume to hr@vecras.com. Please note that the final salary will be determined after a one-week paid trial based on your understanding, adaptability, dedication, and work attitude. This is a full-time, permanent position suitable for both experienced individuals and freshers with a passion for the tech field.,
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posted 1 month ago
experience7 to 11 Yrs
location
All India
skills
  • Mac
  • iPhone
  • iPad
  • Routers
  • TCPIP
  • SMS
  • AD
  • Software
  • Hardware Troubleshooting
  • Windows OS experience
  • Apple
  • switches
  • firewall experience
  • Microsoft Office support
  • Enterprise Backup Software
  • Exchange 20072010
  • remotecontrol tools
Job Description
As a Desktop Support Engineer at NSC Global, your role involves maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals. You will be responsible for documenting, upgrading, and replacing hardware and software systems. Additionally, you will support and maintain user account information, including rights, security, and systems groups. Your tasks may require familiarity with various field concepts, practices, and procedures, relying on experience and judgment to plan and achieve goals. You will perform a variety of complicated tasks, reporting to a project leader or manager, with a high degree of creativity and latitude expected. Key Responsibilities: - Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, Apple products, iPhones, iPads, and authorized desktop applications - Provide support for printers, computer hardware, and authorized peripheral equipment - Perform general preventative maintenance tasks on computers, laptops, printers, and other peripherals - Conduct remedial repairs on computers, laptops, printers, and other authorized peripheral equipment - Customize desktop hardware to meet user specifications and site standards - Ensure compliance with specified warranty requirements - Monitor, operate, manage, troubleshoot, and restore terminal service clients, personal computers, or notebooks with authorized network access - Escalate complex issues beyond the scope of desktop equipment to tier 3 support team - Track hardware and software inventory - Familiarize end users with basic software, hardware, and peripheral device operation - Take ownership of queries, issues, and problems assigned to the Desktop Support Engineers - Collaborate with vendor support contacts to resolve technical issues within the desktop environment - Work with IT team members on new branch builds and upgrades - Maintain IT records and tracking for area of responsibility Qualifications Required: - Associate's degree in a related area or 7+ years of experience in the field - Excellent technical knowledge of PCs and desktop hardware - Microsoft Certified Technology Specialist (MCTS) essential - A+ certification - Experience with Windows OS, Apple products, routers, switches, firewall, Microsoft Office, TCP/IP, and enterprise backup software - Knowledge of SMS, AD, Exchange 2007/2010, and remote-control tools - Strong communication, problem-solving, planning, and organizational skills - Ability to work effectively in a team environment with minimal supervision - Physical ability to lift 40lbs without issue and move equipment as required NSC Global is a global network implementation and support solutions provider to world-class organizations, focusing on delivering cost savings and operational simplicity. As a US Cisco Global Gold Certified Partner, NSC Global aims to help enterprises become more agile and competitive through IT communication design, deployment, support, and management. With corporate headquarters in London, UK, and a US headquarters in Mason, OH, NSC Global offers a dynamic work environment for talented individuals looking to grow their careers in IT support.,
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posted 2 months ago
experience4 to 8 Yrs
location
Karnataka
skills
  • Confluence
  • Communication skills
  • Apple hardware support
  • Jamf Pro
  • Workspace One
  • Google Workspace admin tools
  • Druva cloud backup
  • Jira Service Management
  • Okta
  • Identity management systems
  • English communication
Job Description
As a Help Desk Specialist II at GoGuardian, you will play a crucial role in providing Tier 1 & 2 support for macOS laptops, Windows OS laptops, and applications. Your responsibilities will include: - Troubleshooting hardware and software issues for macOS laptops and Windows OS laptops. - Managing MacOS laptops using Jamf Pro and securing Apple laptops. - Configuring, updating, and securing Apple laptops with Jamf Pro and Workspace One for Windows OS laptops. - Assisting with troubleshooting access, configuration, and integration issues with Google Workspace tools like Gmail, Calendar, and Drive. - Performing tasks such as wiping, reimagining, and restoring Mac laptops, with a preference for experience with Druva cloud backup or similar tools. - Assisting in onboarding and offboarding tasks, including user provisioning, laptop setup, and account configuration. - Completing assigned tasks using Jira Service Management and providing detailed documentation on work done. - Collaborating with U.S.-based IT and Security teams, being available for meetings during early morning Pacific Time hours. - Providing professional support to technical staff, including developers, QA engineers, and product teams. - Identifying recurring issues and recommending process improvements or automation opportunities. To excel in this role, you should have: - 3-5 years of IT support experience, preferably in a software or SaaS company. - Strong experience supporting macOS, Windows OS, and using Jamf Pro and Workspace One for device management. - Familiarity with Google Workspace admin tools and troubleshooting. - Experience with Druva or other cloud-based backup and restore solutions is advantageous. - Basic understanding of Okta or other identity management systems is a bonus. - Excellent communication skills and a friendly, approachable, and solution-oriented personality. - Comfort working independently and cross-functionally in a remote setting. - Proficiency in English communication and availability for meetings in the Pacific Time Zone. In addition to a challenging role in a highly innovative company, GoGuardian offers a range of benefits to support your professional growth and personal well-being. These include paid annual leave, holidays, parental leave, and more. You will also enjoy working with supportive colleagues in a global and high-growth environment. Please feel free to share this opportunity with your network, and if you are interested in joining GoGuardian, we welcome your application.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
All India
skills
  • ServiceNow
  • Microsoft Certified
  • Apple Certified
  • Customer Service
  • interpersonal skills
  • adaptability
  • stress management
  • oral
  • written communication
  • empathetically manage escalations
  • ITIL Incident
  • problem Management
  • A Certification
  • rapport building
Job Description
As a Service Desk Engineer at Vertafore, you will be responsible for providing support to our IT Service Desk function and serving as the initial point of contact for addressing complex user issues and escalations. Your ability to effectively communicate solutions to end users, multitask, and resolve support issues within the defined SLA will be crucial. You will also play a key role in contributing to continuous process improvement opportunities to enhance service delivery and user experience. **Key Responsibilities:** - Support Vertafore's global employees, including those in the US and India, in a 24x5 model - Troubleshoot and resolve technical and procedural issues - Install, troubleshoot, and support Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi-factor authentication) - Provide remote IT support using best practices, models, and procedures via various methods such as MS Teams, Zoom, email, ServiceNow, and tele-calls - Assist in managing IT assets inventory (hardware and software), software compliance, and audits - Support patch management for end-user computing **Skills Required:** - Proficient in oral and written communication with the ability to empathetically manage escalations and unhappy customers - Proficient in ITIL Incident and Problem Management - Experience working with ServiceNow or any other ticketing tool - A+, Microsoft, and/or Apple Certified candidates preferred - Excellent customer service and interpersonal skills for customer relations - Ability to adapt to fluctuating customer needs and manage high-stress situations while reacting quickly and professionally - Establish rapport among peers and colleagues - Must have experience supporting US and India-based customers in a 24x5 model As a qualified candidate for this role, you should possess a Bachelor's Degree and have 2 to 3.8 years of experience as a Service Desk Engineer or in a higher position supporting tier 1/2 requests and incidents in a 24/7/365 routine.,
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posted 2 months ago
experience1 to 5 Yrs
location
All India
skills
  • Performance testing
  • iPhone hardware repair
  • Screen replacement
  • Battery replacement
  • Quality Control QC
  • Smartphone repair
  • Connectivity testing
  • Responsiveness testing
  • Camera replacement
  • Button fixes
  • Port cleaning
Job Description
As a Junior Mobile Technician specializing in iPhones at levels L2-L3, your main responsibility will be to diagnose and repair hardware issues in iPhones. This includes conducting tasks such as screen replacement, battery replacement, and other hardware repairs. Additionally, you will be required to perform Quality Control (QC) checks on repaired devices to ensure they meet the company's standards. You will also be responsible for conducting minor repairs and maintenance tasks on iPhones and other smartphone brands when necessary. - Diagnose and repair hardware in iPhones, including screen replacement, battery replacement, etc. - Handle other smartphone brands when required. - Perform QC checks on repaired devices to ensure they meet company standards and are fully functional. - Test devices for performance, connectivity, and responsiveness after repair. - Conduct minor repairs, such as camera replacement, button fixes, and port cleaning. - Certification or diploma in mobile phone repair (preferably iPhones). - Basic knowledge of iPhone hardware, software, and diagnostics. - Familiarity with QC procedures and tools for testing repaired devices. - Ability to handle small repairs and manage multiple tasks efficiently.,
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posted 2 weeks ago
experience1 to 5 Yrs
location
All India
skills
  • Safari
  • Chrome
  • MS Office
  • Good communication skills
  • Customer handling skills
  • Troubleshooting knowledge of macOS
  • Apple Hardware support
  • ITIL best practices
  • Apple Device Support Certification
Job Description
Role Overview: As a Helpdesk Senior Associate - L1 MAC Support at NTT DATA, your primary responsibility will be to provide L1 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will act as a liaison between customers and departments within the Client Infrastructure, participating in a supportive role. Your strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications will be crucial in this role. Key Responsibilities: - Provide technical guidance in resolving reported problems through Phone, Email, and Chat - Recognize, research, isolate, resolve, and follow up on reported issues - Act as a liaison between customers and departments within the Client Infrastructure - Troubleshoot macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications - Implement ITIL best practices for Incident & Request Management procedures - Maintain Apple Device Support Certification (Added advantage) Qualifications Required: - Must be a Graduate, B. Tech/B.E, or any other technical degree preferred - Good communication skills with a minimum of 1 year of international calling experience - Good comprehension and writing skills - Excellent customer handling skills - Comfortable working in rotational shifts with a 24x7 support window - Familiarity with the latest macOS and experience in handling Apple workstations (MacBook, iMac, etc.) - Experience in supporting Apple devices (MacBook, iMac) (Note: No additional details about the company were present in the provided job description) Role Overview: As a Helpdesk Senior Associate - L1 MAC Support at NTT DATA, your primary responsibility will be to provide L1 technical guidance in activities related to the identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will act as a liaison between customers and departments within the Client Infrastructure, participating in a supportive role. Your strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications will be crucial in this role. Key Responsibilities: - Provide technical guidance in resolving reported problems through Phone, Email, and Chat - Recognize, research, isolate, resolve, and follow up on reported issues - Act as a liaison between customers and departments within the Client Infrastructure - Troubleshoot macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications - Implement ITIL best practices for Incident & Request Management procedures - Maintain Apple Device Support Certification (Added advantage) Qualifications Required: - Must be a Graduate, B. Tech/B.E, or any other technical degree preferred - Good communication skills with a minimum of 1 year of international calling experience - Good comprehension and writing skills - Excellent customer handling skills - Comfortable working in rotational shifts with a 24x7 support window - Familiarity with the latest macOS and experience in handling Apple workstations (MacBook, iMac, etc.) - Experience in supporting Apple devices (MacBook, iMac) (Note: No additional details about the company were present in the provided job description)
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posted 2 months ago
experience2 to 6 Yrs
location
Maharashtra
skills
  • Hardware maintenance
  • Network management
  • Operating systems
  • Mac
  • Windows
  • Troubleshooting
  • Programming
  • Agile methodology
  • Technical communication
  • IT Engineer
  • Software maintenance
  • Infrastructure architecture
  • Apple product knowledge
Job Description
As an IT Engineer at our company, your primary responsibility will be to maintain, upgrade, and manage our software, hardware, and networks. You will be supporting and maintaining operating systems such as Mac and Windows, along with handling general maintenance of all IT-related hardware and software. This role will provide you with exposure to a wide range of IT-related projects and activities, where your goal will be to provide effective IT assistance across all aspects of the business and ensure smooth and efficient technology infrastructure operation. **Roles and Responsibilities:** - Ensure that technologies are updated with current, stable, and compliant architecture and applications meeting enterprise standards. - Manage system/application environment and ongoing operations. - Perform on-call activities as needed for the environment and technologies. - Contribute input to infrastructure architecture and designs. - Research, design, implement, and test technology solutions. - Collaborate with IT and business area partners on work groups and initiatives. - Troubleshoot software and/or hardware issues/failures. - Resolve alerts and perform remediation activities. - Write programming/scripting. - Determine migration and upgrade impacts, diagnose/resolve complex technology/application errors. - Perform installation, monitoring, testing, configuration, migration, maintenance, and troubleshooting of assigned technology (MAC). - Proactively monitor and report performance and utilization of assigned technologies. - Assist with developing tactical strategies, processes, and procedures related to systems/application administration. **Mandatory Qualifications:** - Experience in analyzing business requirements and translating them into technical solutions. - 2+ years of hands-on experience in HelpDesk and IT administration. - Experience using Agile methodology. - Ability to manage tasks independently and take ownership of responsibilities. - Ability to adapt to a rapidly changing environment. - Ability to communicate technical information clearly and articulately. - Competent working in highly integrated environments with operating systems like MAC and Windows. - Strong Apple product knowledge. - High critical thinking skills to evaluate alternatives and present solutions consistent with business objectives and strategy. - Extensive working knowledge of multiple technologies and their interfaces and integration. - Ability to learn from mistakes and constructive feedback to improve performance. Location: Mumbai,
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posted 3 days ago

Junior QA Engineer

Hitachi Careers
experience2 to 6 Yrs
location
Karnataka
skills
  • TestRail
  • Jira
  • analytical skills
  • JavaScript
  • QA experience
  • testing on devices
  • Roku
  • Fire TV
  • Android TV
  • Apple TV
  • QA methodology
  • testdefect management tools
  • verbal
  • written communication skills
  • reporting skills
  • problem solving skills
  • TypeScript
  • ReactJS
Job Description
Role Overview: You will be a valuable part of the team working on a significant software project for a world-class company providing M2M / IoT 4G/5G modules to industries such as automotive, healthcare, and logistics. Your contribution will involve developing end-user modules" firmware, implementing new features, maintaining compatibility with the latest telecommunication and industry standards, as well as performing analysis and estimations of customer requirements. Key Responsibilities: - Design test plans and create test cases for exciting new features being introduced - Partner with various product and engineering teams to help validate the streaming application on partner devices - Improve existing test cases when there are gaps - Diagnose issues, report defects, and propose additional tests to discover reoccurrences - Assist with triaging automation issues (basic automation experience required) Qualifications Required: - Highly motivated individual passionate about quality - 2+ years of practical QA experience, preferably testing on devices like Roku, Fire TV, Android TV, and Apple TV - Strong organizational skills and ability to track multiple test executions simultaneously - Knowledge of QA methodology and test/defect management tools; experience with TestRail and Jira is a plus - Excellent verbal and written communication skills - Good reporting, analytical, and problem-solving skills Additional Details about GlobalLogic: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner known for collaborating with the world's largest and most forward-thinking companies since 2000. They are at the forefront of the digital revolution, helping create innovative digital products and experiences. The company continues to transform businesses and redefine industries through intelligent products, platforms, and services. Hope this helps! Let me know if you need more information.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
All India
skills
  • Technical Support
  • Desktop Support
  • Customer Service Management
  • Windows
  • Office Operations
  • Network Troubleshooting
  • Server Administration
  • TCPIP
  • Active Directory
  • Desktop Applications
  • OSX
  • Asset Inventory Management
  • Hardware Repairs
  • Mac OSX Support
  • Remote Support Solutions
  • WANLAN Hardware
Job Description
Role Overview: As an IT Desktop Support Technician at Radancy, you will be responsible for providing technical support for desktops, laptops, file/print servers, and data/telecommunications networks. This hands-on role requires technical expertise, strong communication skills, and excellent customer service management. You will play a crucial role in resolving issues related to Windows, OSX, Office operations, and desktop support, while troubleshooting network issues following established procedures. Serving as the primary point of contact for end users, you will address IT needs and services to ensure end-user satisfaction and represent the IT organization in a professional manner. Key Responsibilities: - Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person, in accordance with current standards and procedures. - Deploy and re-image workstations (Mac & PC) for new and existing users, ensuring all configurations meet company standards. - Troubleshoot workstation hardware and software problems, perform hardware repairs when needed, and escalate complex issues as required. - Maintain asset inventory of equipment for the site (PCs, printers, servers, etc.) ensuring accurate recordkeeping. - Maintain cleanliness and organization of the local office server room. - Configure and administer the local phone system and coordinate wiring within the network switch closet following established procedures. - Serve as the go-to resource for all technology-related issues and provide technical support for Macintosh hardware and OS. - Share job responsibilities and knowledge within the IT Team, staying updated on current and emerging trends in the computer industry. - Assist with the management of virtual and physical server environments for offices following documented processes. - Manage and maintain office copiers and network printers and answer a limited number of support desk phone calls. Qualifications Required: - Background with Microsoft Server solutions, including Windows 2008/2012 Server, Active Directory, and TCP/IP experience is critical. - Experience supporting Apple Mac environments and Mac OSX. - Demonstrated experience with PC configurations and the installation/maintenance of desktop applications. - Experience with remote support solutions, WAN/LAN hardware, racking of server and network equipment, and phone/network wiring. Please note that the work location for this in-office position is at the Bengaluru office 5 times per week. Additionally, Radancy values innovation, rewarding impact, performance-driven success, and supportive teams as core values that guide the work culture within the organization. Role Overview: As an IT Desktop Support Technician at Radancy, you will be responsible for providing technical support for desktops, laptops, file/print servers, and data/telecommunications networks. This hands-on role requires technical expertise, strong communication skills, and excellent customer service management. You will play a crucial role in resolving issues related to Windows, OSX, Office operations, and desktop support, while troubleshooting network issues following established procedures. Serving as the primary point of contact for end users, you will address IT needs and services to ensure end-user satisfaction and represent the IT organization in a professional manner. Key Responsibilities: - Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person, in accordance with current standards and procedures. - Deploy and re-image workstations (Mac & PC) for new and existing users, ensuring all configurations meet company standards. - Troubleshoot workstation hardware and software problems, perform hardware repairs when needed, and escalate complex issues as required. - Maintain asset inventory of equipment for the site (PCs, printers, servers, etc.) ensuring accurate recordkeeping. - Maintain cleanliness and organization of the local office server room. - Configure and administer the local phone system and coordinate wiring within the network switch closet following established procedures. - Serve as the go-to resource for all technology-related issues and provide technical support for Macintosh hardware and OS. - Share job responsibilities and knowledge within the IT Team, staying updated on current and emerging trends in the computer industry. - Assist with the management of virtual and physical server environments for offices following documented processes. - Manage and maintain office copiers and network printers and answer a limited number of support desk phone calls. Qualifications Required: - Background with Microsoft Server solutions, including Windows 2008/2012 Server, Active Directory, and TCP/IP experience is critical. - Experience supporting Apple Mac environments and Mac OSX. - Demonstrated experience with PC configurations and the installation/maintenance of desktop applications.
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posted 2 weeks ago
experience8 to 12 Yrs
location
All India
skills
  • Embedded software development
  • Assembly
  • Debugging
  • Emulators
  • System architecture
  • CC
  • Logic Analyzers
  • Oscilloscopes
  • Protocol analyzers
  • SystemOnChip SOC
  • SW bringup
  • SW validation
  • Hardware Dependent Software BSP
  • Board debug
  • Schematics review
  • PDN analysis
Job Description
In this role at Apple, as a member of the CoreBSP enablement team, you will be responsible for bringing up CoreBSP components which include Boot, CoreDrivers, Memory & OS components. Your main tasks will involve working closely with multi-functional teams to collect CoreBSP SW requirements, testing, debugging, and enabling/testing Platform SW flows in both Pre-Si and Post-Si environments. Additionally, you will collaborate with HW & SW teams across Apple to define and collect Platform SW requirements and solutions for cellular products. The ideal candidate for this position should have problem-solving skills, attention to detail, strong interpersonal and communication skills, and the ability to work effectively in a dynamic team-oriented environment. **Key Responsibilities:** - Manage a team to design, develop, and debug baseband platform software - Collaborate with HW & SW multi-functional teams to deliver features into next-generation products - Responsible for CoreBSP SW enablement and handling of CoreBSP system-level issues - Work on common HW&SW platform infra enablement for Pre-silicon and Post-Silicon SW enablement - Bring up CoreBSP components such as Boot, CoreDrivers, Memory & OS components - Work with teams throughout the product development cycle to collect CoreBSP SW requirements, testing, debug, and enable/testing Platform SW flows - Collaborate with HW & SW teams to define and collect Platform SW requirements and solutions for cellular products **Qualifications Required:** - Bachelor, Master degree in Electrical Engineering, Computer Engineering, Computer Science or equivalent - 8+ years proven experience in Embedded Software development and debug - Hands-on experience in processor programming, Debug, and simulation - Experience in developing Hardware Dependent Software (Board Support Package: BSP) - Strong assembly/C/C++ coding skills - Experience in using Logic Analyzers, Oscilloscopes, and Protocol analyzers - Proven track record to work in a dynamic, multi-tasked environment - Excellent written and verbal communication skills In this role at Apple, as a member of the CoreBSP enablement team, you will be responsible for bringing up CoreBSP components which include Boot, CoreDrivers, Memory & OS components. Your main tasks will involve working closely with multi-functional teams to collect CoreBSP SW requirements, testing, debugging, and enabling/testing Platform SW flows in both Pre-Si and Post-Si environments. Additionally, you will collaborate with HW & SW teams across Apple to define and collect Platform SW requirements and solutions for cellular products. The ideal candidate for this position should have problem-solving skills, attention to detail, strong interpersonal and communication skills, and the ability to work effectively in a dynamic team-oriented environment. **Key Responsibilities:** - Manage a team to design, develop, and debug baseband platform software - Collaborate with HW & SW multi-functional teams to deliver features into next-generation products - Responsible for CoreBSP SW enablement and handling of CoreBSP system-level issues - Work on common HW&SW platform infra enablement for Pre-silicon and Post-Silicon SW enablement - Bring up CoreBSP components such as Boot, CoreDrivers, Memory & OS components - Work with teams throughout the product development cycle to collect CoreBSP SW requirements, testing, debug, and enable/testing Platform SW flows - Collaborate with HW & SW teams to define and collect Platform SW requirements and solutions for cellular products **Qualifications Required:** - Bachelor, Master degree in Electrical Engineering, Computer Engineering, Computer Science or equivalent - 8+ years proven experience in Embedded Software development and debug - Hands-on experience in processor programming, Debug, and simulation - Experience in developing Hardware Dependent Software (Board Support Package: BSP) - Strong assembly/C/C++ coding skills - Experience in using Logic Analyzers, Oscilloscopes, and Protocol analyzers - Proven track record to work in a dynamic, multi-tasked environment - Excellent written and verbal communication skills
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posted 2 weeks ago

Desktop Support Engineer

Jio Platforms Limited (JPL)
experience1 to 5 Yrs
location
Rajasthan, Bhilwara
skills
  • Apple products
  • MCSE
  • Hardware OS knowledge
  • Software application knowledge
  • ITIL Knowledge
  • Good Communication Skills
  • Basic Knowledge of Network
  • similar
Job Description
As a First Level Support Specialist, you will be responsible for providing assistance to end users based on the available knowledge base. Your key responsibilities will include: - Providing desktop and laptop support - Performing basic installation and uninstallation of all desktop applications - Handling ITSM tool and allocating tickets to the appropriate resolver group - Offering support for MAC-related calls - Supporting mobile devices - Installing business-related software - Ensuring software compliance on all end-user devices To excel in this role, you should possess the following qualifications and skills: - Hardware and operating system knowledge - Software application knowledge - ITIL knowledge - Good communication skills - Basic knowledge of networks - Familiarity with Apple products - MCSE or similar certification Candidates with a BE / B.Tech / B Sc-IT degree will be preferred, and those holding certifications in MCSA/MCSE will be given special consideration.,
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