media-analyst-jobs-in-navi-mumbai, Navi Mumbai

13 Media Analyst Jobs in Navi Mumbai

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posted 2 months ago

PERMANENT WORK FROM HOME - CONTENT WRITER for TOP MNC in INDIA (Remote)

Futurz Consultancy Services Hiring For REPUTED TOP MNC IN INDIA
experience0 to 3 Yrs
Salary3.0 - 6 LPA
WorkRemote
location
Bangalore, Chennai+4

Chennai, Hyderabad, Kolkata, Mumbai City, Delhi

skills
  • journalism
  • article writing
  • content writing
  • mass communication
  • content writer
Job Description
  Greetings! Offers a professional work environment, outstanding challenges, industry competitive compensation, accelerated career growth and overseas opportunities.   Mode of Work : Work From Home (WFH) (Applicants should be flexible to work from office in Future as per business requires) Work Location : Anywhere in India (Pan India Location) - WFH   Process: News Analyst (Nonvoice Process) Experience Required for the Job: Freshers only CTC Max.: 3LPA + NSA (Appx. Monthly Rs. 25000 + 3000 NSA) Shift timings: Rotational Shifts (Day or Night Flexible - Must Flexible) - 5Days/Week    Mandatory Skills : - * Excellent Verbal and written communication - English, Knowledge on News, current affairs, Media understanding   Qualification: Any Graduate / Postgraduate with Specialization of Journalism / Mass Communications / Political Science   About the role: As a News Analyst, you will be an integral part of our algorithm training process, serving as a resource to help define factors that are important to our clients. Who you are: You are a highly motivated new graduate or professional journalist who loves being at the forefront of breaking news and has a passion for technology, social media and online content. Desired Skills & Experience: Degree, preferably in Journalism, Communications, English, political/social sciences or related fields As a reporter covering breaking news, or working in digital media, or educational equivalent Excellent written and verbal communication skills Strong organizational skills, comfortable managing multiple competing priorities Ability to monitor and analyze real-time data from multiple datasets Audit and programmatically apply business rules for data validation QA algorithmic datastreams to improve the quality of the dataset output Participate in UX user research studies for internal QA tools Stay up-to-date on new policies, processes, and procedures impacting the QA workflow Able to adapt quickly in a rapidly changing environment Goal and result-oriented mindset Professional proficiency in a foreign language a plus   Basic Requirement: Excellent Communications Skills Experience working in an external client facing environment Strong Excel and MS Office skills Ability to work cross-functionally across internal and external stakeholders with a high bias for action Sound judgment, attention to detail and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Comfort and experience with a fast paced start-up environment Fluent in English & an excellent communicator   Mandatory Check List: * Applicants Must have Wifi Internet Facility with Min. 150 MBPS at Home Resident & Must be resident of above citys only. * Applicants should have Education Certificates ( 10 + 12th + Graduation Certificates with PC & CMM) * Must have Pancard + Aadhar Card + Passport / Election ID Card   Note: It"s a group mail so if that is not matching to your profile please ignore it. Please forward it to your friends who are looking for change.   More Details Contact : 9182575391     ************* Applicants available to Join immediately would be preferable *************.   Thanks & Regards, Sana FUTURZ CONSULTANCY SERVICES Flat # 305, Prime Plaza Complex, Himayath Nagar, Hyderabad 500029, Telangana State, India
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posted 2 months ago
experience2 to 6 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Search Engine Marketing
  • SEM
  • Campaign Management
  • Competition Analysis
  • Analytics
  • Google Ads
  • AB Testing
  • Conversion Rate Optimization
  • PPC Campaigns
Job Description
As a Marketing Executive specializing in Search Engine Marketing at CarWale / BikeWale in Navi Mumbai, Vashi, your primary responsibility is to manage SEM accounts to generate leads and drive traffic for various business types. You will need to have a good grasp of business requirements and be committed to creating effective campaigns on SEM platforms, particularly Google Ads. Your role involves collaborating with the team to optimize campaigns, conduct competition analysis, perform A/B testing, and coordinate with the product and design teams for enhancing conversion rates and creating compelling creatives for campaigns. - Understand business requirements and deliver campaigns on SEM platforms, especially Google Ads. - Analyze campaign performance and work with the team to optimize campaigns. - Conduct competition analysis and implement various A/B testing strategies. - Collaborate with the product team to enhance conversion rates and with the design team to create impactful campaign creatives. - Experience in managing day-to-day campaign activities across search engines, including planning, implementation, budget management, performance review, and optimization of paid campaigns. - Proficiency in analyzing Analytics accounts to recommend and implement campaign changes. - Ability to identify and implement optimization strategies to improve campaign ROI. - Experience in technical implementation of campaigns and troubleshooting. - Strong skills in creating campaign reports for in-depth analysis. - Proven track record in managing large budget PPC campaigns without SEO/Organic experience or Media Buying background. - Capability to understand the target audience and tailor campaigns accordingly. - Strong teamwork skills and at least 2 years of relevant experience as a PPC Analyst.,
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posted 2 weeks ago

SEO fresher

DigiXpressions Media Pvt. Ltd
experience0 to 4 Yrs
location
Navi Mumbai, All India
skills
  • SEO
  • Google Analytics
  • Copywriting
  • Analytical Skills
  • HTMLCSS
Job Description
Job Description: As a SEO Analyst at our company, you will be responsible for conducting on-site and off-site analysis of web SEO competition. You will utilize Google Analytics to generate performance reports regularly. Your role will involve creating high-quality SEO content, assisting with blog content, leading keyword research, and optimizing content. It is crucial for you to stay updated with the latest developments in SEO. Qualification Required: - Strong copywriting and analytical skills. - Basic knowledge of HTML/CSS will be an added advantage. - Problem-solving approach. You will undergo a 4-month training period (Monday to Saturday) in-house, where you will be assessed for your skills. The probation period for this role is 6 months. The salary structure for the three years is as follows: A) 1st Year - 20,000 per month (2.42 LPA) B) 2nd Year - 30,000 Per month (3.62 LPA) C) 3rd Year - 42,000 Per month (5 LPA). This is a full-time, permanent job opportunity suitable for freshers. Note: Work Location is in person. Job Description: As a SEO Analyst at our company, you will be responsible for conducting on-site and off-site analysis of web SEO competition. You will utilize Google Analytics to generate performance reports regularly. Your role will involve creating high-quality SEO content, assisting with blog content, leading keyword research, and optimizing content. It is crucial for you to stay updated with the latest developments in SEO. Qualification Required: - Strong copywriting and analytical skills. - Basic knowledge of HTML/CSS will be an added advantage. - Problem-solving approach. You will undergo a 4-month training period (Monday to Saturday) in-house, where you will be assessed for your skills. The probation period for this role is 6 months. The salary structure for the three years is as follows: A) 1st Year - 20,000 per month (2.42 LPA) B) 2nd Year - 30,000 Per month (3.62 LPA) C) 3rd Year - 42,000 Per month (5 LPA). This is a full-time, permanent job opportunity suitable for freshers. Note: Work Location is in person.
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posted 3 weeks ago
experience1 to 5 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Google Sheets
  • communication skills
  • analytical skills
  • internet surfing
  • social media detail extraction
  • research skills
  • Windows operating systems
Job Description
Role Overview: As a Media Research Specialist, you will be responsible for conducting in-depth research on media personalities, extracting relevant information, and analyzing data to provide actionable insights. Your role will involve using your strong analytical skills and proficiency in media to gather accurate and comprehensive data. Key Responsibilities: - Conduct thorough research on media personalities by gathering information from various online and offline sources. - Read and analyze articles related to media figures, extracting key details for further analysis. - Extract and analyze data from social media platforms to monitor trends and gather insights on media personalities. - Efficiently use the internet to source information. - Organize and manage research data using MS Excel or Google Sheets, ensuring accuracy and consistency. - Apply strong analytical skills to interpret researched data effectively. - Communicate research findings clearly through reports, presentations, and team discussions. Qualification Required: - 1+ years of experience in media research or a related field. - Strong social media detail extraction and research skills. - Proficiency in Google Sheets and Windows operating systems. - Good communication skills for clear articulation of research findings. - Excellent analytical skills to assess and interpret data accurately. - Experience with internet surfing for research purposes. - Preferred academic background in BMM or a related field. Additional Company Details: You will be joining a global fast-growing company that values employee development and offers competitive salary and benefits. The company promotes a hybrid working environment, supports work-life balance, and focuses on employee well-being through initiatives such as flexible working arrangements and mental health support.,
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posted 1 month ago
experience1 to 5 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Google Sheets
  • communication skills
  • analytical skills
  • internet surfing
  • social media detail extraction
  • research skills
  • Windows operating systems
Job Description
You are a Media Research Specialist with a keen eye for detail and strong analytical abilities. You will excel in researching media personalities, extracting relevant information from various sources, and analyzing data for actionable insights. This role requires excellent research skills, media proficiency, and a strong command of the English language. - **Media Research:** Conduct in-depth research on media personalities, gathering accurate and comprehensive information from online and offline sources. - **Article Analysis:** Read and understand articles related to media figures, identifying and extracting key details for further analysis. - **Social Media Data Extraction:** Extract and analyze data from social media platforms to monitor trends and gather insights on media personalities. - **Internet Surfing:** Efficiently use the internet to source information. - **Data Management:** Use MS Excel or Google Sheets to organize, manage, and analyze research data, ensuring accuracy and consistency. - **Analytical Thinking:** Apply strong analytical skills to interpret researched data. - **Communication:** Clearly and effectively communicate research findings through reports, presentations, and team discussions. **Required Skills:** - 01 years of experience - Strong social media detail extraction and good research skills - Proficiency in Google Sheets and Windows operating systems - Good communication skills for clear articulation of research findings - Good analytical skills to assess and interpret data accurately - Experience with internet surfing for research purposes **Preferred Experience:** - Prior experience in media research or a similar role is highly desirable. - Familiarity with current media trends and key personalities. - Preferred academic background in BMM or a related field. You will be part of a global fast-growing company that offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you: - Competitive salary and benefits - Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with - A company focus on well-being and work-life balance including initiatives such as flexible working and mental health support.,
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posted 3 weeks ago
experience1 to 5 Yrs
location
Navi Mumbai, All India
skills
  • Microsoft Excel
  • Pivot Tables
  • Data Analysis
  • Media Monitoring
  • Communication Skills
  • Time Management
  • VLOOKUPs
  • Attention to Detail
Job Description
You will be working as a Sport Operations Project Executive, responsible for overseeing the analysis of brand presence within sports broadcast footage using bespoke software provided after comprehensive training. Your role will involve managing projects from setup through to reporting, playing a crucial role in the media evaluation process. Key Responsibilities: - Analyse brand exposure in sports broadcasts using bespoke software - Execute end-to-end project tasks including accurate project setup, rigorous quality control of output, clear and accurate reporting, and interpreting statistics within exposure monitoring reports - Support senior executives working on complex media evaluation projects - Respond to data-related queries from media analysts - Use Microsoft Excel for data processing, including VLOOKUPs and Pivot Tables - Provide guidance to media auditors reviewing project outputs - Identify and resolve basic data-related issues - Communicate effectively with global colleagues including team leads, analysts, and auditors - Manage multiple projects simultaneously through effective time management - Contribute to a collaborative team environment while also working independently What We're Looking For: - Proficiency in Microsoft Excel, particularly with VLOOKUPs and Pivot Tables - Excellent communication skills and a collaborative mindset - Ability to manage workloads across multiple projects - A good understanding of various global sports and competition formats - A proactive and inquisitive approach eager to understand the "why" behind the work - Strong attention to detail and a commitment to accuracy - Previous experience supporting teams or working in data analysis/media monitoring is a plus About the Company: YouGov is a global online research company with a panel of over 27 million registered members worldwide. They are known for their accurate data and are trusted by major brands. YouGov's social mission is to make millions of people's opinions heard for the benefit of local, national, and international communities. The company values diversity and inclusion, striving to represent different perspectives in their research. Company Culture: At YouGov, they are driven by shared values of being fast, fearless, and innovative. They prioritize accuracy, ethics, and proven methodologies in their work. The company respects and trusts its employees and aims to provide best-in-class benefits to support physical, financial, and emotional wellbeing. YouGov fosters a supportive workplace where employees can bring their unique perspectives and be their authentic selves. Equal Opportunity Employer: YouGov is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. Data Privacy: For information on how YouGov collects and uses personal data during the job application process, please refer to their privacy notice at https://jobs.yougov.com/privacy. You will be working as a Sport Operations Project Executive, responsible for overseeing the analysis of brand presence within sports broadcast footage using bespoke software provided after comprehensive training. Your role will involve managing projects from setup through to reporting, playing a crucial role in the media evaluation process. Key Responsibilities: - Analyse brand exposure in sports broadcasts using bespoke software - Execute end-to-end project tasks including accurate project setup, rigorous quality control of output, clear and accurate reporting, and interpreting statistics within exposure monitoring reports - Support senior executives working on complex media evaluation projects - Respond to data-related queries from media analysts - Use Microsoft Excel for data processing, including VLOOKUPs and Pivot Tables - Provide guidance to media auditors reviewing project outputs - Identify and resolve basic data-related issues - Communicate effectively with global colleagues including team leads, analysts, and auditors - Manage multiple projects simultaneously through effective time management - Contribute to a collaborative team environment while also working independently What We're Looking For: - Proficiency in Microsoft Excel, particularly with VLOOKUPs and Pivot Tables - Excellent communication skills and a collaborative mindset - Ability to manage workloads across multiple projects - A good understanding of various global sports and competition formats - A proactive and inquisitive approach eager to understand the "why" behind the work - Strong attention to detail and a commitment to accuracy - Previous experience supporting teams or working in data analysis/media monitoring is a plus About the Company: YouGov is a global online research company with a panel of over 27 million registered members worldwide. They are known for their accurate data and are trusted by major brands. YouGov's social mission is to make millions of people's opinions heard for the benefit of local, national, and international communities. The c
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posted 2 months ago

Senior Data Analyst

TOPTRAINING CONFERENCES PRIVATE LIMITED
experience5 to 10 Yrs
Salary5 - 10 LPA
location
Navi Mumbai, Thane+1

Thane, Mumbai City

skills
  • data
  • data analysis
  • power bi
  • senior
  • python
  • tableau
  • mysql
  • analyst
Job Description
Job Profile: Senior Data Analyst Function: Data Analytics Location: Mumbai Joining: Immediate 15 days Education: Graduation Experience: Minimum 5 years Working Days: Monday Friday (Sat and Sun fixed off) Shift timings: 12pm 9pm Introduction to Company: Since 2016, the TT LifeSciences has been committed to delivering excellent educational events, conferences, and meetings to tightly targeted audiences in highly regulated industries.At that time, most of the educational forums provided for specialised industries were general and colourless. They were designed to have broad appeal to companies operating in vastly different sectors. In trying to address the needs of too many people, they actually addressed none. TT LifeSciences set out to do things differently. We are client-centered and carefully curate a program designed for our clients needs. The result Educational events that are tailored to the professionals who attend and provide a space for real growth. We are proud to have grown to a global operation, with headquarters in both the UK and Asia. We serve some of the biggest healthcare names in the world, like Merit Medical, Getinge Group and Occlutech. We have hosted over 100+ interactive and informative medical device conferences, bringing together professionals in niche markets who share similar concerns and challenges to learn, inspire and innovate. Benefits: Work life balance.Rewards & Recognitions programs.Employees completing three years receive loyalty bonuses ranging from INR 1Lac to INR 5 Lacs.Professional development and career advancement opportunities are activelyencouraged.Opportunity to work across global Markets Berlin, Germany, the USA, andEurope.Additional benefits include paid holidays, festive leaves, and team gatherings.Comprehensive perks such as Provident Funds and health insurance areprovided.Sick leave and relocation assistance are also part of the employee supportprogram. Job Responsibilities: Collect and clean data from different sources to find useful trends and insights.Create and update dashboards, reports, and charts to share results clearly.Work with teams to understand their data needs and provide solutions.Use statistical methods and forecasting to support decision-making.Suggest ways to improve processes, automate tasks, and maintain data quality.Ensure data is accurate, reliable, and follows privacy rules.Keep learning new tools and methods in data analysis.Share findings and recommendations with stakeholders in an easy-tounderstand way.Support business growth by providing timely and relevant insights.Help in designing data strategies that align with company goals.Assist in training team members on using data tools and reports. Candidate Specification: Excellent verbal and written communications skills. Confident while working Strong work ethic International exposure To-do-attitude Willingness to learn Long term approach Required Skills: Bachelors degree in data science, Statistics, Mathematics, Computer Science, or a related field. Masters degree preferred. 5+ years of experience in data analysis, business intelligence, or a related role. Proficiency in SQL, Python, R, or other data analysis tools. Experience with data visualization tools such as Tableau, Power BI, or similar. Strong analytical skills with a keen eye for detail. Knowledge of statistical methods and data modeling. Excellent communication and presentation skills. Ability to handle multiple projects and prioritize effectively.  
posted 1 week ago
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Talent Development
  • Critical Thinking
  • Problem Management
  • HTML5
  • CSS3
  • JavaScript
  • XML
  • Architect
  • Learning Content Development
  • Written
  • verbal communication
Job Description
As a Service Delivery Ops Analyst at Accenture, you will be supporting the Accenture's Learning Experience Design & Development team in developing and delivering training solutions to external clients. Your responsibilities will include developing learning activities and materials according to the content design plan. You are expected to have strong written and verbal communication skills, critical thinking abilities, problem management skills, and at least 5 years of experience in the learning industry. **Key Responsibilities:** - Develop learning activities and supporting materials based on the content design plan. - Develop courses using different authoring tools as per the provided templates. - Utilize Learning Management Systems (LMS) such as CSOD, SABA, SuccessFactors to deploy and test courses for the best user experience. - Explore and learn new authoring tools and platforms. - Collaborate with the Instructional Design (ID) and media team to develop and deliver courses. - Report the status of work and tasks assigned to you to leads and stakeholders. **Qualifications Required:** - Graduation in B.E./B. Tech/B. Sc/M. Sc in Information Technology, Computer Science, Physics, or Mathematics. - Proficiency in authoring tools like Articulate 360, Lectora, Captivate, Flow 2, GOMO. - Knowledge of HTML5, CSS3, JavaScript, and XML. - Strong English written and verbal communication skills. - Strong problem-solving skills with the ability to conduct research as needed. - Ability to multitask and manage multiple concurrent work assignments within agreed timelines. - Familiarity or expertise in industry-standard learning courseware frameworks such as SCORM 1.2, SCORM 2004, AICC. *About Accenture:* Accenture is a global professional services company with expertise in digital, cloud, and security services. With a workforce of 699,000 professionals across more than 120 countries, we deliver technology solutions and human ingenuity to create value for clients, shareholders, partners, and communities. Visit us at www.accenture.com.,
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posted 2 months ago
experience2 to 6 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Research
  • Content curation
  • Content management
  • Data verification
  • Grammar
  • Spelling
  • Time management
  • Webbased research
  • English literacy
  • Press release interpretation
  • Attention to detail
  • Prioritization
  • Organisational skills
  • Team player
Job Description
As a member of the Onclusive Planning division, you will be responsible for maintaining a forward calendar with over 250,000 logically-categorised events across various sectors. Your role will involve researching and curating UK and international news, politics, sports, entertainment, lifestyle, and business content for an online planning calendar. **Responsibilities:** - Curate and publish new content on Onclusive planning websites, ensuring accuracy and adherence to editorial standards - Conduct regular content checks to ensure the timeliness and integrity of all published information - Manage and take ownership of content within specific, high-priority subject areas such as parliamentary agendas and national sport schedules - Evaluate and process incoming data and information via email - Verify content accuracy and completeness through web-based research **Qualifications Required:** - Active and informed interest in UK current affairs and the news/media agenda - Proficiency in IT and typing with the ability to use digital tools for research - High-level English literacy with exceptional grammar and spelling skills - Ability to accurately interpret and summarise press releases - Meticulous attention to detail and commitment to accuracy - Proven ability to prioritize large data volumes and meet strict deadlines - Strong organizational and time management skills - Flexibility, reliability, and a highly adaptable team player In addition to the exciting role, you will work in a global fast-growing company that offers competitive salary and benefits. You will have the opportunity to work in a hybrid environment with a team passionate about their work, supporting your skill set development. The company focuses on employee wellbeing and work-life balance, offering initiatives such as flexible working arrangements and mental health support.,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Navi Mumbai, All India
skills
  • Marketing Operations
  • Content management
  • Customer Engagement
  • Digital Marketing Ads
  • Promotion creationdesign
  • Data
  • Technology
  • Next Generation Content Services
  • Digital Marketing Services
  • Media Growth Services
Job Description
As a Content Development Senior Analyst at Accenture, your role involves helping to balance increased marketing complexity and diminishing marketing resources. You will drive marketing performance by leveraging deep functional and technical expertise to accelerate time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your responsibilities will include: - Creating and designing Digital Marketing Ads & Promotions - Organizing, categorizing, and publishing content and information using specific tools and channels for internal use within the organization In this role, you will be expected to: - Analyze and solve increasingly complex problems - Interact with peers within Accenture, and potentially with clients and/or Accenture management - Work with minimal instruction on daily tasks and moderate instruction on new assignments - Make decisions that impact your own work and potentially the work of others - Act as an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts. The ideal candidate for this position should possess a BCom qualification and have 5 to 8 years of experience in Marketing Operations with a focus on Content management. About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song powered by a vast network of Advanced Technology and Intelligent Operations centers. The 699,000 employees at Accenture deliver innovative solutions to clients in over 120 countries, embracing the power of change to drive value and shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com for more information. As a Content Development Senior Analyst at Accenture, your role involves helping to balance increased marketing complexity and diminishing marketing resources. You will drive marketing performance by leveraging deep functional and technical expertise to accelerate time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your responsibilities will include: - Creating and designing Digital Marketing Ads & Promotions - Organizing, categorizing, and publishing content and information using specific tools and channels for internal use within the organization In this role, you will be expected to: - Analyze and solve increasingly complex problems - Interact with peers within Accenture, and potentially with clients and/or Accenture management - Work with minimal instruction on daily tasks and moderate instruction on new assignments - Make decisions that impact your own work and potentially the work of others - Act as an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts. The ideal candidate for this position should possess a BCom qualification and have 5 to 8 years of experience in Marketing Operations with a focus on Content management. About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song powered by a vast network of Advanced Technology and Intelligent Operations centers. The 699,000 employees at Accenture deliver innovative solutions to clients in over 120 countries, embracing the power of change to drive value and shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com for more information.
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posted 2 weeks ago
experience5 to 9 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Marketing Operations
  • Content management
  • Customer Engagement
  • Digital Marketing Ads
  • Promotion creationdesign
  • Data
  • Technology
  • Next Generation Content Services
  • Digital Marketing Services
  • Media Growth Services
Job Description
Job Description: As a Content Development Senior Analyst at Accenture, your role involves helping balance increased marketing complexity and diminishing marketing resources. You will drive marketing performance by leveraging deep functional and technical expertise, accelerating time-to-market, and enhancing operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your responsibilities include: - Creating and designing Digital Marketing Ads & Promotions - Organizing, categorizing, and publishing content and information using specific tools and channels for various groups and individuals within the organization Qualifications Required: - BCom - 5 to 8 years of experience About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With a workforce of 699,000 people serving clients in over 120 countries, Accenture embraces change to create value and shared success for clients, people, shareholders, partners, and communities. Visit www.accenture.com for more information. Please note that this role as a Content Development Senior Analyst at Accenture may require you to work in rotational shifts.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Navi Mumbai, All India
skills
  • Customer service
  • Order management
  • SAP
  • Salesforce
  • Communication skills
  • Analytical skills
  • Emotional intelligence
  • Adaptability
  • Negotiation skills
  • Omnichannel Customer Communications
  • Attention to detail
  • Empathy
  • Active listening
  • Problemsolving
  • Influencing skills
Job Description
As a Customer Contact Comms Analyst at Accenture, your role will involve delivering exceptional customer and consumer support across various communication channels such as inbound, outbound, email, chat, social media, SMS, and online reviews. Your responsibilities will include resolving complaints, processing orders and returns, and ensuring a positive customer experience. You will work within SAP and Salesforce, demonstrating strong communication, empathy, and problem-solving skills while maintaining accuracy and attention to detail. **Key Responsibilities:** - Handle inbound and outbound interactions professionally across all channels (calls, email, chat, social media, SMS, online review platforms) - Process customer orders, returns, and complaints accurately using SAP and Salesforce systems - Deliver high-quality service reflecting brand values and enhancing customer satisfaction - Demonstrate active listening, empathy, and emotional intelligence in all interactions - Identify upselling opportunities and use negotiation and influencing skills to maximize sales potential - Maintain up-to-date knowledge of product lines, policies, and promotions - Escalate complex issues appropriately while maintaining ownership until resolution - Ensure compliance with internal quality standards, service-level agreements, and data protection regulations - Provide feedback and suggestions for continuous improvement in service and process efficiency - Comply with the assigned schedule to cover the hours of operation - Support with any other new process at the time the client requires it, if it has been officially included in our range of services **Qualifications Required:** - Any Graduation - 3 to 5 years of experience - Experience in a customer service or contact center environment - Customer service (Inbound, Outbound) and order management experience - Proficiency in working with SAP and/or Salesforce - C1 English Level - Strong communication and analytical skills, attention to detail, and accuracy in data entry - Empathy, active listening, and emotional intelligence - Creative problem-solving and adaptability in high-pressure situations Please note that this position will involve working with multimedia/multichannel support, covering customer service, customer contact, and technical support. It is essential to possess the mentioned experience and skills to excel in this role at Accenture. As a Customer Contact Comms Analyst at Accenture, your role will involve delivering exceptional customer and consumer support across various communication channels such as inbound, outbound, email, chat, social media, SMS, and online reviews. Your responsibilities will include resolving complaints, processing orders and returns, and ensuring a positive customer experience. You will work within SAP and Salesforce, demonstrating strong communication, empathy, and problem-solving skills while maintaining accuracy and attention to detail. **Key Responsibilities:** - Handle inbound and outbound interactions professionally across all channels (calls, email, chat, social media, SMS, online review platforms) - Process customer orders, returns, and complaints accurately using SAP and Salesforce systems - Deliver high-quality service reflecting brand values and enhancing customer satisfaction - Demonstrate active listening, empathy, and emotional intelligence in all interactions - Identify upselling opportunities and use negotiation and influencing skills to maximize sales potential - Maintain up-to-date knowledge of product lines, policies, and promotions - Escalate complex issues appropriately while maintaining ownership until resolution - Ensure compliance with internal quality standards, service-level agreements, and data protection regulations - Provide feedback and suggestions for continuous improvement in service and process efficiency - Comply with the assigned schedule to cover the hours of operation - Support with any other new process at the time the client requires it, if it has been officially included in our range of services **Qualifications Required:** - Any Graduation - 3 to 5 years of experience - Experience in a customer service or contact center environment - Customer service (Inbound, Outbound) and order management experience - Proficiency in working with SAP and/or Salesforce - C1 English Level - Strong communication and analytical skills, attention to detail, and accuracy in data entry - Empathy, active listening, and emotional intelligence - Creative problem-solving and adaptability in high-pressure situations Please note that this position will involve working with multimedia/multichannel support, covering customer service, customer contact, and technical support. It is essential to possess the mentioned experience and skills to excel in this role at Accenture.
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posted 1 month ago

Manager Marketing Analytics

airpay payment services
experience6 to 10 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Data Analytics
  • Market Analytics
  • Digital Marketing
  • Data Visualization
  • SQL
  • BI Tools
  • AB Testing
  • Cohort Analysis
  • Funnel Analysis
  • Attribution Models
Job Description
As a Manager Marketing Analytics/Growth Analyst, your role will involve driving data-backed decision-making by collecting, analyzing, and interpreting market trends, consumer behavior, and campaign performance. You will be responsible for monitoring key marketing metrics, generating insights, and providing actionable recommendations to improve ROI across channels. Collaboration with cross-functional teams including digital, branding, product, and sales will be essential to enhance targeting strategies and optimize campaign effectiveness. Additionally, you will support the development of dashboards, reports, and forecasting models to track performance and identify growth opportunities. Key Responsibilities: - Analyze user behavior, transaction patterns, app usage trends, and engagement metrics to uncover growth opportunities and improve user retention. - Track the performance of marketing campaigns (paid, organic, referral, influencer, content-driven) and optimize ROI, CAC, CLV, and conversion funnel metrics. - Develop actionable insights to support customer segmentation strategies (e.g., savers, investors, spenders, millennials, working professionals, etc.). - Work closely with product and UX teams to refine onboarding flows, improve feature adoption (budgets, savings goals, investments tracking), and reduce drop-offs. - Monitor competitor apps, fintech trends, financial product preferences, and consumer insights to guide feature positioning and differentiation strategies. - Create dashboards and performance reports using various analytics tools (Google Analytics, GA4, Clevertap, MoEngage, Mixpanel, Appsflyer, Data visualization, programming, etc.) to support decision-making for growth, content, and engagement teams. - Measure and improve the success of gamification, notifications, rewards, and personalized finance nudges based on data insights. - Managing and analyzing email campaigns is an added advantage. - Support forecasting models for user growth, retention, monetization strategies (premium plans, affiliate revenue, partnerships), and user lifetime value optimization. Qualifications Required: - Bachelor's degree in marketing, Business Administration, Economics, Statistics, Finance, or related fields. - MBA/PGDM (Marketing/Analytics/Finance) or masters in data/business Analytics is preferred. - Understanding of digital marketing metrics (CAC, CLV, engagement rate, retention, churn, ROI). - Knowledge of fintech/PFM trends, consumer finance behavior, and digital financial products in India (UPI usage, mutual fund investing, savings habits, credit usage, etc.). - Experience in campaign performance, tracking across social media, search, affiliate, and influencer channels is desirable. This job will be suitable for you if you have 6-7 years of work experience in market analytics and possess proficiency in data analytics tools such as Google Analytics, Mixpanel, Appsflyer, CleverTap, GA4, MoEngage, etc. Hands-on experience with Excel/Google Sheets (advanced functions, dashboards, pivot tables), working knowledge of SQL or basic data querying, and familiarity with BI tools like Tableau, Power BI, or Looker will be advantageous. Your understanding of A/B testing, cohort analysis, funnel analysis, and attribution models, along with strong analytical thinking and communication skills, will contribute to your success in this role.,
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