service-delivery-manager-jobs-in-warangal, Warangal

2 Service Delivery Manager Jobs nearby Warangal

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posted 2 days ago

Purchasing Manager

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience10 to 20 Yrs
Salary5 - 12 LPA
location
Warangal, Hyderabad+8

Hyderabad, Nizamabad, Varanasi, Firozabad, Patti, Muzaffarnagar, Saharanpur, Orai, Jhansi

skills
  • purchase management
  • purchase planning
  • purchase order
  • purchase transactions
Job Description
We are searching for a well-organized purchasing officer to join our growing team. As the purchasing officer, you will carry out all tasks allocated by the purchasing manager, which may include conducting research on potential vendors and suppliers, inspecting goods, and updating records. You should be able to negotiate pricing and transport costs. To be successful as a purchasing officer you should be able to multitask and evaluate products and vendors. Exceptional purchasing officers should be smooth negotiators with a keen eye for detail. Purchasing Officer Responsibilities: Conducting product research and sourcing new suppliers and vendors. Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals. Performing inventory inspections and reordering supplies and stock as necessary. Conducting market research to keep abreast of emerging trends and business opportunities. Inspecting stock and reporting any faulty items or inconsistencies immediately. Updating and maintaining records of all orders, payments, and received stock. Coordinating with the delivery team and following up on delays or orders that have been rescheduled. Attending product launches and networking with industry professionals. Establishing professional relationships with clients as well as vendors and suppliers. Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner.

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posted 2 months ago

Conseiller Commercial Automobile Vhicule Neuf

Volkswagen Group France Formation & RH Rseaux
experience3 to 7 Yrs
location
Warangal, Telangana
skills
  • prospection
  • vente de vhicules neufs
  • relation client
  • conseil client
  • dveloppement clientle
  • financementsprestations
  • satisfaction client
  • processus commerciaux
  • promotion dimage de marque
Job Description
Role Overview: As a Sales Representative at DBF, you will be responsible for activities related to the sales of new vehicles. Your role will involve welcoming and providing information to customers, prospecting and advising clients, developing the client portfolio, identifying customer needs, offering suitable vehicle models, promoting brand image, and ensuring customer satisfaction throughout the sales process. Key Responsibilities: - Welcome and provide information to customers - Prospect, inform, advise, and follow up with clients on models, delivery times, and prices - Develop the client portfolio - Identify customer needs and propose the most suitable models - Advise, retain, and satisfy clients to drive sales - Develop financing/sales-related services - Enhance customer satisfaction before, during, and after the purchase - Follow commercial processes and promote the brand image during events Qualifications Required: - Degree in commerce or related field - Proven experience as a salesperson for new vehicles - Strong commercial sense and service orientation - Ability to convince and satisfy customers - Proficiency in computer and office tools If you are dynamic, results-oriented, proactive, and willing to contribute to the growth of a rapidly expanding company, we encourage you to join us at DBF representing Audi and Volkswagen in the Grand Sud-Ouest region.,
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posted 3 weeks ago

Branch Manager

PLANET SOLUTIONS
experience4 to 7 Yrs
Salary9 - 16 LPA
location
Hyderabad
skills
  • bm
  • branch manager
  • branch head
Job Description
Job Description Function: Sales and Business  Sales / Business Development Retail Banking Asset and Liability Management (ALM) Investment Banking Banking Operations Personal Banking  Responsibilities: Focus on revenue generation, customer acquisition, customer retention & cost efficiency through set processes Enhancement of deposit pool from customers Establishing standards and delivery of service Sale of non-deposit products, MF, insurance products & fee income Achieving cross-selling targets progressively Branch administration Regulatory compliance  Requirements: Min Graduation Minimum 5-6 years of exposure in the Branch Banking domain At least 2-3 years of experience as a Branch Manager Must have had sales experience (liabilities products preferred) Leadership skills, Team handling experience is a must  
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posted 2 months ago
experience3 to 8 Yrs
Salary2.0 - 3.5 LPA
location
Hyderabad, Andhra Pradesh
skills
  • operations
  • branch handling
  • branch management
Job Description
Gritting from BIGS Pvt. Ltd.! As per your Profile, I have sent Job Details As below. pls check and revert back if you are interested for the same. Designation: Sales Delivery Manager ( SDM) Qualification: Any Graduate. Experience: 3+ Years in Bank   SDM is the Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, , security and safety in accordance with the Banks guidelines. If you are Interested for the same Please Share your Below Details: Current Company: Designation: Current CTC: Expected CTC: Notice period: Experience Summary: Qualification with % Current Location: Regards, Jinal Ankola BIGS Pvt Ltd. Hr12.thebigs@gmail.com  
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posted 1 month ago

Relationship Manager

FIRON CONSULTING
experience1 to 3 Yrs
Salary3.0 - 4.5 LPA
location
Hyderabad, Vishakhapatnam
skills
  • strong communication skills
  • analytical skills
  • problem solving
Job Description
Key Responsibilities: Develop and maintain long-term relationships with existing and new customers. Identify customer needs and provide suitable banking solutions (e.g., savings accounts, loans, credit cards, insurance, investments). Achieve assigned business targets for deposits, assets, and cross-selling Handle high-value clients and offer personalized banking services. Ensure excellent customer service and quick resolution of queries and complaints. Conduct regular client meetings and maintain detailed records of interactions. Coordinate with internal teams (credit, operations, etc.) to ensure smooth service delivery. Ensure compliance with all banking policies, regulations, and KYC norms. Generate leads through cold calls, referrals, and networking events.  
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posted 6 days ago
experience3 to 6 Yrs
Salary4.0 - 9 LPA
location
Telangana, Maharashtra+4

Maharashtra, Tamil Nadu, Andhra Pradesh, Delhi, Karnataka

skills
  • credit cards
  • customer satisfaction
  • mortgage loans
  • branch sales
  • mutual funds
  • banking sales
  • branch relation
  • branch relationship manager
  • insuarance
Job Description
Job Role- Branch Relationship Manager  As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help ourcustomers realise their dreams and ambitions across ~500 branches in the country. As a market leaderin the consumer banking business, DBS has a full spectrum of products and services, includingdeposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards andpersonal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBSclients having an AUM INR 1 million through need-based approach and ensure clientcoverage and product penetration through cross-sell and up-sell of DBS products and services. To manage && maintain the highest customer satisfaction and service levels through pro-activeclient engagement && relationship management, coordinating internally with DBS Service andDistribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly && annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation && execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.  Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an addedadvantage Contact Person- Adam Contact detail- 8778148373 Email- adam@livecjobs.com
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posted 6 days ago
experience3 to 7 Yrs
Salary4.0 - 7 LPA
location
Guntur, Hyderabad+8

Hyderabad, Bangalore, Chennai, Noida, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • new product development
  • product sourcing
  • psm
  • settlement
  • costing budgeting
  • price
Job Description
Assistant Manager PSM (Product Sourcing & Management) Job Code: ITC/AM-P/20251120/11552 Position: Assistant Manager PSM Experience: 3-7 years CTC: 9,00,000 annually Location: Open to All Cities Industry: Automobiles & Components / Farm Machinery Position Type: Full-time Status: Open About the Role We are seeking a highly driven and detail-oriented Assistant Manager PSM to support sourcing, costing, and new product development for farm implements within Mahindra Farm Machinery. This role plays a critical part in ensuring quality, cost competitiveness, supplier performance, and smooth product development cycles. The ideal candidate will have strong experience in supplier selection, NPD, costing, and cross-functional collaboration, with solid technical knowledge of fabricated, casted, forged, and machined components. Key Responsibilities Manage product sourcing and costing from external suppliers. Conduct product scouting, finalize specifications, and identify/select suppliers. Lead price settlements, quarterly cost reviews, and specification-based negotiations. Drive New Product Development (NPD) for full products and related parts. Ensure procurement deliverables related to quality, cost, and capacity. Plan and execute continuous improvement projects, including cost reduction and productivity enhancement. Lead and coordinate cross-functional team (CFT) meetings with Sales, Quality, Service, Product Management, and Testing. Conduct technical and commercial evaluations of potential suppliers. Manage commercial discussions and negotiations, and execute supplier legal agreements. Support suppliers in part development to meet QCD targets (Quality, Cost, Delivery). Collaborate on product testing and adhere to CMVR certification requirements. Maintain accurate data and processes using SAP and Excel. Communicate effectively with suppliers in Punjabi, Hindi, and English. Qualifications B.Tech in Mechanical, Automobile, Production, or related engineering discipline. 3--7 years of experience in sourcing, NPD, costing, or procurement. Strong knowledge of sheet metal fabrication, casting, forging, machining, and hardware categories. Experience in SAP, costing methodologies, supplier development, and project management. Strong negotiation, analytical, and communication skills. Fluency in Punjabi, Hindi, and English is mandatory. Why Join Us Opportunity to work with Indias leading farm machinery brand. High-impact role shaping product sourcing strategies and new product development. Collaborative, cross-functional work environment. Scope for innovation, cost optimization, and supplier excellence. How to Apply Send your updated resume with Job Code: ITC/AM-P/20251120/11552 mentioned in the subject line.
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posted 1 week ago
experience3 to 8 Yrs
location
Hyderabad, Bangalore+7

Bangalore, Noida, Chennai, Kolkata, Gurugram, Pune, Mumbai City, Delhi

skills
  • customer
  • handling
  • customer experience
  • management
  • sales management
  • complaint
  • team
Job Description
Job Description: Territory Sales Manager Painter Services We are seeking a dynamic Territory Sales Manager Painter Services to drive service-led business growth and ensure exceptional customer experience in the assigned territory. The role focuses on building a strong services portfolio, improving site conversions, and strengthening customer referrals. The Territory Sales Manager for Painter Services is responsible for managing the services portfolio to drive business growth and sales. This includes developing the business by increasing the number of booked sites and improving customer referrals. The role involves creating awareness of services through BTL activations, analyzing site metrics for improvement, and liaising with the ASM for sales initiatives. The manager must ensure exceptional consumer experiences through site evaluations and audits, track NPS scores, and adhere to SOPs. Additionally, the role includes managing customer complaints, maintaining asset inventories, training painters, and overseeing team recruitment and development. Key Responsibilities Business Growth: Increase booked sites, drive service adoption, and support revenue targets. Customer Experience: Conduct regular site evaluations/audits to ensure high-quality service delivery. Service Awareness: Execute BTL activations to promote Painter Services in the market. Performance Monitoring: Analyse site metrics and identify improvement opportunities for service efficiency. Stakeholder Collaboration: Work closely with the ASM to implement sales strategies and service initiatives. NPS & Feedback Tracking: Monitor painter and consumer NPS scores and drive corrective actions. Complaint Management: Manage customer complaints end-to-end and ensure timely, satisfactory closure. SOP Adherence: Ensure strict compliance with service guidelines and operational standards. Inventory Management: Maintain accurate records of assets, tools, and service kits used at sites. Painter Capability Building: Train painters on service processes, technical skills, and customer handling. Team Management: Oversee recruitment, onboarding, coaching, and development of the Painter Services team. Ideal Candidate Profile Strong sales & service management skills Excellent customer handling and problem-solving ability Experience in field operations, audits, and complaint management Effective team leadership and communication skills Ability to collaborate with cross-functional teams and drive outcomes Experience: 29 years Qualification: Bachelors Degree Location: Open to all cities
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posted 6 days ago
experience3 to 5 Yrs
location
Hyderabad
skills
  • channel
  • sales
  • supply chain management
  • channel partner handling
  • solar epc
Job Description
Job Description : Deputy Manager Role Overview The role is responsible for driving sustainable growth of the Solar Business in the Residential Solar and SME Rooftop segments. The candidate will lead business development activities, expand channel networks, and ensure seamless coordination with internal and external stakeholders. This position plays a key role in developing market strategies, managing sales processes, strengthening channel partnerships, and ensuring successful execution of rooftop solar projects. The role also includes representing the organization at relevant events to promote the brand and capture emerging business opportunities. Key Responsibilities Business Development & Market Expansion Identify, develop, and convert opportunities in the Residential Solar and SME Rooftop markets. Conduct market research to identify evolving business trends, customer expectations, and competitive landscapes. Develop strategic business plans for market penetration and revenue growth. Forecast market demand and contribute to annual business planning. Channel Partner Management Develop and expand the channel partner ecosystem across assigned regions. Identify, onboard, and train new channel partners to strengthen the go-to-market network. Monitor channel performance, provide necessary guidance, and ensure alignment with company objectives. Build strong relationships with partners to drive sales and ensure consistent service delivery. Sales Leadership & Customer Engagement Manage the complete sales cycle from lead generation to deal closure for rooftop solar solutions. Conduct customer meetings, site assessments, commercial negotiations, and proposal presentations. Ensure timely resolution of customer queries and maintain high customer satisfaction. Generate and track sales pipelines to achieve monthly and quarterly sales targets. Project Coordination & Delivery Support Coordinate with engineering, design, and project execution teams to ensure successful installation and commissioning of rooftop systems. Monitor progress and ensure adherence to timelines, quality standards, and compliance requirements. Support end-to-end project delivery, ensuring smooth handover to customers. Marketing, Branding & Industry Outreach Participate in industry conferences, exhibitions, and networking events to enhance brand visibility. Provide marketing teams with market insights and recommendations for promotional activities. Highlight success stories, case studies, and business achievements for brand building. Reporting & Strategy Alignment Maintain regular MIS reports on sales performance, channel updates, and market activities. Share actionable insights with senior leadership to support strategy refinement and business forecasting. Ensure compliance with company policies, safety guidelines, and quality standards. Required Skills & Competencies Strong understanding of rooftop solar solutions, regulatory norms, and market dynamics. Proven experience in business development, channel management, or solar rooftop sales. Excellent communication, negotiation, and stakeholder management skills. Ability to lead sales processes and coordinate with cross-functional teams. Strong analytical skills and ability to translate market insights into strategies. Self-driven, detail-oriented, and able to work in a fast-paced environment. BE required.
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posted 1 month ago
experience20 to 22 Yrs
location
Hyderabad, Telangana
skills
  • Digital Transformation
  • Opportunity Identification
  • Root Cause Analysis
  • Revenue Recognition
  • Solution Design
  • Agile Methodology
  • Interpersonal Communication
  • MS Office
  • Workspace
  • Time Management
  • Organizing
  • Data Scrubbing
  • Process Reengineering
  • RFPRFI Response
  • Black Belt Certification
  • Green Belt Certification
Job Description
As an Engagement Service Delivery Lead for Hi-Tech customers, your role involves partnering with client decision makers and stakeholders on multiple engagements. You will be managing diverse delivery teams globally and ensuring the overall health and growth of the account. Your responsibilities include: - Directing a team of senior Track Leads, Project Managers, and Delivery Leads on large-scale global projects - Managing day-to-day delivery and engaging with multiple support units for effective output - Evaluating trade-offs between project size, complexity, cost, urgency, risk, and stakeholder value - Managing critical path to project objectives delivery, assessing requirements, and resolving high priority project risks - Ensuring projects meet success parameters and ROI targets - Building collaborative relationships with stakeholders and identifying growth opportunities - Maximizing economic value and securing future competitive advantage - Synthesizing data into actionable insights and overseeing MBR, QBRs, and YBRs with stakeholders - Leading effective transition, pre-bid, and RFP experiences - Driving team transformation and seeking continuous improvement - Taking P&L responsibility and focusing on account growth - Working with GTM Management to identify successful strategies and opportunities for improvement Qualifications: - Graduation, MBA in Operations Required Skills: - Minimum 20 years of experience in the technology industry - Leadership experience managing multiple global delivery teams - Ability to work with geographically spread delivery teams - Experience in opportunity forecasting and digital transformation implementation - Proficiency in revenue recognition, solution design, and responding to RFP/ RFIs - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology - Strong interpersonal communication and influencing skills - Excellent analytical skills and proficiency in MS Office - Time management and organizing ability in a dynamic global environment Preferred Skills: - Experience in revenue recognition, solution design, and contract administration - Exposure to Digital tools, RPA, ERP, CRM, and Agile methodology Note: The company details were not included in the provided job description.,
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posted 2 months ago
experience12 to 16 Yrs
location
Hyderabad, Telangana
skills
  • Project Management
  • Business Operations
  • ITSM
  • Budget Management
  • Project Tracking
  • Risk Management
  • Change Management
  • Team Management
  • Customer Service
  • Postmortem Analysis
  • Stakeholder Communication
  • SLA Adherence
Job Description
As a Project Manager, your primary role will involve direct and managing business operations of all IT Service Management (ITSM) projects from initiation to closure. Your responsibilities will include: - Reviewing and advising on project budget proposals and providing necessary assistance to the account management team. - Tracking and monitoring all project milestones and deliverables, and reporting them to the client accordingly. - Identifying and managing project dependencies and critical paths. - Accepting and assessing status reports, change requests, and requirements documentation to ensure smooth project progression. - Conducting project postmortems and creating a recommendations report to identify successful and unsuccessful project elements. - Coaching, mentoring, motivating, and supervising project team leads, team members, and vendors to take positive action and accountability for their assigned work. - Reporting project status to C-level executives in a timely manner. - Adhering to SLAs and ensuring the service expectations of customers are being met. To qualify for this role, you should: - Be a MBA graduate with a minimum of 12+ years of experience handling project/business operations. - Be an excellent communicator with customer management skills and possess common sense. - Have experience in using CRM and ticketing systems. - Have expertise in using reporting tools such as MS Project, Word, Excel, Power Point, and Visio. - Possess excellent written and verbal communication skills in English. If there are any additional details about the company in the job description, please provide them separately.,
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posted 1 day ago

Product Delivery - Test Automation Manager

JPMC Candidate Experience page
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Automation Engineering
  • AWS
  • Software Development Life Cycle
  • Databases
  • Data Analytics
  • Organization Skills
  • Time Management
  • Coaching
  • Mentoring
  • User Experience Design
  • Solution Design
  • JIRA
  • Excel
  • PowerPoint
  • Process Mapping
  • Jenkins
  • Jira
  • Confluence
  • Data Visualization
  • ScrumMaster
  • Functional Testing Automation
  • Data Quality Testing
  • Customer Needs Analysis
  • Collaboration Skills
  • Figma
  • CICD Workflows
  • AWS CodePipeline
  • Agile Tools
  • Bachelors Degree
Job Description
If you're ready to lead with ownership and precision, and have a knack for turning vision into reality, unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence, and execution! The Home Lending Data Testing team provides centralized prioritization, planning, design, execution leadership, and support for large, complex, technology-dependent data programs across the Home Lending organization. As a key driver in the project delivery lifecycle, this team partners across CCB and the JPMC Enterprise to define strategies and approaches for testing Home Lending Data initiatives, as well as setting and stewarding sound UAT Management methodologies. **Key Responsibilities:** - Lead, mentor, and inspire a team of data automation engineers and leads across multiple domains and source systems, fostering a culture of innovation and excellence. - Design and develop high-volume, low-latency tools to support the testing of Home Lending applications. - Own and guide the modernization of our automation framework, including the migration of legacy/local scripts to AWS, and enabling cloud-based test execution and monitoring. - Build self-service automation insight reporting (in AWS or tools like Tableau) to provide visibility and business impact. - Ensure seamless code integration into Home Lending Tech's CI/CD build and deploy pipelines. - Define and document automation-focused test strategies for products and applications. - Drive continuous improvement by exploring innovative solutions for design review and implementation. - Implement ideas from concept through to execution, including root cause analysis. - Manage timelines, dependencies, and resources while liaising with stakeholders and functional partners. - Conduct market research and competitive analysis to identify opportunities for differentiation and innovation. - Build and implement architectural designs that enhance testing processes. **Qualifications Required:** - Proven experience leading automation engineering teams and experience migrating automation scripts to cloud platforms. - Advanced expertise in designing and deploying scalable systems on AWS (AWS Cloud Practitioner Certification required). - Certified ScrumMaster (CSM) or equivalent Agile certification, demonstrating understanding of Agile methodologies. - Strong understanding of the Software Development Life Cycle, contributing to all phases. - Strong hands-on experience with databases (Oracle, MySQL, SQL Server) and proficiency in writing queries. - Strong hands-on experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and test automation frameworks (Selenium, PyTest, Java, Python, PySpark, etc.). - Strong experience with data quality testing and working across multiple systems of record (Encompass, MFTS, Federated, etc.). - Deep understanding of customer needs and pain points, using insights to guide product development and prioritize high-value features. - Proficiency in data analytics to inform product decisions and improve user experience and business outcomes. - Strong collaboration skills with engineering, design, and business teams, effectively communicating product goals and progress to stakeholders. - Excellent organization and time management capabilities. Ability to coach and mentor team members with a mindset of curiosity, ownership, and accountability.,
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posted 2 weeks ago
experience15 to 19 Yrs
location
Hyderabad, All India
skills
  • US accounting
  • People management
  • Client relationship management
  • Strategic thinking
  • Leadership
  • Communication
  • Time management
  • Accounting software SAP
  • QBO
  • Sage
  • Zoho
  • Netsuite
  • Revenue growth strategies
  • Problemsolving
  • Organizational skills
  • Entrepreneurial mindset
Job Description
Role Overview: You will be working as an accounting professional at alliantgroup in Hyderabad. Your main responsibilities will include developing and implementing strategies to enhance client experience, leading and managing a team of client accounting service professionals, analyzing data to identify opportunities for improvement, identifying upselling and cross-selling opportunities, leading client presentations and negotiations, driving revenue growth through effective account management, and coordinating with the ISMS core team to support ISMS activities and implementation strategies at the company. Key Responsibilities: - Develop and implement strategies to enhance client experience - Lead and manage a team of client accounting service professionals - Analyze data and trends to identify improvement opportunities - Identify and capitalize on upselling and cross-selling opportunities - Lead client presentations and negotiations - Drive revenue growth through effective account management and expansion strategies - Coordinate with ISMS core team for ISMS activities and implementation strategies Qualifications Required: - 15+ years of experience in US accounting with knowledge of US GAAP - Hands-on experience in accounting software like SAP, QBO, Sage, Zoho, Netsuite etc. - Proven track record of managing client relationships and meeting revenue targets - Experience working in a fast-paced environment - Ability to effectively manage complexity, multiple stakeholders, timelines, and projects - Ability to manage large, complex accounts and deliver revenue growth - Strategic thinking and problem-solving skills - Strong leadership, communication, organizational, and time management skills - Entrepreneurial mindset Note: No additional details of the company were mentioned in the job description. Role Overview: You will be working as an accounting professional at alliantgroup in Hyderabad. Your main responsibilities will include developing and implementing strategies to enhance client experience, leading and managing a team of client accounting service professionals, analyzing data to identify opportunities for improvement, identifying upselling and cross-selling opportunities, leading client presentations and negotiations, driving revenue growth through effective account management, and coordinating with the ISMS core team to support ISMS activities and implementation strategies at the company. Key Responsibilities: - Develop and implement strategies to enhance client experience - Lead and manage a team of client accounting service professionals - Analyze data and trends to identify improvement opportunities - Identify and capitalize on upselling and cross-selling opportunities - Lead client presentations and negotiations - Drive revenue growth through effective account management and expansion strategies - Coordinate with ISMS core team for ISMS activities and implementation strategies Qualifications Required: - 15+ years of experience in US accounting with knowledge of US GAAP - Hands-on experience in accounting software like SAP, QBO, Sage, Zoho, Netsuite etc. - Proven track record of managing client relationships and meeting revenue targets - Experience working in a fast-paced environment - Ability to effectively manage complexity, multiple stakeholders, timelines, and projects - Ability to manage large, complex accounts and deliver revenue growth - Strategic thinking and problem-solving skills - Strong leadership, communication, organizational, and time management skills - Entrepreneurial mindset Note: No additional details of the company were mentioned in the job description.
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posted 2 months ago
experience8 to 12 Yrs
location
Telangana
skills
  • HR operations
  • Shared services
  • Stakeholder management
  • Global HR systems
  • Service delivery tools
  • Crosscultural communication
Job Description
As the Head of P&O Service Delivery for Large Markets in Sandoz International Region, you play a crucial role in overseeing efficient, compliant, and customer-centric P&O service operations across 27 countries with a combined headcount of up to > 7,500 employees. Your primary responsibility is to ensure delivery excellence in core P&O services while adapting global frameworks to local market needs. You will also act as the P&O Service Delivery liaison for Region International, partnering closely with P&O BPs, COEs, vendors, and business leaders to drive continuous improvement, scalability, and employee satisfaction. Additionally, you will own relationships with senior stakeholders, represent the value stream head in relevant forums, and optimize operations/team to deliver outcomes within the given FTE budget. Your Key Responsibilities: - **P&O Service Delivery**: Lead and manage end-to-end P&O service delivery (Hire to Retire), Benefit Operations, Time and Absence, and support Year-end activities across countries. Ensure consistent execution of employee lifecycle transactions in alignment with global processes. Drive adherence to service level agreements, KPIs, and compliance standards. Act as an escalation point for complex cases or service disruptions, ensuring timely resolution and stakeholder satisfaction. - **Market & Stakeholder Engagement**: Build strong relationships with in-country P&O business leaders and COEs to understand local priorities and translate them into service delivery actions. Balance standardization with local flexibility by tailoring solutions within the global governance framework. - **People, Vendor, and Performance Management**: Manage a geographically dispersed team (internal and/or outsourced) ensuring capability, performance, and engagement. Ensure the execution of Internal Controls as per Sandoz P&O Internal Practice note. - **Continuous Improvement & Transformation**: Identify process inefficiencies or pain points and lead improvement initiatives to enhance service quality, reduce manual efforts, and elevate the employee experience. Support global or regional P&O transformation programs, contributing insights from small and cluster market operations. Promote self-service adoption, automation, and digital tools suitable for smaller-scale markets. Essential Requirements: - Bachelor's degree in HR, Business Administration, or related field; Masters preferred. - 8+ years of experience in HR operations or shared services, with exposure to multiple countries or regions. - Proven ability to manage HR services in low to mid-volume markets with varying degrees of complexity. - Strong knowledge of global HR systems and service delivery tools. - Experience working with and managing third-party service providers. - Excellent interpersonal, stakeholder management, and cross-cultural communication skills. - Process-minded with a strong orientation toward operational excellence and continuous improvement. As a global leader in the production of Generic and Biosimilar medicines, Sandoz provided more than 900 million patient treatments across 100+ countries in 2024. With a commitment to building an outstanding, inclusive work environment and diverse teams, Sandoz offers an open, collaborative culture where personal growth is supported and diversity is welcomed. Join Sandoz and be a part of shaping the future of healthcare!,
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posted 2 months ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • HRIS
  • SAP
  • PS
  • Microsoft Office
  • Time Attendance processes
  • Kronos
  • Atoss
  • WD systems
  • Advanced Excel skills
Job Description
Role Overview: As a Time Services Manager at Novartis, your main responsibility will be to implement and manage the Time service strategy, operational activities, and develop P&O processes aligned with global P&O strategy for a dedicated client group in India & Asia Pacific region. You will be directly responsible for service delivery, management oversight, control, governance, and accountability for day-to-day business operations. Your role will also involve acting as a subject matter expert in Time & Attendance processes, providing expertise advice, training, and knowledge management to the Time Services associates. Key Responsibilities: - Ensure the operational conversion of P&O Services and strategic goals within the client group, coordinating and supporting processes and standards for all P&O Services aspects in close cooperation with Practice Networks and IT. - Manage the delivery of services and processes to customers/users, conduct assessments to identify areas of improvement, and define solutions that deliver business value. - Contract and set expectations with relevant stakeholders on services provided, define roles and responsibilities clearly, and support cost and efficiency analyses for productivity objectives. - Provide coaching on P&O processes, support budget planning discussions, SLA processes, and supervise the performance and talent development of a small team. - Participate in or lead P&O Services projects, assure operational standardization, continuous improvement, and support transformation initiatives. - Ensure compliance with all global and local policies, procedures, legislation, and Data Privacy and Protection, while maximizing the effectiveness of tools and supporting processes for continuous improvement. Qualifications Required: - Experience leading different teams in virtual and in-person environments. - Experience with transformation initiatives and transition projects preferred. - Knowledge of HRIS/SAP/PS/Kronos/Atoss/WD systems is an advantage, along with proficiency in Microsoft Office and advanced Excel skills. - Ability to maintain confidentiality, attention to detail, analytical skills, math, and reporting skills are essential. - Multiple country HR regulations knowledge is preferred, along with comfort working in a complex and rapidly changing work environment.,
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posted 6 days ago

Product Delivery Manager

Alumni Career Site
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Program Management
  • Project Management
  • Operating Models
  • Jira
  • Scrum
  • Kanban
  • Excel
  • PowerPoint
  • Confluence
  • SharePoint
  • Software Development Lifecycle
  • Agile Frameworks
  • Lean Methodologies
  • Technical Dependencies
  • Figma
Job Description
If you thrive on creating structure in dynamic environments, unleash your expertise in program management by orchestrating seamless collaboration, streamlining communication across teams, and delivering executive-level updates that keep stakeholders informed and engaged. Your proactive approach to resolving blockers and commitment to high-quality results will shape transformative solutions and set new standards for excellence in home lending. As a Product Delivery Manager in Home Application & Fulfillment, you will be responsible for leading an experienced program manager with a proven track record in delivering complex distributed software systems. Join us in redefining the future of Home Lending! **Key Responsibilities:** - Analyze the program landscape and craft a lean, compelling structure that aligns cross-functional stakeholders to shared goals, drives clarity and flawless execution. - Establish an efficient status reporting framework, proactively manage dependencies, and clearly communicate progress, risks, and key achievements to senior leadership and stakeholders. - Anticipate challenges, remove obstacles, and implement solutions to keep programs on track and drive continuous progress. - Promote lean and efficient program management methodologies, documentation standards, and operational excellence to elevate team performance and outcomes. - Analyze program metrics, feedback, and results to identify improvement opportunities, while maintaining Jira hygiene and ensuring a healthy, well-prioritized backlog. - Build deep subject matter knowledge in both the product and line of business to serve as a strategic thought partner to product and technology teams. **Qualification Required:** - 5+ years of Program Management experience with a proven track record in leading large-scale, complex, distributed software programs within fast-paced environments. - Demonstrated expertise in building efficient operating models, streamlining processes, and driving continuous improvement across programs. - Strong skills in drafting and delivering lean status updates, storytelling with simplicity and clarity at different levels of the organization. - Solid understanding of software development lifecycle, system architecture, and technical dependencies to facilitate informed decision-making and effective collaboration. - Experience in working within agile frameworks, such as Scrum or Kanban, to influence backlog hygiene, plan sprints, and ensure timely delivery of high-quality product increments. - Proficiency in project management tools (e.g., Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools) and collaboration platforms (e.g., Confluence, SharePoint). - Ability to proactively identify root causes, remove obstacles, and implement creative solutions that align with business and customer needs. - Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience. If you have an advanced degree (e.g., MBA, PMP) or previous experience in financial services, it would be strongly preferred.,
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posted 2 weeks ago
experience10 to 14 Yrs
location
Hyderabad, All India
skills
  • Service Delivery Management
  • Leadership
  • Client Relationship Management
  • IT Service Management
  • Business Strategy
  • IT Services
  • Data Analysis
  • Project Management
  • Client Satisfaction
  • Risk Management
  • Innovation
  • Communication Skills
  • Problem Solving
  • Stakeholder Management
Job Description
As the Director of Service Delivery at NTT DATA, your role is crucial in providing leadership, guidance, and support to a team of regional/country Service Delivery Managers or Specialists. You will be responsible for setting the strategy and direction for the team, ensuring they have the necessary tools and resources for successful day-to-day operations. Depending on regional requirements, you may also directly work with clients as a Service Delivery Specialist. Key Responsibilities: - Build and maintain strong relationships with key strategic clients, understanding their business needs and expectations. - Provide strategic leadership and direction to service delivery management teams. - Ensure consistency in service delivery quality, standards, and performance within client agreements. - Maintain high client satisfaction by meeting or exceeding client expectations and addressing concerns promptly. - Develop and execute a service delivery strategy aligned with the organization's business objectives. - Contribute to defining service levels, standards, and performance metrics across strategic client accounts. - Optimize service delivery processes and workflows for operational efficiency and identify automation opportunities. - Manage resource allocation to meet client demands and service level commitments. - Monitor key performance indicators (KPIs) and implement performance improvement initiatives. - Foster a culture of continuous improvement, innovation, and best practices adoption within the team. - Identify, assess, and mitigate risks related to service delivery, including security, compliance, and operational risks. - Collaborate with cross-functional teams to identify upselling opportunities and expand services to existing clients. - Ensure service delivery operations adhere to industry standards, regulatory requirements, and best practices in IT service management. To excel in this role, you need to have: - Strategic mindset with the ability to coach and lead a service delivery team. - Strong relationship-building skills with internal stakeholders and external clients. - Proficiency in business impact analysis, continuous process improvement, data analysis, and presentation. - Excellent written and verbal communication skills. - Problem-solving skills, initiative, and drive for innovation. - Ability to work well under pressure and prioritize effectively. - Client service orientation, assertiveness, persuasion, and influence abilities. - Passion, self-drive, and commitment to success. - Ability to interact with senior management, executives, and major clients. - Ability to reconcile multiple stakeholder views to drive business results. Qualifications and Certifications: - Relevant bachelor's degree in Information Technology, Business Administration, or related field. - ITIL Certification (Foundation or higher-level). - Project Management Professional (PMP) certification (desirable). - Client Relationship Management certification (desirable). Required Experience: - Demonstrated experience in leading, directing, and managing service delivery units in a large ICT organization. - Experience in delivering business strategy through IT services and managing senior/executive level client relationships. About NTT DATA: NTT DATA is a global business and technology services leader committed to accelerating client success and positively impacting society through responsible innovation. With expertise in AI, digital infrastructure, cloud, security, and more, we help organizations move confidently into the digital future. As a Global Top Employer, we operate in over 50 countries and offer access to innovation centers and a network of partners. NTT DATA is part of NTT Group, investing in R&D to drive innovation. Equal Opportunity Employer. As the Director of Service Delivery at NTT DATA, your role is crucial in providing leadership, guidance, and support to a team of regional/country Service Delivery Managers or Specialists. You will be responsible for setting the strategy and direction for the team, ensuring they have the necessary tools and resources for successful day-to-day operations. Depending on regional requirements, you may also directly work with clients as a Service Delivery Specialist. Key Responsibilities: - Build and maintain strong relationships with key strategic clients, understanding their business needs and expectations. - Provide strategic leadership and direction to service delivery management teams. - Ensure consistency in service delivery quality, standards, and performance within client agreements. - Maintain high client satisfaction by meeting or exceeding client expectations and addressing concerns promptly. - Develop and execute a service delivery strategy aligned with the organization's business objectives. - Contribute to defining service levels, standards, and performance metrics across strategic client accounts. - Optimize service delivery processes and workflows for operational e
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posted 2 months ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Agile Scrum
  • Jira
  • Service Management
  • Project Management
  • Collaboration
  • Stakeholder Management
  • ServiceNow Human Resource Service Delivery HRSD
  • ServiceNow HRSD Implementation Specialist Certification
  • Organizational Skills
  • Issue
  • Risk Management
Job Description
Role Overview: As the ServiceNow HRSD Product Owner at our company, you will be responsible for owning the development of business cases for ServiceNow HRSD enhancements. Your role will involve being the Product Owner for all enhancements, break-fix, and maintenance within the HRSD platform. Your duties will include eliciting and analyzing requests identified by ServiceNow HRSD stakeholders and converting them into functional system requirements. You will communicate ServiceNow HRSD functional requirements by preparing the appropriate artifacts. Additionally, you will build, configure, and deploy ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures. You will be required to communicate and partner with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers. Your involvement will also extend to assisting in the creation of ServiceNow HRSD test cases and providing support during test phases of the project lifecycle. Furthermore, you will participate in change or architecture review boards in reviewing proposed ServiceNow HRSD changes or solutions. Your presence will be essential at ServiceNow HRSD meetings of cross-functional collaborators and service provider groups to ensure effective communication and collaboration. Lastly, you will support the overall ServiceNow HRSD Service management and governance. Qualifications Required: - Minimum 5 years of experience in ServiceNow with hands-on experience working with HRSD - Masters degree OR Bachelors degree and 5 years of HR IS experience Key Skills: - Previous ServiceNow Human Resource Service Delivery (HRSD) experience - ServiceNow HRSD Implementation Specialist Certification - Prior experience working in a highly agile (Scrum) environment - Familiarity with Jira and Service Management - Strong project management and organizational skills, including effective delegation techniques, strong issue and risk management experience, and strong intra-team coordination skills - Experience working cross-functionally and building collaborative working relationships; interfacing effectively with stakeholders, operations, and management to resolve issues - Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities - Previous experience working in a highly collaborative and culturally diverse environment - Understanding of the service requirements, data definition, data alignment efforts, and business outcomes to be achieved,
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posted 3 weeks ago
experience5 to 9 Yrs
location
Hyderabad, All India
skills
  • Java
  • Python
  • R
  • MySQL
  • Oracle
  • MongoDB
  • AWS
  • GCP
  • Azure
  • ITIL
  • PMP
  • PowerBI
  • Princ2
Job Description
As a Data Eng, Mgmt. & Governance Manager at S&C Global Network, you will play a crucial role in managing various AI/ML implementations on key cloud environments. Your responsibilities will include executing projects to improve business performance, ensuring timely delivery of services, and maintaining strong relationships with clients. You will have the opportunity to work on high-visibility projects with global clients, collaborate with industry experts, and develop your skills through personalized training modules. Additionally, you will contribute to driving innovation, automation initiatives, and continuous service improvement strategies to enhance the value delivered to clients. **Roles & Responsibilities:** - Provide specialist support to Programs and execute project tasks as per SLAs and quality standards. - Coordinate project resources, maintain documentation, and schedules, and update project status reports. - Conduct regular project status meetings with stakeholders and manage any open issues. - Act as the first level escalation point for clients and lead the offshore support team. - Contribute to sales processes and business development of AI Managed Services. - Drive automation initiatives to improve service delivery quality and reduce operational costs. - Mediate with business and clients' IT teams to ensure successful implementation of systems. - Drive knowledge management for client account services and identify improvement opportunities. **Professional & Technical Skills:** - 5+ years of experience in a similar role. - Proficiency in coding languages like Java, Python, or R. - Experience with database tools such as MySQL, Oracle, or MongoDB. - Proficiency in AWS, GCP, or Azure Cloud Services. - Experience in managing Data and AI Projects. - Exposure to GenAI Applications and Agentic Implementations. - Sound understanding and experience in implementing ITIL processes. - Certification in PMP, Prince2, or ITIL preferred. - Strong problem-solving skills and ability to deliver client satisfaction. - Experience in UI/PowerBI support is an added advantage. The ideal candidate should possess a strong educational background in computer science or a related field and have a proven track record in delivering impactful solutions in the Data and AI space. This position is based at the Pune/Hyderabad offices of S&C Global Network. Experience: Minimum 12+ years of experience required Educational Qualification: Bachelors or masters degree in any engineering stream or MCA. As a Data Eng, Mgmt. & Governance Manager at S&C Global Network, you will play a crucial role in managing various AI/ML implementations on key cloud environments. Your responsibilities will include executing projects to improve business performance, ensuring timely delivery of services, and maintaining strong relationships with clients. You will have the opportunity to work on high-visibility projects with global clients, collaborate with industry experts, and develop your skills through personalized training modules. Additionally, you will contribute to driving innovation, automation initiatives, and continuous service improvement strategies to enhance the value delivered to clients. **Roles & Responsibilities:** - Provide specialist support to Programs and execute project tasks as per SLAs and quality standards. - Coordinate project resources, maintain documentation, and schedules, and update project status reports. - Conduct regular project status meetings with stakeholders and manage any open issues. - Act as the first level escalation point for clients and lead the offshore support team. - Contribute to sales processes and business development of AI Managed Services. - Drive automation initiatives to improve service delivery quality and reduce operational costs. - Mediate with business and clients' IT teams to ensure successful implementation of systems. - Drive knowledge management for client account services and identify improvement opportunities. **Professional & Technical Skills:** - 5+ years of experience in a similar role. - Proficiency in coding languages like Java, Python, or R. - Experience with database tools such as MySQL, Oracle, or MongoDB. - Proficiency in AWS, GCP, or Azure Cloud Services. - Experience in managing Data and AI Projects. - Exposure to GenAI Applications and Agentic Implementations. - Sound understanding and experience in implementing ITIL processes. - Certification in PMP, Prince2, or ITIL preferred. - Strong problem-solving skills and ability to deliver client satisfaction. - Experience in UI/PowerBI support is an added advantage. The ideal candidate should possess a strong educational background in computer science or a related field and have a proven track record in delivering impactful solutions in the Data and AI space. This position is based at the Pune/Hyderabad offices of S&C Global Network. Experience: Minimum 12+ years of experience required Educational Qualification: Bachelors or mas
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posted 2 weeks ago

Delivery Manager

The Hackett Group
experience12 to 16 Yrs
location
Hyderabad, Telangana
skills
  • SAP Project Management
  • Agile methodology
  • Project management
  • SAP WM
  • SD
  • PPQM
  • Microsoft Office
  • Implementation RollOut projects
  • Consulting Services
  • Rise with SAP core components
  • SAP Cloud ALM
  • Public Cloud MultiTenant implementation
  • S4HANA Greenfield Migration projects
  • S4HANA Implementation
  • SAP FI LEMM
Job Description
As a Delivery Manager, you will be responsible for leading a project team's overall performance, scope, cost, and deliverables. Your main focus will be to ensure timely delivery of the project, maintain efficient status reports, and drive the project in the right direction with clear metrics and performance management. **Key Responsibilities:** - Understand the values and vision of the organization and align all activities accordingly. - Protect the Intellectual Property and adhere to all policies and procedures. - Work with other line functions to collect or provide relevant data. - Lead both your team and client team members towards achieving project goals. - Deliver solutions to clients using appropriate business measurements and terms. - Provide technical and functional guidance to the team. - Review team performance, identify areas of improvement, and implement improvement plans. - Ensure efficient resource utilization and forecast the need for additional resources. - Adhere to SLAs and maintain proper communication with customers/clients. - Monitor and report project/program status effectively. **Qualifications Required:** - Excellent written and verbal communication, analytical, and critical-thinking skills. - Must be dynamic, flexible, and possess perseverance skills. - 12+ years of experience in SAP Project Management, including Implementation & Roll-Out projects, Consulting Services, and Agile methodology. - Well-versed with Rise with SAP core components and SAP Cloud ALM. - Experience in Public Cloud (Multi-Tenant) implementation and/or Project management. - Managed at least 4-5 end-to-end full cycle implementations of S/4HANA Greenfield/Migration projects. - Experience in managing projects with Indian clients. - Strong understanding of business objectives and organization structure. - Strong work ethics, trustworthiness, and self-confidence. - Highly collaborative and team-oriented with a commitment to excellence. - Proficient in Microsoft Office (Advanced) and ability to learn new technologies. - Good problem-solving approach and stakeholder management skills. **Additional Company Details (if present):** - Experience in driving process efficiencies for both internal and external stakeholders. - Experience in account P&L management. - Experience in any of the functional modules - SAP FI/LE-MM, SAP WM, SD, PP-QM, etc. - Ability to understand business challenges perfectly and translate them into requirements/solutions. - Ability to work under pressure to achieve multiple daily deadlines for client deliverables with a mature approach. - Negotiation and persuasion skills required to work with partners and implement changes.,
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