user-analysis-jobs-in-erode, Erode

2 User Analysis Jobs nearby Erode

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posted 2 months ago

ArcGIS Administrator

Carifer Technologies
experience2 to 6 Yrs
location
Erode, Tamil Nadu
skills
  • Installation
  • Configuration
  • Maintenance
  • Database Management
  • Technical Support
  • Training
  • Documentation
  • Scripting Languages
  • Troubleshooting
  • Communication
  • ARC GIS Administration
  • Spatial Data Analysis
  • Spatial Analysis Workflows
  • Geoprocessing Tools
  • Backup
  • Disaster Recovery Procedures
  • Relational Database Management Systems
  • Web Mapping Technologies
  • ProblemSolving
Job Description
As an ARC GIS Administrator, you will be responsible for managing, administering, and optimizing the ARC GIS infrastructure to ensure stability, performance, and security. Your key responsibilities will include: - Installation, configuration, and maintenance of ARC GIS software and related applications. - Designing, implementing, and managing ARC GIS databases to support spatial data analysis and mapping. - Monitoring and optimizing ARC GIS server performance for maximum efficiency and reliability. - Implementing security measures to protect sensitive spatial data and ensure compliance with industry standards. - Troubleshooting and resolving technical issues related to ARC GIS software, databases, and server infrastructure. - Collaborating with cross-functional teams to develop and implement spatial analysis workflows and geoprocessing tools. - Providing technical support and training to end-users on ARC GIS software and applications. - Conducting regular backups and disaster recovery procedures to safeguard critical spatial data. - Keeping up-to-date with the latest ARC GIS technologies and best practices to continuously improve the GIS infrastructure. Qualifications required for this role include: - Bachelor's degree in Geographic Information Systems (GIS), Computer Science, or a related field. Advanced degree preferred. - Minimum of 2 years of experience working as an ARC GIS Administrator or in a similar role. - Proficiency in installing, configuring, and administering ARC GIS Server, ARC GIS Desktop, and ARC GIS Online. - Strong understanding of relational database management systems (RDBMS) such as Oracle, SQL Server, or PostgreSQL. - Experience with scripting languages such as Python for automation and customization of ARC GIS workflows. - Knowledge of web mapping technologies including HTML, JavaScript, and REST APIs. - Excellent troubleshooting and problem-solving skills with a keen attention to detail. - Ability to work independently and collaboratively in a fast-paced environment. - Strong communication skills with the ability to effectively interact with technical and non-technical stakeholders. - Certification in ARC GIS Administration or related areas is a plus. You will play a crucial role in ensuring the efficient functioning of the ARC GIS environment and contributing to the spatial data analysis and mapping processes.,
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posted 1 month ago
experience2 to 6 Yrs
location
Erode, Tamil Nadu
skills
  • Social Media Management
  • Digital Marketing
  • SEO
  • Content Marketing
  • Web Analytics
  • Online Advertising
  • Project Management
  • Market Research
  • Competitor Analysis
Job Description
As a Social Media Handler, you will play a crucial role in establishing a strong digital presence and connecting with consumers. Your responsibilities will include: - Assisting in developing strategies to create a lasting digital connection with consumers - Planning and monitoring the company's presence on various social media platforms such as Instagram, Twitter, Facebook, and YouTube - Launching optimized online advertisements through platforms like Google AdWords and Facebook to enhance company and brand awareness - Ensuring project details are well-documented and communicated clearly to the team - Actively participating in SEO efforts including keyword and image optimization - Creating and distributing online newsletters, promotional emails, and updating the website - Providing creative ideas for content marketing and working with designers to enhance user experience - Monitoring the performance of digital marketing campaigns using tools like Google Analytics and WebTrends - Staying informed about online marketing trends and updating strategies accordingly - Maintaining relationships with media agencies and vendors - Collaborating with the team to develop the overall digital marketing strategy - Implementing digital marketing activities across various channels such as SEO, SEM, Social Media, Email, Mobile, and Display - Managing the company's owned media including websites, mobile apps, and email/CRM software - Creating engaging digital content for different platforms - Setting up conversion tracking and analyzing digital marketing analytics reports - Conducting research on market trends, audience preferences, and competitors to drive engagement and conversions - Keeping up-to-date with digital tools, platforms, and technologies, and sharing insights with the team If any additional details about the company are present in the job description, they are omitted in this summary. This is a full-time position with benefits including cell phone reimbursement, health insurance, a yearly bonus, and a morning shift schedule. The work location is in person. If you are interested in this opportunity, please contact HR at +91 91592 66607.,
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posted 2 months ago

Lead Business Analyst - US Healthcare

OMEGA HEALTHCARE MANAGEMENT SERVICES PRIVATE LIMITED
experience8 to 12 Yrs
Salary10 - 22 LPA
location
Chennai, Bangalore+1

Bangalore, Hyderabad

skills
  • user stories
  • revenue cycle management
  • us healthcare
Job Description
Job Description Job Title: Lead - Business Analyst US Healthcare (RCM AR & Workflow Tools) Location: Bangalore, Chennai or Hyderabad Experience: 8 to 12 years  Job Summary: We are looking for a highly analytical and result-oriented Lead Business Analyst with deep expertise in US Healthcare Revenue Cycle Management (RCM) especially Accounts Receivable (AR). The ideal candidate will play a pivotal role in driving requirement analysis, workflow optimization, sprint planning, and stakeholder engagement. Experience with workflow tools and agile ceremonies is essential. Key Responsibilities: Analyze and document end-to-end AR workflows and identify improvement opportunities Gather, validate, and translate business requirements into clear, actionable user stories and functional specs Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives Collaborate closely with Operations team to align business goals with delivery timelines Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking Create reports, dashboards, and KPIs to support product process usage monitoring Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly Ensure compliance with HIPAA and all relevant data protection standards Required Skills & Experience: 48 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections) Proven track record with workflow automation tools Strong Agile experience, including sprint planning, backlog management, and delivery tracking Experience coordinating with PMG and supporting UAT lifecycle Exceptional communication and stakeholder management skills Highly analytical, outcome-focused, and capable of translating business challenges into solutions Preferred Qualifications: Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner  
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posted 2 weeks ago
experience3 to 7 Yrs
location
Chennai, All India
skills
  • SAP BW
  • SAP Applications
  • IT Service Management
  • ETL
  • Database management
  • SQL
  • Data modeling
  • Data extraction
  • Data transformation
  • Data loading
  • Application development
  • Deployment
  • Automation
  • Innovation
  • Documentation
  • Configuration
  • Test scripts
  • Defect analysis
  • Business acumen
  • Emerging technologies
  • ITIL methodologies
  • Data warehouse
  • Query design
  • Endtoend Testing
  • UAT support
  • Defect fix
  • Postproduction support
  • Crossfunctional communication
  • Offshoreonsite model
  • User guides
  • Defect resolution
  • Marketleading
  • Multidisciplinary team
  • Data practices
  • Commercial experience
  • Industry trends
  • SAP best practices
Job Description
Role Overview: As an SAP BW Senior Consultant at EY, you will have the opportunity to play a key role in providing functional support for SAP BW across various regions for global clients. Your collaboration with cross-functional teams will be essential to address issues, implement enhancements, and optimize designs to meet business requirements. This role offers a fantastic opportunity to be part of a leading firm and work with a high-quality team to support clients, ensuring the stability of global 500 companies through best-in-class solutions, automation, and innovation. Key Responsibilities: - Provide day-to-day Application Management support for SAP Applications across IT Service Management, including service requests, incident management, enhancement requests, change management, and problem management as Level 2 or 3 Application Management Specialist - Collaborate with internal and external stakeholders to gather requirements, assess business needs, and provide advice on SAP BW solutions and designs - Develop and maintain documentation, including configuration, user guides, and test scripts - Work closely with customers and teams to ensure issues and requests are followed up and addressed timely - Handle change requests with a clear understanding of new business requirements - Perform defect resolution and defect analysis related to BW - Keep abreast of industry trends, emerging technologies, and SAP best practices to drive operational efficiency through automation and innovation - Participate in on-call rotation and provide off-hours support as needed to ensure the availability and reliability of critical SAP systems - Available to work shift hours depending on the client's requirements Qualifications Required: - Bachelor's degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences - 3-5 years of experience in one or more areas within SAP BW, preferably with Global clients - Experience in providing support for SAP BW module incidents to ensure minimal disruption to operations - Proficiency in delivering application development or enhancement work, including requirement gathering, creation of specification documents, development or configuration, testing, defect fixing, deployment, and post-production support - Familiarity with ITIL methodologies for application management services - Ability to understand business needs and deliver solutions to simplify processes and make them more efficient - Strong cross-functional communication skills with experience in an offshore/onsite model - Ability to work with minimal guidance or supervision in a time-critical environment - Flexibility in managing work hours due to the volatile nature of Application Management work, including the ability to do shifts and be on call for critical business requirements Additional Company Details (if present): At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. EY is dedicated to helping clients from startups to Fortune 500 companies, and the work done with them is as varied as they are. You will have opportunities to work with inspiring and meaningful projects, receive support, coaching, and feedback from engaging colleagues, develop new skills, progress your career, and enjoy freedom and flexibility in handling your role. EY aims to build a better working world by creating long-term value for clients, people, and society, and building trust in the capital markets through diverse teams in over 150 countries providing trust through assurance and helping clients grow, transform, and operate. Role Overview: As an SAP BW Senior Consultant at EY, you will have the opportunity to play a key role in providing functional support for SAP BW across various regions for global clients. Your collaboration with cross-functional teams will be essential to address issues, implement enhancements, and optimize designs to meet business requirements. This role offers a fantastic opportunity to be part of a leading firm and work with a high-quality team to support clients, ensuring the stability of global 500 companies through best-in-class solutions, automation, and innovation. Key Responsibilities: - Provide day-to-day Application Management support for SAP Applications across IT Service Management, including service requests, incident management, enhancement requests, change management, and problem management as Level 2 or 3 Application Management Specialist - Collaborate with internal and external stakeholders to gather requirements, assess business needs, and provide advice on SAP BW solutions and designs - Develop and maintain documentation, including configuration, user guides, and test scripts - Work closely with customers and teams to ensure issues and requests are followed up and addressed timely - Handle change requests with a clear understanding of new business re
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posted 1 month ago
experience9 to 13 Yrs
location
Chennai, Tamil Nadu
skills
  • ServiceNow
  • ITSM
  • Business Analysis
  • User Acceptance Testing
  • Automation
  • Process Optimization
  • ITOM
  • AgileScrum methodologies
  • ITIL standards
  • Test Strategies
Job Description
As a candidate considering a career at Capgemini, you will have the opportunity to shape your career path, receive support and inspiration from a collaborative global community, and contribute to unlocking the value of technology for leading organizations and building a sustainable, inclusive world. Role Overview: - Analyze current ITSM/ITOM processes, identify improvement areas, and gather enhancement requirements through stakeholder workshops and customer engagement. - Define and document target-state processes and functional specifications aligned with ServiceNow modules. - Collaborate with cross-functional teams, lead customer focus groups, and apply Agile/Scrum methodologies. - Develop test strategies, participate in testing phases, and coordinate user acceptance testing. - Drive ongoing process/toolset enhancements, manage trade-offs, and lead complex briefings with senior stakeholders. Key Responsibilities: - 9-12 years of enterprise IT experience with expertise in ServiceNow, focusing on business analysis for ITSM/ITOM processes. - Skilled in capturing business requirements, analyzing processes, and designing workflows aligned with ITIL standards. - Proven ability to lead customer workshops, focus groups, and stakeholder sessions. Experienced in Agile/Scrum methodologies. - Strong understanding of ServiceNow platform capabilities including scripting components for automation. - Hands-on experience in developing test strategies, executing functional testing, and coordinating user acceptance testing. What You'll Love About Working at Capgemini: - Work with the latest ServiceNow tools and practices aligned with innovative solutions. - Collaborate with cross-functional teams including architects, business analysts, and client stakeholders. Please note that Capgemini is a global business and technology transformation partner, with a diverse team of 340,000 members in over 50 countries. With a strong heritage of over 55 years, Capgemini is trusted by its clients to leverage technology for their business needs, offering end-to-end services and solutions in AI, cloud, data, and more, supported by deep industry expertise and a strong partner ecosystem.,
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posted 2 weeks ago

Business Analysis Specialist

NTT DATA North America
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • Business Analysis
  • Agile methodology
  • MS Visio
  • JIRA
  • DevOPs
  • Captivate
  • Snagit
  • SAP
  • Healthcare
  • Banking
  • Life Insurance
  • Automation tool AA
  • UI Path
  • GenAI concepts
  • Finance FA
Job Description
As a Business Analysis Specialist at NTT DATA Corporation, a top 10 global services company, you will play a crucial role in the Business Process Outsourcing (BPO) Practice. With over 30 years of experience, our team has been driving real transformation for major Insurance clients, helping them streamline operations, improve productivity, and enhance member satisfaction. Key Responsibilities: - Analyze business requirements and design software for at least one major sub-system. - Develop high-level specifications for the modular sub-system. - Engage in client interactions on technical matters. - Understand client projects, assess automation feasibility, and define development stages. - Comprehend client needs by studying business processes and SOP documents. - Prepare flow charts and systems diagrams for problem analysis. - Evaluate processes and suggest automation enhancements. - Support full lifecycle implementation of RPA projects, including analysis, documentation, training, and post-implementation support. - Identify automation opportunities in collaboration with production teams and customers, implementing automation using RPA and other relevant technologies. - Act as a subject matter expert in customer interactions. - Collect, analyze, and interpret information logically. - Prepare business cases, feasibility studies, functional specifications, and requirements statements. - Conduct process mapping, documentations, and liaise with stakeholders for process improvements. - Ensure relevant groups are well-informed about support and change management requirements. Qualifications Required: - 4 to 6 years of experience as a Business Analyst across domains such as HR, Healthcare, Life, Finance, and Banking. - Proficiency in eliciting and documenting requirements. - Minimum 4 years of experience in Agile methodology, preferably as a SCRUM master. - Hands-on experience with MS Visio or equivalent tools for at least 2 years. - Experience in preparing training/user manuals for at least 1 year. - Experience in managing BAs and leading elicitation processes for at least 1 year. - Familiarity with tools like JIRA, DevOPs, Captivate, Snagit, SAP. - Working knowledge of any Automation tool, AA, or UI Path is preferred. - Basic understanding of GenAI concepts. Desired Skills: - Strong written and oral communication skills with fluency in English. - Domain knowledge in Finance (F&A), Healthcare, Banking & Life Insurance. Preferences: - Graduate degree, preferably in IT with .net knowledge.,
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posted 2 months ago

User Experience Researcher

Ashley Global Capability Center
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • Data visualization
  • Statistical analysis
  • hypothesis testing
  • User testing methodologies
  • Research tool proficiency
  • Basic understanding of web technologies
  • Strong analytical thinking
  • Excellent communication skills
  • Problemsolving ability
  • Attention to detail
  • Crossfunctional collaboration
Job Description
As a UX Researcher in the Ecommerce Analytics & Testing team, your role will involve focusing on data analysis and user testing initiatives to optimize the customer journey on our ecommerce platform. Your responsibilities will include: - Designing and executing A/B tests - Transforming complex data sets into actionable insights for stakeholders - Developing testing frameworks and methodologies to evaluate user experience - Analyzing user behavior patterns and identifying opportunities for improvement - Collaborating with product managers to define research objectives and success metrics - Presenting findings and recommendations to cross-functional teams - Creating and maintaining research documentation and testing protocols - Monitoring and reporting on key user experience metrics Qualifications required for this role include: - Bachelor's degree in Human-Computer Interaction, Psychology, Statistics, or a related field - 4+ years of experience in UX research, preferably in ecommerce - Strong background in quantitative research methods and statistical analysis - Proficiency in research tools and analytics platforms such as Google Analytics and Optimizely - Excellent data visualization and presentation skills - Strong project management and organizational abilities Preferred qualifications: - Master's degree in a related field - Experience with SQL and data manipulation - Familiarity with ecommerce platforms and metrics Required skills: Technical Skills: - Statistical analysis and hypothesis testing - User testing methodologies - Data visualization - Research tool proficiency - Basic understanding of web technologies Soft Skills: - Strong analytical thinking - Excellent communication skills - Problem-solving ability - Attention to detail - Cross-functional collaboration If you are interested in this role and possess the necessary skill sets, please send your profile to vthulasiram@ashleyfurnitureindia.com with the following mandatory details: - Total experience - UX Research experience - A/B Testing experience - Develop testing framework experience - SQL & Data manipulation experience - Current CTC - Expected CTC - Notice Period - Are you fine with 5 Days work from office mode - Job location is Chennai: Are you ok ,
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posted 2 months ago

Head of User Experience (UX)

Novac Technology Solutions
experience8 to 15 Yrs
location
Chennai, Tamil Nadu
skills
  • web design
  • design leadership
  • customer experience design
  • wireframing
  • software product development
  • mobile app design
  • business application design
  • mockup design
  • product usage monitoring
  • industry trends analysis
Job Description
As a part of Novac Technology Solutions Private Limited, a digital transformation and cloud solutions company, you will join a diverse and inclusive work environment that values creativity, productivity, and performance. Our aim is to cultivate a work culture that appreciates individual achievements and fosters lasting friendships. Your role will involve managing creative teams within digital design agencies, with a strong portfolio in designing websites, mobile apps, and business applications. Experience in designing business workflows for lending and insurance industries is highly desirable. Collaboration with design leaders, teams, and stakeholders will be key, focusing on planning, prioritizing design deliverables, resource management, schedule tracking, risk mitigation, and innovative solutions development. Key Responsibilities: - Understand business functionalities and develop software products for web and mobile applications, emphasizing customer experience - Use design tools such as Figma, Marvel, Sketch, and InVision for designing - Collaborate with Business Analysts to translate approach notes into wireframes and mockups for intuitive customer experiences - Monitor product usage, provide insights for enhancement, and stay updated on industry trends and technologies Qualifications Required: - Over 15 years of experience in digital agencies, product design, and interaction design - At least 8 years in design leadership and mobile design - Proven experience in designing customer experiences for financial and insurance digital products - Strong time management, prioritization, problem-solving skills, and a willingness to learn and adapt quickly - Effective communication, presentation, and interpersonal skills If you are passionate about customer experience, design, and innovation, we welcome you to join our team at Novac Technology Solutions Private Limited.,
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posted 1 day ago
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • Quality Assurance
  • User Acceptance Testing
  • Process Monitoring
  • Audit
  • Root Cause Analysis
  • SDLC
  • Communication Skills
  • Test Cases
  • Testing Scripts
  • Product Evaluation
  • Quality Metrics
  • QA Methodologies
  • ProblemSolving
Job Description
As a QA Automation Tester at Citi, you will play a crucial role in shaping the future of banking by collaborating on UAT processes and product rollouts. Your responsibilities will include: - Collaborating on initiatives related to User Acceptance Testing (UAT) processes and product rollouts. - Working closely with technology project managers, UAT professionals, and users to develop and implement appropriate testing scripts/plans. - Conducting various process monitoring, product evaluation, and audit assignments. - Identifying issues, providing recommendations for solutions, and ensuring project standards and procedures are documented and followed. - Monitoring products and processes for compliance with standards and procedures. - Documenting findings, conducting root cause analyses, and providing recommendations for improvements. - Ensuring completion of corrective actions, maintaining traceability in project work products, and generating reports on quality metrics. - Demonstrating a solid understanding of technical procedures and concepts within the QA domain. - Offering informal guidance to new team members and performing other assigned duties. Qualifications required for this role: - 4 - 8 years of Quality Assurance (QA) experience in the Financial Services industry preferred. - Proficiency in requirement reviews, identifying discrepancies, and communicating findings. - Familiarity with QA in the Software Development Lifecycle (SDLC) and QA methodologies. - Knowledge of quality processes, logical analysis, attention to detail, and problem-solving abilities. - Ability to work effectively within deadlines and possess clear written and verbal communication skills. - Experience in defining, designing, and executing test cases. Education required: - Bachelor's/University degree or equivalent experience. Join Citi's diverse team and be a part of transforming the way business is conducted in the world of banking.,
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posted 2 weeks ago

Salesforce Consultant

Inno Valley Works
experience2 to 6 Yrs
location
Coimbatore, Tamil Nadu
skills
  • Consulting
  • Data Management
  • Collaboration
  • Salesforce administration
  • Requirements Gathering Analysis
  • Solution Design Configuration
  • Discovery PreSales
  • User Management Security
  • Reporting Dashboards
  • User Acceptance Testing UAT Support
  • Training Documentation
  • Problem Solving Support
  • Platform Awareness
  • Sales Cloud
  • Service Cloud
  • Agile project methodologies
Job Description
As a Salesforce Consultant with approximately 2 years of hands-on experience, your primary focus will be on understanding clients" business processes and challenges to translate them into effective Salesforce solutions. You should have a strong grasp of various Salesforce clouds and features, with the ability to configure solutions using standard declarative features and knowing when custom development is necessary. Key Responsibilities: - Requirements Gathering & Analysis: Conduct workshops with clients to gather, analyze, and document business requirements and pain points. - Solution Design & Configuration: Design and implement Salesforce solutions using standard declarative features like custom objects, fields, page layouts, workflows, and approval processes. - Discovery & Pre-Sales: Assist in pre-sales activities by demonstrating Salesforce capabilities to prospective clients. - User Management & Security: Configure user profiles, permission sets, roles, and sharing settings to ensure data security and appropriate access. - Reporting & Dashboards: Create and customize reports and dashboards for actionable insights. - Data Management: Assist with data migration strategies, data quality initiatives, and mass data updates. - User Acceptance Testing (UAT) Support: Facilitate UAT sessions, gather feedback, and ensure client expectations are met. - Training & Documentation: Develop training materials and sessions for end-users and administrators. Create comprehensive documentation for solutions. - Problem Solving & Support: Provide ongoing support, troubleshoot issues, and deliver timely resolutions. - Collaboration: Work closely with project managers, technical architects, developers, and other consultants for integrated solutions. - Platform Awareness: Stay updated with Salesforce releases, features, and best practices to recommend continuous improvements. Required Qualifications: - Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field. - 2+ years of hands-on experience as a Salesforce Administrator, Junior Consultant, or similar role. - Strong understanding of Salesforce standard and custom objects, declarative capabilities, and the data model. - Proficiency in configuring Salesforce features such as custom objects, fields, page layouts, validation rules, workflow rules, Process Builder, and Flow. - Experience with Salesforce Sales Cloud and/or Service Cloud. - Excellent analytical, problem-solving, and communication skills. - Ability to translate complex business requirements into technical solutions. - Proven ability to work effectively in a team-oriented, client-facing environment. Preferred Qualifications: - Salesforce Administrator Certification (ADM 201). - Salesforce Sales Cloud Consultant Certification or Service Cloud Consultant Certification. - Familiarity with Agile project methodologies. - Basic understanding of Apex and Visualforce is a plus. - Experience with Marketing Cloud is considered beneficial.,
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posted 1 day ago
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • User Acceptance Testing
  • Quality Assurance
  • SDLC
  • Quality Processes
  • Test Cases
  • QA Automation Tester
  • Requirement Reviews
  • QA Methodologies
  • Logical Analysis
  • ProblemSolving
Job Description
As an Officer - QA Automation Tester at Citi, your role involves supporting initiatives related to User Acceptance Testing (UAT) process and product rollout into production. You will design and implement appropriate scripts/plans for an application testing strategy in collaboration with technology project managers, UAT professionals, and users. Your responsibilities include conducting process monitoring, product evaluation, and audit assignments, reporting issues, making recommendations for solutions, and ensuring project standards and procedures are documented and followed throughout the software development life cycle. You will also be responsible for monitoring products for conformance to standards, documenting findings, performing root cause analyses, and ensuring all corrective actions are completed. Additionally, you will gather, maintain, and create reports on quality metrics, exhibit a good understanding of procedures and concepts within your technical area, and provide guidance to new team members. Other duties as assigned are also part of your responsibilities. Qualifications Required: - 4 - 8 years of Quality Assurance (QA) experience in the Financial Service industry preferred - Experience in requirement reviews and ability to identify, communicate, and document discrepancies - Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies - Understanding of Quality Processes - Demonstrated logical analysis skills, attention to detail, and problem-solving abilities - Proven ability to work to deadlines - Consistently demonstrate clear and concise written and verbal communication skills - QA experience in defining, designing, and executing test cases Education: - Bachelor's/University degree or equivalent experience At Citi, we are dedicated to providing programs and services for your physical and mental well-being, empowering you to manage your financial well-being, and offering access to a variety of learning and development resources to enhance your skills and knowledge as your career progresses. If you are a person with a disability and require a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.,
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posted 1 day ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • ETL testing
  • SQL queries
  • Programming languages
  • Test automation
  • Quality processes
  • Test case design
  • User Acceptance Testing UAT
  • Quality Assurance QA
  • Requirement reviews
  • Software Development Lifecycle SDLC
  • Logical analysis
  • Problemsolving
Job Description
As an IT Quality Intermediate Analyst at our company, you will play a crucial role in ensuring the quality and timeliness of the services provided. With your specialized knowledge and analytical thinking, you will contribute to the success of the team in achieving subfunction/job family objectives. Your ability to handle variable issues and interpret data with professional judgment will be vital in making informed recommendations based on factual information. Effective communication and diplomacy skills will be key in exchanging potentially complex/sensitive information with various stakeholders. **Responsibilities:** - Support User Acceptance Testing (UAT) process and product rollout into production by collaborating with technology project managers, UAT professionals, and users to design and implement appropriate testing strategies. - Conduct process monitoring, product evaluation, and audit assignments, reporting issues, and recommending solutions. - Ensure project standards and procedures are documented and followed throughout the software development life cycle, making recommendations for enhanced documentation. - Monitor products and processes for conformance to standards, documenting findings, and performing root cause analyses for recommended improvements. - Verify traceability in project work products, maintain quality metrics reports, and provide informal guidance to new team members. - Resolve problems by identifying solutions through technical experience, ensuring work quality, and performing other assigned duties. **Qualifications:** - 5+ years of Quality Assurance (QA) experience in the Financial Service industry preferred. - Experience in ETL testing, hands-on experience in creating complex SQL queries, knowledge of programming languages, test automation creation/design, and requirement reviews. - Understanding of QA within the Software Development Lifecycle (SDLC), QA methodologies, logical analysis skills, attention to detail, problem-solving abilities, and ability to work to deadlines. - Clear and concise written and verbal communication skills, experience in defining, designing, and executing test cases. You will be required to have a Bachelor's/University degree or equivalent experience to be considered for this role. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,
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posted 5 days ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Business Analysis
  • Requirements Gathering
  • Process Modeling
  • Gap Analysis
  • SDLC
  • Data Analysis
  • SQL
  • Facilitation
  • Verbal Communication
  • Written Communication
  • Conflict Resolution
  • Negotiation
  • Collaboration
  • JIRA
  • Confluence
  • Azure DevOps
  • Visio
  • Excel
  • Power BI
  • Tableau
  • Wireframing
  • Business Case Development
  • Mentoring
  • Change Management
  • Use Case Development
  • User Story Development
  • Integration Concepts
  • Lucidchart
  • Drawio
  • Project Scoping
  • Prioritization
Job Description
Role Overview: As a Business Analyst at UPS, your role involves tying technology to the business needs and assessing how new solutions, carrier business rules, and industry changes impact customers. You will conduct analyses to maximize positive impacts across the business, document requirements, and ensure the resulting products meet the needs of carrier business partners. Your contribution will enable the organization to achieve its goals and add value to teams and customers. Key Responsibilities: - Work independently on projects of varying complexity, acting as a liaison between Business Development, Development, and Quality Assurance teams. - Serve as the primary technical contact with carrier partners and certification teams. - Assist in identifying solutions, eliciting and developing business and functional requirements to meet business needs in a time-sensitive environment. Qualifications: - Highly experienced in requirements elicitation and documentation analysis. - Proficient in using software development tools and capable of performing scripting tasks. - Familiarity with Microsoft Office and other documentation tools. - A Bachelor's Degree (or internationally comparable degree) in Computer Science or a related field is preferred. - Prior experience with carrier business rules and industry standards is advantageous. Additional Company Details: UPS is dedicated to maintaining a workplace free from discrimination, harassment, and retaliation.,
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posted 2 weeks ago
experience1 to 5 Yrs
location
Madurai, All India
skills
  • Sales
  • Purchasing
  • Manufacturing
  • Finance
  • System Maintenance
  • Root Cause Analysis
  • Collaboration
  • User Training
  • Documentation
  • Business Process Automation
  • MS SQL
  • Database Management
  • Microsoft Business Central ERP
  • Warehouse
  • Testing Debugging
Job Description
In this role as a Support Specialist for Microsoft Business Central ERP, you will be responsible for providing day-to-day support to clients, troubleshooting issues in modules such as Sales, Purchasing, Warehouse, Manufacturing, and Finance. Your key responsibilities will include: - Offering support to clients for Microsoft Business Central ERP, addressing issues promptly - Resolving system errors, data discrepancies, and user inquiries efficiently - Performing routine system maintenance tasks like applying updates and patches - Assisting users with system navigation and providing guidance on best practices - Investigating root causes of issues, suggesting improvements, and collaborating with technical teams or vendors for solutions - Conducting system testing, identifying issues, and providing user training on new features - Maintaining detailed documentation of support cases, solutions, and configurations Qualifications required for this role: - Bachelor's degree in Information Technology or related field - 1 year of experience in application support, IT support, or sales operations - Solid understanding of Business Central core modules - Familiarity with system upgrades, patching, and release management - Strong analytical, problem-solving, communication, and coordination skills - Ability to work independently, handle multiple support tickets, and collaborate effectively Key Skills: - Experience in implementing or supporting business process automation - Familiarity with MS SQL or database management - Previous experience in a support role within a professional services firm is preferred Languages Known: English & Tamil Soft Skills: - Strong problem-solving abilities - Excellent communication and interpersonal skills - Capable of handling user queries with understanding and patience - Adaptability to changing systems and business needs - Effective time management and multitasking abilities - Collaboration across cross-functional teams In this role as a Support Specialist for Microsoft Business Central ERP, you will be responsible for providing day-to-day support to clients, troubleshooting issues in modules such as Sales, Purchasing, Warehouse, Manufacturing, and Finance. Your key responsibilities will include: - Offering support to clients for Microsoft Business Central ERP, addressing issues promptly - Resolving system errors, data discrepancies, and user inquiries efficiently - Performing routine system maintenance tasks like applying updates and patches - Assisting users with system navigation and providing guidance on best practices - Investigating root causes of issues, suggesting improvements, and collaborating with technical teams or vendors for solutions - Conducting system testing, identifying issues, and providing user training on new features - Maintaining detailed documentation of support cases, solutions, and configurations Qualifications required for this role: - Bachelor's degree in Information Technology or related field - 1 year of experience in application support, IT support, or sales operations - Solid understanding of Business Central core modules - Familiarity with system upgrades, patching, and release management - Strong analytical, problem-solving, communication, and coordination skills - Ability to work independently, handle multiple support tickets, and collaborate effectively Key Skills: - Experience in implementing or supporting business process automation - Familiarity with MS SQL or database management - Previous experience in a support role within a professional services firm is preferred Languages Known: English & Tamil Soft Skills: - Strong problem-solving abilities - Excellent communication and interpersonal skills - Capable of handling user queries with understanding and patience - Adaptability to changing systems and business needs - Effective time management and multitasking abilities - Collaboration across cross-functional teams
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posted 2 months ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Java
  • Python
  • JavaScript
  • Selenium
  • Junit
  • Nunit
  • Robot
  • XML
  • REST
  • SOAP
  • TDD
  • SonarQube
  • Jenkins
  • GitLab
  • Test Automation frameworks
  • BDD
  • Code Quality tools
  • Security Scanning tools
  • Snyk
  • BlackDuck
  • CI tools
  • CircleCI
Job Description
Role Overview: Working at Citi is more than just a job; it's a career opportunity where you can be part of a team dedicated to making a real impact. As a Test Engineer at Citi, your role is to bring a modern, automation-first approach to testing software and data services. You will collaborate with team members to design optimal testing approaches, implement automation using various tools, and champion quality to enhance team velocity and productivity. Key Responsibilities: - Develop and evolve test plans for complex applications. - Deconstruct business requirements into optimized tests for coverage and risk. - Create reliable and relevant test automation. - Implement automation for new business functionality using test automation frameworks. - Assess testability of user stories and provide input on acceptance criteria and non-functional requirements. - Collaborate closely with engineering teams, demonstrate strong debugging skills, and share knowledge to enhance productivity and quality. Qualifications: - 9+ years of overall IT experience with at least 5 years as a Test Engineer or similar role. - 3+ years of experience in Java, Python, or JavaScript development at an intermediate to advanced level. - 3+ years of experience with Test Automation frameworks such as Selenium, Junit, Nunit, Robot, etc. - Experience in developing functional tests, web service technologies, and a Bachelor's degree in engineering, computer science, or equivalent work experience. Preferred Qualifications: - Experience in developing non-functional tests (performance, load, stress, security testing). - Proficiency in modern quality engineering tools, black-box and white-box testing, and various deployment strategies. - Familiarity with BDD, TDD, Code Quality tools, Security Scanning tools, CI tools, and a passion for product quality and reliability. - Excellent communication and problem-solving skills. (Note: Additional details of the company were not included in the provided job description.),
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posted 1 week ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Data Analysis
  • Project Management
  • Communication Skills
  • Business Analysis
  • Risk Assessment
  • Compliance
  • Regulatory Requirements
  • Change Management
  • Stakeholder Management
  • Presentation Skills
  • Microsoft Office Suite
  • User Story Documentation
  • Process Flows
  • Incident Resolution
  • Program Performance Analysis
Job Description
As a Program Management Senior Analyst at our company, you will be a seasoned professional contributing to the development of new techniques and the improvement of processes and workflows for the area or function. Your role will involve integrating subject matter and industry expertise within a defined area, requiring an in-depth understanding of how areas collectively integrate within the sub-function to contribute to the function and overall business objectives. You will be evaluating moderately complex issues with substantial potential impact and will be required to possess good analytical skills to filter, prioritize, and validate information from multiple sources. Strong communication and diplomacy skills are essential as you will be assuming informal/formal leadership roles within teams and involved in coaching and training new recruits. **Key Responsibilities:** - Support planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs. - Assist with business case, review business requirements, gap analysis, feasibility study, requirement and solution review with stakeholders. - Finalize project plans with stakeholders and closely track successful project delivery. - Implement advanced strategies for gathering, reviewing, and analyzing data requirements. - Meet with end users to understand business needs, write requirements, and conduct walk-throughs on requirement documents. **Qualifications Required:** - 5-8 years of relevant experience - Experience in data analysis with intermediate/advanced Microsoft Office Suite skills - Proven interpersonal, data analysis, diplomatic, management, and prioritization skills - Consistently demonstrate clear and concise written and verbal communication - Proven ability to manage multiple activities and build/develop working relationships - Proven self-motivation to take initiative and master new tasks quickly If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. For more information, you can view Citis EEO Policy Statement and the Know Your Rights poster. Please note that the company's program management team may be working in India Night Shifts. ,
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posted 2 weeks ago
experience5 to 9 Yrs
location
Chennai, Tamil Nadu
skills
  • Data analysis
  • Customer experience
  • Product requirements
  • Market analysis
  • Sprint planning
  • Budget monitoring
  • Content development
  • Data science
  • Product design
  • Usability studies
  • User experience research
Job Description
You will be responsible for leveraging data to derive insights aligning with the product's vision and customer needs. This includes gathering customer experience insights for product requirements and analyzing research, market data, and usability studies for data-driven decision-making. Your duties will involve monitoring product profitability and budget, leading sprint planning, daily standups, and retrospectives for effective execution. Collaboration with content developers, data scientists, product designers, and user experience researchers will be essential to uncover new opportunities. This role is that of an individual contributor. - Uses data to build insights on product requirements aligned with the shared vision. - Gathers insights from customer experience and needs to inform product requirements. - Analyzes research, market analysis, and usability studies for data-driven decision-making. - Monitors product profitability measures and budget. - Leads sprint planning, daily standups, and retrospectives for effective execution. - Collaborates with various teams to identify new opportunities. Qualifications: - Minimum of 5 years of relevant work experience. - Bachelor's degree or equivalent experience. Additional Responsibilities and Preferred Qualifications: - Strong knowledge of Customer, Enterprise, and Transaction data. The company's core values of Inclusion, Innovation, Collaboration, and Wellness guide the daily business operations, ensuring a global team approach with customers at the center. The company is committed to diversity and inclusion, fostering a culture that values all individuals. For more information about the company's culture and community, visit https://about.pypl.com/who-we-are/default.aspx. If you believe you have the skills and qualifications for this role, do not hesitate to apply. Join the Talent Community to explore opportunities further.,
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posted 1 month ago
experience3 to 7 Yrs
location
Chennai, Tamil Nadu
skills
  • Product Strategy
  • Market Research
  • Competitor Analysis
  • User Experience
  • Problem Solving
  • Critical Thinking
  • Documentation
  • Communication
  • Crossfunctional Collaboration
  • Product Development Lifecycle
  • DataDriven Decisions
  • Technical Understanding
Job Description
As a Product Manager, you will play a crucial role in defining the product strategy and roadmap in alignment with business goals and customer needs. Your responsibilities will include: - Conducting thorough market research, competitor analysis, and gathering customer feedback to identify product opportunities and gaps. - Collaborating with engineering, design, marketing, and customer success teams to prioritize and execute product features and improvements. - Overseeing the product development lifecycle from ideation to execution, ensuring timely delivery and a seamless go-to-market process. - Making data-driven decisions by using analytics and KPIs to inform product strategies and iterating on existing products based on user feedback and performance metrics. - Working closely with technical teams to ensure the feasibility of solutions and bridging the gap between non-technical and technical stakeholders. - Continuously gathering feedback from customers, stakeholders, and end-users to enhance the product's user experience. - Applying problem-solving skills and critical thinking to overcome challenges, adapt to market changes, and ensure the success of the product. - Maintaining clear product documentation and facilitating effective communication with internal teams and external stakeholders regarding product updates, roadmaps, and timelines. Additionally, the job description does not include any additional details about the company.,
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posted 2 months ago
experience4 to 8 Yrs
location
Chennai, Tamil Nadu
skills
  • Agile methodology
  • SCRUM
  • MS Visio
  • JIRA
  • DevOPs
  • Captivate
  • Snagit
  • SAP
  • Healthcare
  • Banking
  • Life Insurance
  • Automation tool AA
  • UI Path
  • Finance FA
Job Description
As a Business Analysis Specialist at NTT DATA Corporation, you will play a crucial role in the Business Process Outsourcing (BPO) Practice. NTT DATA is a top 10 global services company, part of the NTT Group, operating with 60,000 professionals in 36 countries. Your main responsibility will be to analyze business requirements and create software designs for major sub-systems. You will participate in client interactions on technical matters and develop high-level specifications for modular sub-systems. Additionally, you will understand client projects, confirm the feasibility of automation processes, and define the stages required for automation development. Key Responsibilities: - Analyze business requirements and create software design for major sub-systems - Develop high-level specifications for modular sub-systems - Participate in client/external interactions on technical matters - Understand client projects, confirm automation feasibility, and define development stages - Prepare flow charts and systems diagrams for problem analysis - Evaluate processes and provide recommendations for automation enhancements - Support full lifecycle implementation of RPA project including Analysis, documentation, and Post-implementation support - Identify tasks with automation potential and implement automation with RPA and other technologies - Prepare business cases, feasibility studies, Functional specifications, and requirements statements - Process Mapping and Documentation - Liaise with stakeholders to review possible process improvements - Ensure relevant groups are briefed on support and change management requirements Qualifications Required: - 4 to 6 years of experience in eliciting and documenting requirements - At least 4 years of experience in Agile methodology, preferably SCRUM master - At least 2 years of hands-on experience with MS Visio or equivalent - Experience in preparing training/user manuals - Experience in managing BAs and leading elicitation process - Experience with JIRA, DevOPs, Captivate, Snagit, SAP - Experience in any Automation tool, preferably AA or UI Path Preferred Skills: - Good written and oral communication skills in English - Domain Knowledge in Finance (F&A), Healthcare, Banking & Life Insurance Additional Details: - This position requires travel up to 50% NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. They are committed to accelerating client success and positively impacting society through responsible innovation. As a Global Top Employer, NTT DATA has experts in more than 50 countries, offering clients access to a robust ecosystem of innovation centers and established partners. NTT DATA is part of the NTT Group, investing over $3 billion annually in R&D.,
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posted 2 weeks ago
experience4 to 8 Yrs
location
Coimbatore, All India
skills
  • Regulatory Reporting
  • Business Analysis
  • Root Cause Analysis
  • Solution Design
  • User Acceptance Testing
  • Project Governance
  • Stakeholder Engagement
  • Communication Skills
  • EMIR Regulations
Job Description
As a Business Analyst at our leading financial client, you will be tasked with providing consulting support on non-financial regulatory reporting projects, including EMIR. Your role will involve closely collaborating with various teams to ensure effective project governance, root cause analysis, solution design, and user acceptance testing. Your expertise in regulatory reporting and business analysis will be crucial in contributing to the success of the projects. **Responsibilities:** - Establish project governance aligning with client frameworks - Organize and lead working groups and management forums as needed - Conduct thorough root cause analysis for identified issues - Develop tactical and strategic recommendations for issue remediation - Document formal business requirements for client approval - Coordinate handover of requirements to technology and operations teams - Prepare and document solution designs in collaboration with operations and engineering - Support user acceptance testing prior to production releases - Maintain clear and detailed project documentation - Collaborate with cross-functional teams to ensure delivery milestones are met - Monitor project progress and report status to stakeholders - Ensure compliance with regulatory reporting standards - Identify opportunities for process improvements within project scope - Facilitate communication between client and internal teams - Provide timely resolution of project-related queries **Requirements:** - 4-8 years of experience in business analysis with a focus on regulatory reporting - Proficiency in EMIR regulations and non-financial regulatory reporting - Experience working in consulting services for financial clients - Ability to conduct detailed root cause analysis and develop solutions - Competency in documenting business requirements and solution designs - Skill in coordinating user acceptance testing processes - Familiarity with project governance and delivery frameworks - Strong analytical and problem-solving capabilities - Effective communication skills for stakeholder engagement - Ability to work onsite approximately 4 days per week - Strong written and verbal English communication skills (B2+) Apply now to be part of our dynamic team and utilize your skills to drive successful regulatory reporting projects for our esteemed financial client. As a Business Analyst at our leading financial client, you will be tasked with providing consulting support on non-financial regulatory reporting projects, including EMIR. Your role will involve closely collaborating with various teams to ensure effective project governance, root cause analysis, solution design, and user acceptance testing. Your expertise in regulatory reporting and business analysis will be crucial in contributing to the success of the projects. **Responsibilities:** - Establish project governance aligning with client frameworks - Organize and lead working groups and management forums as needed - Conduct thorough root cause analysis for identified issues - Develop tactical and strategic recommendations for issue remediation - Document formal business requirements for client approval - Coordinate handover of requirements to technology and operations teams - Prepare and document solution designs in collaboration with operations and engineering - Support user acceptance testing prior to production releases - Maintain clear and detailed project documentation - Collaborate with cross-functional teams to ensure delivery milestones are met - Monitor project progress and report status to stakeholders - Ensure compliance with regulatory reporting standards - Identify opportunities for process improvements within project scope - Facilitate communication between client and internal teams - Provide timely resolution of project-related queries **Requirements:** - 4-8 years of experience in business analysis with a focus on regulatory reporting - Proficiency in EMIR regulations and non-financial regulatory reporting - Experience working in consulting services for financial clients - Ability to conduct detailed root cause analysis and develop solutions - Competency in documenting business requirements and solution designs - Skill in coordinating user acceptance testing processes - Familiarity with project governance and delivery frameworks - Strong analytical and problem-solving capabilities - Effective communication skills for stakeholder engagement - Ability to work onsite approximately 4 days per week - Strong written and verbal English communication skills (B2+) Apply now to be part of our dynamic team and utilize your skills to drive successful regulatory reporting projects for our esteemed financial client.
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