6 Voice N Accent Jobs nearby Idukki

You will be responsible for the following tasks: - Handling US-based customer calls (outbound) - Resolving requirements and providing accurate information - Maintaining call quality, compliance, and documentation - Meeting performance metrics such as AHT, CSAT, etc. You are required to have: - 1+ years of experience in US voice process (support/sales) - Excellent English speaking and writing skills with a neutral accent - Good problem-solving skills and CRM knowledge - Comfortable working night shifts and rotational offs - Experience in the US healthcare, telecom, or banking domain - Upselling skills - Bachelor's degree preferred,

As a Client Service Manager at Ecorgy Solutions, you are about to embark on an exciting journey in revolutionizing patient care in the US Healthcare industry. Your primary responsibility will be to manage stakeholders, clients, and a dedicated clinical team to ensure high-quality service delivery and build strong client relationships. **Key Responsibilities:** - Utilize your strong communication skills to engage effectively with stakeholders, clients, and the team. An excellent command of the English language is essential, and while an American accent is preferred, it is not mandatory. - Draw upon your industry experience in Healthcare, International BPO/Sales, or related sectors to contribute effectively to the team. - Demonstrate analytical proficiency by acquiring and retaining knowledge of clinical practices and compliance standards. Implement improvement initiatives and estimate effectively. - Develop and implement strategies to enhance client satisfaction, service delivery, and operational efficiency. - Contribute to quality improvement initiatives and exhibit a track record of task accountability. - Be willing to work night shifts (9:30 PM to 6:30 AM) at our office in Elippode, Trivandrum. **Qualifications Required:** - Bachelor's degree in any field. - 4-8 years of experience in international voice process, sales, or similar roles. Joining Ecorgy Solutions comes with a host of benefits, including EPF, Group Mediclaim policy after 6 months, Gratuity, rewards based on performance, professional development opportunities, training, mentorship programs, and more. This role offers you an unmatched exposure to the US Healthcare BPO sector, providing an international portfolio upgrade and a nurturing environment that values your professional growth. If you are interested in exploring the compensation and benefits further, feel free to contact us at 9061161927. To apply for this exciting opportunity, send your resume to careers@neogencare.net.,

You will be part of a team at Ecorgy Solutions, contributing to the transformation of patient care in the US Healthcare industry. As a Customer Relationship Officer, your role involves being the primary contact for U.S.-based patients, ensuring exceptional service delivery and support. By handling inquiries, resolving concerns, and maintaining ongoing communication, you will play a crucial role in enhancing patient experience. Your responsibilities will include: - Acting as the dedicated point of contact for patients in the US, addressing their healthcare needs and queries efficiently. - Managing inbound and outbound calls and emails with professionalism and empathy. - Providing accurate information on medical services, appointments, and other related queries. - Establishing trust and rapport with patients through excellent listening and problem-solving skills. - Collaborating with internal teams to ensure timely resolution of patient concerns and follow-up. - Maintaining detailed records of patient interactions to enhance service quality. Qualifications required for this role: - Mandatory degree qualification. - 1 to 10 years of experience in international voice processes; freshers may also be considered. - Excellent English communication skills with an American accent being advantageous. - Strong multi-tasking, organizational, and time management abilities. - Proficiency in MS Office. - Willingness to work night shifts (9:30 PM to 6:30 AM / 12:30 AM to 9:30 AM) from the Trivandrum office location. - Immediate joiners are preferred, especially candidates from Trivandrum or nearby areas. Joining Ecorgy Solutions will provide you with: - Exposure to the US Healthcare BPO sector and an international portfolio upgrade. - EPF, Group Mediclaim policy after 6 months of joining, Gratuity, Rewards & Growth based upon Performance. - Professional development opportunities, training, and mentorship programs. To apply for this full-time position, send your resume to careers@ecorgysolutions.com. Benefits include health insurance and Provident Fund. The work schedule involves night shifts and US shifts. Application Question(s): - Are you willing to work in Night Shifts (9:30 PM to 6:30 AM / 12:30 AM to 9:30 AM) from our office location in Trivandrum - How soon can you join if selected Education: Bachelor's degree is required. Experience: 1 year of experience in international voice processes is required. Location: Thiruvananthapuram, Kerala is preferred. Application Deadline: 02/06/2025,

Role Overview: As a Voice and Accent Trainer at the school, your primary responsibility will be to develop and refine the verbal communication skills of students. Your role is crucial in enhancing students" language proficiency, pronunciation, and overall communication abilities. Key Responsibilities: - Design and develop a comprehensive curriculum to improve students" voice and accent skills. - Create age-appropriate materials and activities to engage students in language and pronunciation exercises. - Plan and organize lessons that cater to the specific needs and skill levels of students. - Incorporate interactive and creative teaching methods to make learning enjoyable for students. - Conduct regular sessions to improve students" pronunciation, intonation, and articulation. - Provide feedback and corrections to help students overcome specific pronunciation challenges. - Identify and address regional accents or language habits that may hinder effective communication. - Implement strategies to help students reduce accents and speak in a neutral, clear manner. - Focus on developing overall communication skills, including listening, speaking, and responding appropriately. - Help students express themselves confidently and coherently in English. - Organise interactive activities, role-plays, and simulations to enhance practical communication skills. - Encourage participation and engagement in speaking exercises. - Provide one-on-one support to students who may need extra help with their voice and accent development. - Tailor lessons to accommodate individual learning styles and preferences. - Conduct regular assessments to measure students" progress in voice and accent improvement. - Provide constructive feedback to students, parents, and teachers on areas for improvement and success. - Collaborate with other language teachers and educators to integrate voice and accent training with the overall language curriculum. - Work closely with school staff to address any language-related challenges students may face. - Stay updated on language trends, teaching methodologies, and resources. - Attend workshops and conferences to enhance personal and professional voice and accent training skills. - Foster cultural sensitivity and awareness among students to promote effective cross-cultural communication. Qualification Required: - Bachelor's degree in English, Linguistics, Education, or related field. - Certification in Voice and Accent Training or Teaching English as a Second Language (TESL) preferred. - Prior experience in teaching English language skills, voice and accent training, or related field. - Strong communication and interpersonal skills. - Ability to work effectively with students of diverse backgrounds and proficiency levels. - Passion for language teaching and cultural exchange. (Note: Any additional details of the company were not present in the job description.),

Role Overview: As a Sr. Technical Support Specialist at Phykon, you will be a key member of the team responsible for providing top-notch technical customer support for a US-based voice process. Your role will involve responding promptly to customer inquiries via telephone, email, and chat channels while maintaining high levels of quality, productivity, and customer satisfaction. You will play a crucial part in escalating and resolving issues, meeting targets, logging customer concerns, promoting sales, and ensuring an excellent customer experience. Key Responsibilities: - Respond promptly to customer requests via telephone, email, and chat. - Maintain high levels of quality, productivity, and customer satisfaction. - Escalate issues appropriately and coordinate with supervisors for timely resolution. - Meet productivity, quality, and sales targets consistently. - Log and report all customer issues in the CRM database. - Promote sales of technology equipment and devices. - Deliver an excellent customer experience and contribute to brand promotion. Qualifications Required: - Worked in International call centers / BPO in voice-based technical processes with B2B customers. - Possess a neutral English accent (free from Mother Tongue Influence). - Have exceptional verbal and written communication skills in English. Additional Details: Join Phykon, a company committed to delivering high-quality technical and customer support. If you have experience in an ISP environment, willingness to work in a 24/7/365 setting, and hail from South India (Kerala, Tamil Nadu, Karnataka, Andhra Pradesh, Telangana), we welcome you to apply and become a part of our enthusiastic team dedicated to excellence in support services. Apply now to embark on a rewarding career with us!,

As a B2B Sales Executive for the International Voice Process at our company, your role involves conducting outbound calls to international businesses, primarily small to medium shops and enterprises. Your main responsibility will be to introduce and promote our financial product and set up qualified appointments for the onshore sales team. It is essential that you effectively communicate the value of the product to potential clients. Key Responsibilities: - Conduct outbound calls to international businesses to promote our financial product - Set up qualified appointments for the onshore sales team - Maintain call logs, lead details, and client communications in the CRM system accurately - Meet or exceed individual and team KPIs for calls, leads generated, and appointments set - Collaborate with the team to enhance strategies and scripts for improved conversion rates Qualifications Required: - 6 months to 1 year of experience in B2B International Voice Sales (appointment setting or lead generation preferred) - Must possess outstanding verbal and written English communication skills with a neutral or international accent - Experience in financial product sales or familiarity with financial services is a plus - Should be self-motivated, target-driven, and capable of handling rejections positively - Flexibility to work night shifts Join us in this exciting opportunity to be a part of a dynamic team and contribute to the growth of our company.,

Responsibilities: Handle inbound and outbound calls for US healthcare clients.Communicate effectively in English and resolve customer queries.Maintain accuracy and confidentiality of healthcare data.Meet performance targets and adhere to process quality standards.Contribute to process improvement initiatives. Requirements: Excellent verbal and written communication in English.Willingness to work in night shifts.Basic understanding of healthcare or customer support preferred.Immediate joiners preferred. Additional Details: Role: International Voice Process Shift: Night Shift (Night Shift Allowance Provided)Working Days: Monday to Friday (Saturday & Sunday fixed off)Cab Facility: Two-way transportation available Interview Process: HR ScreeningVersant TestVNA (Voice and Accent Assessment)HR Operation Round

TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process  Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Compensation: - Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: 9987085478 Amisha Mallah HR Team Tech Mahindra

    Responsibilities: Provide coaching to improve Communication (incl. English Language), Soft Skills (Customer / end user connect and Cultural understanding (US / UK, etc.). Conduct one -one or Group Coaching for a targeted group of associates on a rotational basis. Identify needs for development and provide interventions not limited to training, activities & engagement. Conduct facilitation workshops as part of the coaching needs. Undertake continuous observations and feedback for bottom quartile associates. Develop the supervisory staff on issue identification and coaching mechanism. Undertake Training needs Analysis. Conduct Daily Huddles for the span mapped. Responsible to deliver on the agreed Metric / MoS as an outcome to successful coaching. Utilize relevant tools required to help participants learn and to extend support to them. Examine data from multiple sources and integrate data/ inputs to determine and resolve key issues. Use basic analytical methods to identify problems for client scenarios and recommend solutions. Ensure all coaching plans are executed in a timely manner. Work closely with Quality and CS operations leaders to ensure improved Report and document the observations and feedback and share relevant updates to all required stakeholders. Translate customer service business requirements into training / coaching action plans. Any adhoc activities associated with skill enhancement of on of floor associates. Requirements: Coaching Certification from a reputed institute. Working knowledge of research methodology and principles. Experienced in development needs assessment (TNA) techniques/ tools. Advanced knowledge of relevant tools required to help participants learn and to extend support to them. Advanced Customer Service attitude, skills and knowledge. Ability to translate customer service business requirements into training / coaching action plans. Client consulting skills. Willingness to relocate, travel and work in shifts, at short notice. Ability to Listen effectively and build rapport. Excellent Collaboration and Interpersonal skills. Consistently display strong knowledge of customer service domain and drive customer centricity. Qualifications: Candidate must possess a bachelors degree in any field. Min. 4 -5 yrs. experience as a communication Coach or Communication and Culture Trainer Excellent in MS office products (Excel, Word, Outlook, PowerPoint). Experienced in training scheduling, delivery and reporting. Interface effectively and professionally with all levels of management both internally and externally. Excellent Oral and Written communication skills. Excellent analytical and problem-solving skills. Contact: Veera-9071318133

Job description Greetings from The Job Factory !! We are hiring for Top MNC'S for International process Location:Bengaluru, Karnataka, India (Work from Office) Why Join Us We Were a rapidly-growing global BPO servicing clients in the US/UK markets. Join our ambitious, friendly team where your voice makes a differenceand your growth matters. You'll gain international exposure, sharpen your communication skills, and build a career in a dynamic environment that values you. For More details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id - swathi@thejobfactory.co.in What You'll Do: Handle inbound (and sometimes outbound) voice calls with international customers (US/UK time zones), delivering excellent service. Resolve queries, complaints and requests with empathy, clarity and accuracy. Document customer interactions in our CRM accurately; escalate where needed. Work in rotational / night shifts aligned with international time-zones (e.g., US evening / UK morning). Achieve performance metrics: first-call resolution, average handle time, customer satisfaction ratings. Be part of process improvement suggest ideas, help enhance the voice experience. What Were Looking For: Strong English communication skills (spoken & written); comfortable with US/UK accents. Diploma/12 th pass or any graduate; freshers are welcome (with strong communication) and candidates with 0-5 years voice-process experience preferred. Ready to work night shifts / rotational shifts. Basic computer skills and a willingness to learn CRM / call-centre tools. Good listening, problem-solving, multitasking and interpersonal skills. A positive, customer-first attitude and a desire to grow in a service-driven role. What You'll Get: Competitive salary + performance incentives + night-shift allowances. Comprehensive training to build your voice skills and client interaction confidence. Friendly & inclusive workplace, peer support, fun team activities. Convenient office location in Bengaluru with transportation support . How to Apply:For More details For More details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id - swathi@thejobfactory.co.in

TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process  Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills  LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY  Eligibility: - Graduate/Undergraduate degree - Excellent communication skills - Candidates with 6-12 months of international voice process experience  Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview  Compensation: - Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)  Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7  Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package  Apply now: CONTACT: 9987085478 Amisha Mallah HR Team Tech Mahindra

  TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED     Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills   LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY   Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 6-12 months of international voice process experience are also welcome to Apply   Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview   Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7   Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package       Apply now: CONTACT: HR Shruti Gowda 9082344785 HR Team Tech Mahindra

Job Summary We are looking for an experienced Process Trainer to deliver effective training programs for our voice-based operations team in a fast-growing Fintech environment. The ideal candidate will be responsible for onboarding, process training, and continuous skill enhancement, with a strong focus on communication, customer service, and compliance standards. Key Responsibilities Conduct new hire training for voice process associates (inbound/outbound customer support, sales, or collections). Deliver process training aligned with company products, policies, and regulatory requirements (Fintech/BFSI domain). Facilitate soft skills and communication training, including voice modulation, empathy, listening, and call handling skills. Assess trainees through tests, role-plays, and mock calls to ensure knowledge retention and performance readiness. Identify training gaps and conduct refresher or upskilling sessions for existing employees. Collaborate with operations, quality, and compliance teams to ensure training material accuracy. Maintain and update training reports, dashboards, and feedback summaries. Drive a performance improvement culture through coaching and feedback sessions. Ensure adherence to customer experience standards and company values during training delivery. Required Skills & Qualifications Graduate in any discipline (Bachelors degree preferred). 3 to 5 years of experience as a process or voice trainer in a Fintech, BFSI, or BPO environment. Excellent verbal and written communication skills in English (additional regional language preferred). Strong presentation, facilitation, and interpersonal skills. Familiarity with LMS tools, CRM systems, and MS Office. Sound understanding of customer service operations in a Fintech or financial process setup. Ability to manage multiple training batches and deliver results under tight timelines. Preferred Attributes Certified in Train the Trainer (TTT) or equivalent certification. Prior exposure to sales or collections process training in financial services. Passion for mentoring and improving team communication standards.

  Customer Support International Voice (English) Exciting Career Opportunity with a Global MNC! Position: International Voice Support Customer Service (US/UK Process) Shifts: Rotational Shifts aligned with US/UK Time Zones Eligibility: 10+2 10+3 Any Graduate  Take Your Career Global with a Top Multinational Company! A globally recognized MNC is expanding its International Voice Support team and is hiring dynamic, customer-focused professionals for its US/UK customer support operations. If you have strong English communication skills and enjoy interacting with international clients, this is your opportunity to build a global career in a professional and growth-oriented environment.  Key Responsibilities Handle inbound and outbound calls from international clients (primarily US/UK) Resolve customer queries, technical issues, and provide product/service support Offer accurate, timely, and clear information regarding company services and policies Maintain a professional and empathetic tone at all times  Ideal Candidate Profile Experience: 0 to 4 years in International BPO or Voice-based Customer Support Communication: Excellent spoken English with a neutral or US-friendly accent Tech Skills: Basic computer knowledge and good typing speed Work Environment: Comfortable with rotational shifts as per global client needs Personality: Customer-oriented, proactive, and eager to grow in an international setup  For Immediate Consideration, Contact: PRIYA : 7619218164 NITHIN : 9945187927 NIHAL : 8884350424Email : hr6.tpn@gmail.com  Looking to take your career to the global stage Heres your chance to be part of a high-performing international support team and make your mark. Lets build your future together!!! Warm regards, Team Personal Network

Roles and Responsibilities :     Experienced in international voice process, handling customer queries with professionalism and accuracy. Currently working for a US process, supporting and assisting US-based customers with high service standards. Skilled in outbound calling, performing follow-ups and maintaining positive customer interactions. Excellent verbal communication skills with a clear, neutral accent and strong active-listening abilities. Capable of delivering high-quality customer experience, meeting targets, and maintaining call quality compliance.

  Exciting Career Opportunity with a Leading Global MNC! Position: International Voice Support Customer Service (US/UK Process) Shifts: Rotational (Aligned with US/UK Time Zones) Eligibility: 10+2 / 10+3 / Any Graduate Experience: 0.6 to 4 Years  Launch Your Global Career Today! Join a top-tier multinational company that's expanding its International Voice Support team! We're looking for enthusiastic and customer-focused individuals to support our US/UK clients. If you're fluent in English and passionate about delivering outstanding customer service, this is your chance to grow in a global work environment.  Key Responsibilities Handle inbound and outbound calls from international customers (US/UK markets) Resolve customer queries and provide technical/product support Deliver accurate and timely information about services and policies Maintain a professional and empathetic approach throughout all interactions  What We're Looking For Experience: 04 years in International BPO or Voice-based Customer Support Communication: Excellent English speaking skills with a neutral or US-accent preferred Tech Skills: Basic computer literacy and good typing speed Flexibility: Willingness to work rotational shifts based on global time zones Personality: Customer-first attitude, proactive mindset, and a strong desire to grow   For Immediate Consideration, Contact: PRIYA   :  76192 18164 NITHIN :  99451 87927 NIHAL   :  88843 50424 Email:   Step into a World of Opportunities! Be part of a high-performing international support team, enhance your professional skills, and build a rewarding global career. Lets build your future together!!! Warm regards, Team Personal Network.

Excellent English Communication: Crystal-clear verbal skills with a neutral or US/UK accent for seamless customer interactions. Experience: 1-8 years in international tele-sales, customer support, or customer service (US/UK voice process only). Education: Preferably graduates (B.Com, B.Sc, B.A) - freshers with strong English welcome! Shift: Night shifts only (US hours) - perfect for night owls! Skills: Confident, customer-focused, and ready to handle inbound insurance queries.

Hiring For Voice Quality Analyst Profile for Gurgaon location.Experience :1+YearsShift timing : US ShiftBudget : upto 5.0 lacLocation : GurugarmKey responsibilities and accountabilities :--Conducting call evaluations and one to one feedback sessions to share quality feedback-Participating in calibration sessions-Establishing a positive work relationship and collaborating with other members of the Voice Quality and operations teamsPlease Note: Share your updated CV on my mail id cv.cocentrus@gmail.comRegards,Neha (HR Team Cocentrus)9479715871  

As a Lead Trainer Voice and Accent Coach joining our Learning & Development team, you will play a crucial role in enhancing language skills, voice modulation, and accent training for BPO professionals. With your expertise and guidance, you will contribute to the continuous improvement of communication and call handling abilities within the organization. Your responsibilities will include: - Conducting language, voice, and accent training sessions in line with organizational standards - Auditing calls and providing structured feedback to enhance communication and call handling skills - Coaching underperforming individuals and monitoring progress through tailored interventions - Developing and implementing on-floor coaching and feedback strategies - Creating training materials, flyers, and session plans based on call audit insights - Supporting On-the-Job Training (OJT) and production ramp-up by mentoring learners - Maintaining detailed records of audits, feedback, coaching, and training sessions - Collaborating with operations stakeholders to execute and assess training programs - Evaluating trainees and updating supervisors on progress - Conducting interviews to assess language, voice, and accent proficiency in new hires Your qualifications should include: - A strong command of grammar, pronunciation, vocabulary, and spelling - Proficiency in feedback mechanisms and coaching methodologies - Skills in developing session plans and training presentations (PPTs) - Excellent verbal and written communication abilities - Proficiency in MS Office tools - Confidence in delivering sessions to large audiences - Organizational skills, self-motivation, and leadership qualities You are required to have: - Minimum 5 years of experience in international BPO operations - At least 3 years of experience in language, voice, and accent training within an international BPO setting - Minimum 2 years of hands-on experience in international calling - A proven track record of conducting a minimum of 70 training batches - Minimum 1 year of experience in call auditing and coaching with a focus on language and call handling - A graduate degree in any discipline - Certifications in English language teaching (BEC, CELTA, TESOL) would be advantageous Join our team located at Ambattur Industrial Estate, Chennai, and make a significant impact by enhancing the language and communication skills of our BPO professionals.,

You will be joining Bizz Solutions Private Limited as a Customer Support Executive for the international logistics voice process team. Your primary responsibility will be to interact with international clients, addressing their shipment-related queries and providing real-time logistics support. **Key Responsibilities:** - Handle inbound and outbound voice calls from international customers regarding shipment status, documentation, and delivery updates. - Communicate clearly and accurately with clients across various global time zones. - Collaborate with internal departments for smooth logistics execution. - Maintain updated records in CRM and internal systems. - Escalate complex issues and ensure resolution with follow-up. - Meet customer service KPIs and SLAs consistently. **Key Requirements:** - 1-3 years of experience in an international BPO voice process, particularly in logistics or freight forwarding. - Proficient in spoken English with a neutral or global accent. - Strong interpersonal and customer service skills. - Ability to multitask in a fast-paced, high-pressure environment. - Openness to work rotational or night shifts. **Preferred Qualifications:** - Bachelor's degree in any field, preferably Logistics, Commerce, or Business. - Knowledge of global logistics workflows, shipping documentation, and Incoterms. - Experience with logistics CRMs or platforms is advantageous. Bizz Solutions Private Limited offers a competitive CTC based on experience. This is a full-time, permanent position with benefits such as health insurance, paid sick time, and Provident Fund. The work schedule includes day, morning, night, and rotational shifts, with a yearly bonus opportunity. Please ensure that you meet the job requirements before applying and be prepared to discuss your current CTC and salary expectations. This role requires a minimum of 2 years of experience in customer support and proficiency in English. The work location is in person at Trichy, Tamil Nadu.,