zomato-jobs

5 Zomato Jobs

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posted 2 weeks ago

Customer delight

Hyperpure by Zomato
experience13 to 17 Yrs
location
All India, Gurugram
skills
  • customer service
  • training
  • project management
  • Google Sheets
  • data analysis
  • verbal communication
  • written communication
  • problemsolving
  • SOPs design
  • analyzing data
  • implementing solutions
Job Description
As an ideal candidate for this role, you should possess the following qualifications and experiences: - 13 years of experience in customer service and training - Expertise in problem-solving and project management - Proficiency in Google Sheets and a good understanding of data - Excellent verbal and written communication skills Your key responsibilities will involve being the driving force behind our CX operations. This includes designing Standard Operating Procedures (SOPs), analyzing data, and implementing solutions to enhance growth and efficiency. Please note that this is an in-office position located in Gurugram. As an ideal candidate for this role, you should possess the following qualifications and experiences: - 13 years of experience in customer service and training - Expertise in problem-solving and project management - Proficiency in Google Sheets and a good understanding of data - Excellent verbal and written communication skills Your key responsibilities will involve being the driving force behind our CX operations. This includes designing Standard Operating Procedures (SOPs), analyzing data, and implementing solutions to enhance growth and efficiency. Please note that this is an in-office position located in Gurugram.
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posted 1 month ago
experience1 to 5 Yrs
location
Karnataka
skills
  • Operations management
  • Analytical skills
  • Interpersonal skills
  • Problemsolving skills
Job Description
As a Field & Operations Manager (FOM) at Zomato Manipal, you will play a crucial role in expanding our Logistics team and ensuring a seamless delivery experience for our customers. You will need to be empathetic, possess strong analytical skills, and excel in interpersonal communication and problem-solving. Your innovative solutions will drive growth and have a significant impact on our delivery partner ecosystem. **Key Responsibilities:** - Manage and oversee field operations to ensure efficient delivery services - Develop and implement strategies to enhance the delivery experience for customers - Monitor performance metrics and analyze data to identify areas for improvement - Collaborate with cross-functional teams to drive operational excellence - Train and mentor delivery partners to maintain high service standards **Qualifications Required:** - 1-4 years of experience in operations management (Preferred) - Proficiency in Kannada (Mandatory), Tulu (Preferable) - Strong communication and problem-solving skills - Ability to work in a fast-paced environment and adapt to changes quickly Join us at Zomato Manipal and be a part of transforming online ordering into an exceptional experience! Enjoy benefits such as cell phone reimbursement, health insurance, internet reimbursement, paid sick time, paid time off, and Provident Fund. This is a full-time, permanent position based in Manipal, Karnataka, requiring in-person work. Apply now and contribute to making a real difference in the online food delivery industry!,
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posted 2 weeks ago

Delivery Assistant

ZOMATO PVT LTD.
experience0 to 4 Yrs
location
Bhubaneswar, All India
skills
  • Delivery
  • Driving
  • Communication
Job Description
As a delivery partner at Zomato in Bhubaneswar (Patia, Chandrasekharpur, Jaydev vihar), you will be responsible for delivering orders to customers in a timely and efficient manner. Key Responsibilities: - Delivering orders to customers within the designated area - Ensuring the safety of the delivered items - Providing excellent customer service during the delivery process Qualifications Required: - Valid driver's license and a two-wheeler - Good knowledge of the local area - Ability to communicate effectively in Hindi Please note that this is a full-time role with day shifts. In addition to a competitive salary of up to 35000, you will also be eligible for health insurance, joining bonus, and performance bonus. As a delivery partner at Zomato in Bhubaneswar (Patia, Chandrasekharpur, Jaydev vihar), you will be responsible for delivering orders to customers in a timely and efficient manner. Key Responsibilities: - Delivering orders to customers within the designated area - Ensuring the safety of the delivered items - Providing excellent customer service during the delivery process Qualifications Required: - Valid driver's license and a two-wheeler - Good knowledge of the local area - Ability to communicate effectively in Hindi Please note that this is a full-time role with day shifts. In addition to a competitive salary of up to 35000, you will also be eligible for health insurance, joining bonus, and performance bonus.
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posted 2 months ago

Delivery partner

ZOMATO PVT LTD.
experience0 to 4 Yrs
location
Bhubaneswar
skills
  • Delivery Partner
  • Bhubaneswar
  • Patia
  • Chandrasekarpur
Job Description
As a delivery partner for Bhubaneswar (Patia, Chandrasekarpur), you will be responsible for: - Delivering packages in a timely manner - Ensuring the safety and security of the packages - Maintaining a positive and professional attitude towards customers Qualifications required for this role include: - Valid driving license - Good communication skills - Ability to navigate using GPS or maps Please note that the work location is in person and the preferred language for communication is Hindi.,
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posted 2 months ago

Delivery

zomato.delivery
experience0 to 4 Yrs
location
Meerut, Uttar Pradesh
skills
  • Customer Service
  • Teamwork
  • Recruiting
  • Integration
  • Communication
  • Interpersonal Skills
Job Description
As a Delivery team member at zomato.delivery in Meerut, your role involves ensuring timely and accurate delivery of orders to customers. You will collaborate with the team to provide excellent customer service and maintain a high level of integration within the delivery process. Key Responsibilities: - Ensure timely and accurate delivery of orders - Provide excellent customer service - Collaborate with the team for an efficient delivery process - Maintain a high level of integration within the delivery process Qualifications Required: - Customer Service and Teamwork skills - Recruiting and Integration skills - Ability to work effectively in a team environment - Strong communication and interpersonal skills - Experience in the food delivery industry is a plus - High school diploma or equivalent,
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Zomato Jobs FAQ's

  • What is the work of a company?

    Zomato is an on-demand food delivery platform having an existence in more than 1 million restaurants in 10,000 cities across 23 countries. It was founded in the year 2008. The primary work role of a company empowers individuals to get food from local eateries and restaurants delivered at their doorstep. This platform also provides information about close by restaurants, their menu cards, average cost, ratings and reviews. Zomato is a reliable partner for many restaurants hoping to grow its business by expanding its reach and users via online branding.

  • What is the eligibility criteria for the company?

    Zomato is an overwhelming platform for restaurants to improve their market presence and grow its user database. For securing a job in a company, candidates have to clear the eligibility criteria fixed like a candidate should have secured 65% or above in graduation, 10+2. He or she should not be enrolled with any backlogs at the time of the interview and at the same time, the candidate also work on their technical and professional skills which are mandatory to clear the interview rounds.

  • What is the selection process of the company?

    Getting selected for the interview round is the main goal for every other candidate who is willing to apply for a job in Zomato. But, there is a selection process that a candidate has to clear for securing a job which leads to three rounds that are written exam, technical interview, and HR interview. Applicants who find their profile identical for the various job profiles in zomato can apply and step ahead for a secure future.

  • Is Zomato a product based company?

    Zomato is a service-based company and offers different products. Through the use of the application and by visiting the website of zomato, you can get in-depth information on delivery, dine-out, nightlife and other places around you. An individual can easily find the perfect location based on your choice of locality, cuisine, cost or user-based ratings.

  • How soon can I get a job?

    You can get a job as soon as you start applying for jobs on Shine App. All you need to do is download the Shine App and create your profile with an updated resume. Shine app offers job vacancies across all functional areas like IT, Marketing, Finance, Digital Marketing, Banking, Human resources, etc.

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