Operations Manager

Job Description

Job Description:
The Operations Manager is responsible for overseeing daily business operations, improving processes, managing teams, and ensuring smooth functioning across all departments. The role focuses on productivity, quality, and operational efficiency.

Key Responsibilities:
- Manage day-to-day operations and ensure smooth workflow.
- Develop and implement process improvement strategies.
- Monitor operational KPIs and prepare MIS reports.
- Coordinate with production, HR, finance, logistics, and quality teams.
- Ensure compliance with safety, quality, and company standards.
- Allocate resources effectively for maximum productivity.
- Handle team supervision, training, and performance evaluation.
- Resolve operational issues and reduce downtime.
- Maintain communication with vendors, clients, and internal teams.
- Control operational costs and support budgeting activities.
- Plan and manage shift schedules and manpower distribution.
- Lead continuous improvement initiatives (5S, Lean, etc. if applicable).

Qualifications Required:
- Graduate/Postgraduate in Business, Operations, Engineering, or related field.
- 4-10 years of experience in operations or production management.
- Strong leadership and team-management skills.
- Excellent problem-solving and decision-making ability.
- Good knowledge of process optimization and reporting tools.
- Strong communication and coordination skills.,