What is QI?

What is QI?

• 1.
  What is QI? Theory& Practice
• 2.
  Theoretical Definition ● “Businessintelligence (BI) can be described as "a set of techniques and tools for the acquisition and transformation of raw data into meaningful and useful information for business analysis purposes”” [1] ● Quality intelligence (QI) can be described as "a set of techniques and tools for the acquisition and transformation of raw data into meaningful and useful information for quality analysis purposes”
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  Practical Definition Overview AcquireData Transform Data Present Data
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  Acquire Data 4 Acquire Data AutomatedTest Results Manual Test Results Customer Support Input Incident Management Input Product Monitoring Tools Customer Reviews Business Performance Input Development Team Input
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  Transform Data 5 Acquired Data Impacton different stakeholders Transform Data Impact on next release Long term impact on quality
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  Present Data 6 Transformed Data Present Data PresentationReport Verbal Communication Dashboard Tool Other efficient way of presenting data
• 7.
  Summary ● Quality Intelligenceis about gathering and transforming data into something useful for our stakeholders ● One big part of gathering data is testing and summarizing test results ● Another big part is gathering input from the Business Performance, Customer Support, Incident Management, Product Monitoring Tools, and other relevant information sources ● Finally we must transform this gathered data into something that makes sense to our stakeholders, and which will help them in their decision-making ○ It is very important to set the stakeholders’ needs first - we are gathering and transforming data for them, not for ourselves ○ When evaluating the impact or value of a piece of information - always take the stakeholder’s perspective, not your own ● Once we have transformed the data we must share this data with our stakeholders in the most efficient way 7
• 8.
  References [1] Business Intelligence https://en.wikipedia.org/wiki/Business_intelligence