Caribbean House

I'm a little late on this review but I wanted to be sure I wrote one anyway because I was so impressed with this place!

My friend and I stayed here a couple weekends ago for four nights. I was hesitant to book simply due to the amount of "rules" on their website. It just felt like a place that was going to charge me extra when I checked out because I breathed too loudly one of the nights. We booked anyway, and I am glad we did!

The rooms were small, but they all are in Key West. If you want something big, go to Miami. I saw a few reviews talk about the temperature of the rooms- we did not have an issue! It took us the first night to find the sweet spot of the window AC unit where we weren't too cold but weren't too hot, but once we did it was smooth sailing! Our room was clean and the bathroom was well-stocked.

My biggest pleasant surprise was the complimentary breakfast! I expected basic toast and coffee, but there were quite a few options, from breakfast sandwiches to fresh fruit cups to yogurt to bagels. And let's not forget the free mimosas! Even their coffee bar was stocked with flavor syrups so you could enjoy your vacation coffee rather than choking down bad brew with powdered creamer.

Service here was simply wonderful. We received a call the day we were arriving with all of the details of how to access our room (we came in late so nobody would be in the office). Throughout our stay, they were attentive to our every need, and it was nice to walk past the office and see a friendly face instead of a random desk clerk who clearly hates their job. We ended up renting some bikes from them (a great amenity I might add!) and realized that we did not have cash to rent them. They kindly let us take the bikes for the day and return the next day with cash for the rental! You just won't get that level of service at most places!

Overall, I loved our stay at Caribbean House and would gladly return again! If you're considering booking here, DO IT!

I understand there is a cancellation policy, but I booked through hotels.com and on all third party websites it says children are allowed. I sent them proof and they just still refuse a refund. what an awful hotel. Then they called hours later to tell me we could stay if my kids quiet? LOL

We stayed here a total of four nights. As one who travels for my job I've stayed at some 200 hotels/yr so my review would be not only about our stay but in comparison to the thousands of hotels over the last twenty years...
Let me say that check-in was the fastest I've ever had and that's because the process starts with a secured area by a six foot fenced and locked gate. You get a passcode texted and instructions on your room. On the room. Door are your keys and the finishing touches for your paperwork are awaiting you in your room. Just complete a few lines and return the sheet to a drop box.
There are staff on site for any needs
Next the room is the smallest I've ever stayed in and that's saying something. Smaller then some I've stayed in while staying in NY, Barcelona, Toyoko, and other locations abroad. However the room was very clean, had a very comfortable queen size bed with six pillows that were also very comfortable. There was a tall dresser with 5 drawers, a mini fridge, night stand tables on both ends, a ceiling fan, and a window unit air conditioner that had no shortage of extremely cold air to offer.
The bathroom was furnished with a pedestal sink, round bowl toilet and standup shower the size of a broom closet.
My only drawback was the water pressure but it was understandable due to the small area of the shower, otherwise you would have water outside the bathroom and in the living area.

They do offer breakfast with the stay but it doesn't start until 8:30 and we're already several hours into our day by then.

The Caribbean House is in close proximity to Duval, in the center of the E-W stretch. The decor is great, continental breakfast was good (juices, lemon water, yogurt, mimosas, boiled eggs, pastries). The rooms are very small, so I advise packing small and possibly even leaving your luggage in your car. There is no place for it in your room. The shower is extremely tiny, and I'm a small person! There was lots of noise from adjacent rooms, and the employees/owners go up to the third floor and make noise all night long. Make sure to book a parking spot!

OUR ROOM SMELLED LIKE SEWAGE WATER OUR ENTIRE THREE DAY STAY! The odor was terrible the day we checked in and we did our best to try and push through. When the smell got worse the second day we brought it to the attention of Caribbean house staff and they told us they already knew about the smell and that it was seeping through the walls into their front office. We didn't understand why they didn't address this with us the first day or why we weren't given options. They attempted to dump bleach down our toilet but that didn't work. We were forced to go buy our own air fresheners in an attempt to manage the odor since we had no other options. Today, when we checked out, we believed there might be some compensation. We were told by staff there was nothing they could do and to come back next year and hope things would be better. What was even more disappointing was that we have stayed here the past couple years and have brought family and friends to this establishment. Hotel staff said it was noted in their system we were regular guests but would still do nothing. In the end, the manager never reached out to us or spoke with us at all. Not even a simple apology. We will NEVER be back and do not wish this type of service on anyone! DO NOT STAY HERE!!

Truly excellent. Kind staff, perfect walkable location right off Duval and across from Blue Heaven. You can walk everywhere in town practically outside of the airport. And on top of that, it's one of the best deals in town. Guaranteed, I'll stay here again.

WOW! We are not easily impressed. And we are absolutely impressed. Prime location, really hopin' neighborhood. But we never once heard the road noise. The bed is very comfortable, room is extremely clean, such thoughtful attention to details. The breakfast is excellent, in the most adorable hidden area. The decor is so tastefully chosen to really give us the Key West feel we desired. Parking was easy to arrange and use. The staff, Mary really went out of her way to make us feel like family!
If you are searching for a place in Key West look no further. This will not disappoint, it will impress you!

Really cute place. We had the Dominica Room #4. The rooms are very small but we were literally only in it to sleep and get ready. For about half the cost of everywhere else, It is worth the money. Great location. Not too far from Duval St. 10 min walk to the southernmost point. We rented bikes from them which was super easy and convenient for $15 for a full 24 hours. Our bed was made and towels refreshed every day. We were also surprised how quiet it was when we slept.

In our favorite Key West neighborhood of Bahama Village, there exists an adorable inn with an adorable nightly rate ($89 a night off season.) The location is amazing, with lobster benedicts and bloody marys from our favorite restaurant, Blue Heaven, basically so close they can tap us on the shoulder to wake us up in the morning. And the best thing of all: pooches welcome at no extra cost. That's right, up to 2 dogs of any size allowed per room.

The room was tiny, with about 2ft of space surrounding the full bed, but very well decorated and home-y feeling. There was a TV to sustain us through a period of torrential rain, a side table, dresser, AC, and bathroom with a small shower.

One of our pups cried the first night for about 20 minutes straight, when we ventured out for a slice of pizza after getting in a bit later than expected. I felt bad, but no one bothered us about it-- I think there is some tolerance for these things at such a dog-friendly place.

If you get in late, ring the bell at the front door and the French woman who runs the inn will come down and check you in. They also had reserved a parking space in front of the building for us, which can be really helpful in that area.

If the gates are closed, you need a key to get out or in, which is great for the letting the dogs walk around the bottom deck area in the morning without worrying about them slipping out. There is a small coffee bar with patio seating, so you can have a sip and let the pups meet-and-greet before heading out for the day. We felt our dogs were safe and sound while inside the property and there's an old football field-turned-dog park about 2 blocks away where they can get their run on.

We'll definitely be coming back. The price can't be beat, and while we could use a scoatch more room, the fact that we don't have to pay to board the dogs and can just throw them in the car and take them with us, is, how you say, priceless.

We stayed in the Antigua Room. It was the typical size Key West room. Very clean, window a/c worked great, fridge in the room is nice & breakfast area right by the room. No issues staying here. HIGHLY recommend paying for their parking if you need to park a vehicle. Its convenient & way cheaper than paying for other city parking.