Northern Nevada Tree Experts

They send a guy with a pole trimmer to trim a large tree. All they do is THIN the tree with the pole trimmer. The tree never was trimmed and same for my smaller tree.
The cherry picker truck never came.... If he even owns one !!
Very disappointed with them and their work. Marx says he will respond but never comes with the two man joke of a crew or calls like he says !!

First the disappointment: One the reasons I chose Northern Nevada Tree Experts is that Marx, the owner, is a certified arborist and he told me he would be at the job site. This didn't happen. He didn't even show up at any point.

So why am I giving this company 5 stars? The foreman, Deshawn Vargas, did an outstanding job. He even went out of his way, clearing the debris on my patio and taking it with him along with what had been cut down by him and his crew.

I'm still dismayed that Marx didn't follow through with what he told me. Even so, I would use this company again because Deshawn Vargas is competent and has a great attitude.

I highly recommend Northern Nevada Tree Experts. We had two large trees, an Ash and a Willow, that had blown down in our back yard creating a total mess. I called in and spoke directly with Marx. He was attentive, communicated well and gave me a fair quote. I let him know the urgency of the project and he scheduled me quickly. He and his crew came out in a timely manner and did a quality job of breaking down both trees, grinding the stumps, removing the roots and hauling everything off. They cleaned up all the debris and left my yard neat and clean. I would certainly use them again for any future tree services.

Mark and his team came out on time and did an excellent job! They trimmed 2 trees for us and removed a massive spruce tree that was not meant to be between two homes. They were efficient, respectful and fair priced! I highly recommend these company!

Marx and his team came out and helped me with a tree emergency and I couldn't be happier with their work. They are responsive, professional, friendly and they do excellent work.

You need look no further if you need any tree work done. We will ONLY use Northern Nevada Tree Experts in the future.

Requested a quote , never heard back
I ended up going with D&D

I like using Yelp to find businesses, this time it didn't work out

The service requested was tree removal, one blue spruce and one red pine, due to poor location of original planting.

The crew arrived early on the scheduled day and completed the job in a little more than one hour.

Cleanup was complete and through.

Crew to return to take out two more large roots in the planter bed.

I posted a google review of this company, as well. The owner rudely replied with a snarky remark, which obviously shows his serious lack of communication skills and professionalism with customers.

The owner was 1.5 hours late for our appt. When we said that we can't wait for him all day after 1.5 hours, he rudely told us to ask someone else to do it. Once again, you're not doing anyone any favors - you're receiving payment for services. You don't want our business? Fine! We're happy to stay away from people like you.

See the attached screenshots of our texts for proof.

I highly recommend Marx and his crew. I've used them twice now to cleanup and maintain an inherited front tree nobody ever cared for prior to us. They are reasonably priced, professional, on-time and do a great job.

We hired this company to remove a tree from our front yard. They cut the tree down and told us their stump grinder was broken and they would call us back when it was fixed (in a few weeks). We had to call them back a month later to remind them. They came back out to "remove the stump" and tried to charge us more money to finish the job they didn't do in the first place! When they finished, It was left covered in wood chips and when we hired a landscaper to clear the wood chips and put grass back over the area, they said the stump was protruding. We tried calling them back and spoke with their secretary who told us we would receive a call back and we never did. I left several more voicemails and never received a call back. We eventually had to hire another company to take over and fix their poor work. Not impressed with their services and DO NOT recommend unless you want to pay double the price to have someone come out and do the job correctly after they've left