Review Highlights
“It was nice and clean, and there were some items that were limited one per member (like cases of water bottles).” in 6 reviews
“In general, this is one of the busiest Costcos that I've visited - they actually have parking lines on the grass!” in 3 reviews
“Also, had a great experience buying a brand new Subaru Forester through Costco from Bertera in West Springfield.” in 3 reviews
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- 31148390Mar 2, 2019
This review is for the Enfield Costco's Vision Department.
We needed to replace glasses my son lost (argh), and our insurance doesn't cover but 1 pair every 2 years...so off to Costco we went, prescription in hand, to check out their prices. Well, they were phenomenal. Now, my son doesn't have a super complicated prescription, but still...we got two pair of prescription glasses--TWO PAIR--for $220. That is less than what we'd have paid at our eye doc's office for one pair. Incredible. And my son had two pair to ruin/lose! Woot!
I must say that the whole process was very smooth at Costco Vision. Ya know how Costco is just a busy place? Well, that's no different for the Vision department. They're just busy, and we just have to understand that we are not going to walk in and out in 10 minutes. But those Vision guys (didn't see any female Vision employees) are efficient! And they are nice.
Even though they are flat out with customers, it all ran so smoothly. We were moved through each step of the process patiently and with all the information we needed. Whenever it was our turn, we got 100% of that person's attention, no rushing. And it was really a pleasant experience. Professional and pleasant.
We had my son's glasses in under a week (remarkable!), and he loved them. Perfect fit, good to go. We had to come back several months later for a small fix (son's fault, not the glasses), and we were all set in minutes. We will definitely come back for more glasses--um, 1. because my son is sure to ruin/lose more, 2. our vision insurance only gets us 1 pair every 2 years, and we'd like a couple!
I also need to say that the person who helped us both times at Enfield's Costco Vision was a man named Tim. He was incredibly professional, helpful, and kind. I'm sure everyone in the department is great, but Tim was who we had experience with, and he is top-notch!Helpful 3Thanks 0Love this 1Oh no 0 - 184201479Sep 29, 2024
Trying to be open minded about this review because I also have a BJs membership.
Pros for me are better selection of food which is really it.
Cons are they are not open first thing in the morning when I grocery shop and the parking is insanely busy. Gas is more expensive too.
I don't think I will get my memberships worth out of here.Helpful 0Thanks 0Love this 0Oh no 0 - Karen W.Orlando, FL80737Jul 8, 2024
what can I say ? costco has great prices especially on gas ! i always go in to buy a chicken and spend a lot more than 4.99 lol Quantities can be large for one-two people but if you can store it or give it away its worth it Also name brand clothes which was a surprise
Helpful 0Thanks 0Love this 0Oh no 0 - Thea P.Manhattan, NY64996Nov 26, 2023
Clean, organized and well stocked...on Black Friday, no less! The food samplers MADE IT RAIN so obvi we bought everything. Even other customers were super chill as we threw axes in the aisle ("You should get that axe-throwing set--my kids love it!"), had a dance party amidst the bulk-nut offerings or just engaged in general shopping-cart buffoonery. Come one, come all to the Costco at Enfield!
Helpful 0Thanks 0Love this 1Oh no 0 - Nov 5, 2021
This is the best & the closest Costco I've ever been to! They have an amazing food court, with good food. They also have a cool, limited selection of books, clothes, and electronics. We go there very frequently (probably once a month or so!). Interestingly, it's right near the Enfield Square. Come visit this place and please don't leave yourself empty-handed. Please become a membership if you're in the area. This is a store you'll enjoy coming to! It's better than the BJ's Wholesale Club but Sam's Club (that used to in Manchester, but then it closed three years ago) always had the same expectations you would have at Costco.
Helpful 1Thanks 0Love this 1Oh no 0 - Allie J.Ellington, CT071Mar 13, 2024
Horrible. This place doesn't know how to run itself. I feel like I'm in a different country when I'm here. Everything is so strange it's like a massive warehouse. The portions are humongous on everything. Places like this are the reason America has an obesity problem. The value isn't even good because they give you so much food in one pack that it'll go bad. The employees are rude and unhelpful. It's always busy here too. And on top of that they make YOU pay? Never visit this store.
Helpful 1Thanks 0Love this 0Oh no 1 - Sara C.Boston, MA135211486Mar 31, 2021Updated review
I am absolutely obsessed with Costco!! With a membership, customers can find the best quality products ranging from baked goods to meat to furniture. I'm never hesitant to try something new from here because I know it'll always be good. Costco hasn't let me down yet!
Even with the Coronavirus, we made a trip to the Enfield Costco to buy a few necessary groceries. There weren't a lot of people shopping at this time, possibly due to the self quarantining that was going on, but there were some people that still had to make the trip to this location. It was nice and clean, and there were some items that were limited one per member (like cases of water bottles). This is a great location overall.Helpful 1Thanks 0Love this 0Oh no 0Apr 1, 2020Previous reviewI will never have a negative thing to say about this Costco. You need to be a member to go to any of the locations, but once you're in, you're golden. They have the best quality goods I've encountered at any regular grocery store, and I've learned you can't go wrong with any new products you might be emboldened to try. For example, I recently tried out praline pecans from Kirkland signature, and they were incredible. I feel confident about trying out anything new I find here. Even with the quarantine and social distancing going on with the Coronavirus out on the loose, Costco still maintains its high standards. They have everything from fruits to meats to ice cream to toilet paper.
When we're not all fearing for our lives, they set up stands with samples of whatever they want to advertise for, which is a great idea, because I personally believe all their products are worth trying out. I'm always looking forward to my trips to Costco!! - Harry Y.Springfield, MA0460May 12, 2023
Was told that I couldn't use my wife's Costco card by the cashier, when my wife was 15 feet away at the food court. She blamed "corporate" for her decision to harass me. Thank you so much for your team spirit and Costco courtesy. I have never been treated this way at Costco before, but you just earned a one-star review.
I want to add that I had 2 carts, so it was very apparent that my wife was shopping with me. She wanted my wife to get out of the long line at the food court to come back to prove that she was in fact in the building. I instead took out my card that had worn out and no longer worked for the scanner. This particular cashier just had a petty "bone to pick" with me. I guess I just wasn't her type of shopper.Helpful 0Thanks 0Love this 0Oh no 0 - Chickita L.CT, CT0221Jun 25, 2023
This is the WORST store in the world! The store is too big and you have to pay to shop which is stupid. They DENIED me from getting samples. This is discrimination and I will not tolerate this disrespect. The employees are RUDE and not approachable or friendly. Never coming here again.
Helpful 0Thanks 0Love this 0Oh no 0 - 103252133Apr 25, 2019Updated review
I really hate telling you the latest experience at one of my very favorite stores--Costco, but I have written to HQ, submitted this info to their magazine, and put in suggestions at my store, and things have actually gotten worse, not better.
Usually, Costco does their research and is ahead of the trend, but when it comes to dreaded CANOLA OIL, they are actually adding it to or purchasing it in more and more of their products. That is bad news for children and parents. Canola's health risks are so bad that anyone doing basic research will learn it is extremely hydrogenated to lessen the presence of the Hexane chemical used to extract the oil from rapeseed.
To let you know how much they DO know this is bad, they (Monsanto) has now begun to call rapeseed a vegetable. That is a BIG stretch. Yes seeds are plants--but by no stretch of imagination are they vegetables, and their processing makes them a bad choice. This trans fat attacks brains, kidneys, and livers.
Unfortunately, it is now present in everything from baked goods to mayonaise, and to almost any foods that are packaged (like airline snack foods).
PLEASE COSTCO stop making us read every label to avoid this poison. And, please do your research:
Mehmet Oz, M.D.
The Gene Therapy Plan identifies how the lives we lead, and in particular, the foods and nutritional supplements we ingest, are a key determining factor in whether latent disease (which most people have to some degree) materializes or stays dormant. By identifying researched nutritional protocols that target specific conditions, and by providing a range of rich case studies from his practice as a leading oncologist and internist, Dr. Gaynor provides insight and an action plan into how the body operates that will benefit medical practitioners and patients alike.
And:
https://draxe.com/canola-oil-gm/
Just two of the voluminous research on this oil
But, thanks for changing your butter croissants to ALL butter, and taking out the Canola from these. We'll give you that.Helpful 0Thanks 0Love this 0Oh no 0May 28, 2015Previous reviewI can't believe I haven't thought to Yelp Costco before now. I have blogged about it (www.spinningstrawintogold.readmstradinger.com/thatsoundslikeanita), and raved about it to family and friends.
Costco is a learned luxury. You have to understand it is a wholesale warehouse, not a grocery or variety store. They don't carry what your grocery store has. They started as a B to B type wholesale operation, from what I remember being told, and opened up to general consumers later.
Some buyers resell Costco purchases.
Therefore it isn't for people who think only about price.
I like stocking up on staples, even for two of us. I like their attention to ingredients--like most things with no partially-hydrogenated oils or high fructose. I like their gourmet cheeses and holiday foods. I like the imported gelato from Sicily in a tub big enough to last us a month or more. I like gourmet kitchen supplies like my new natural stone mortar and pestle for making pesto and guacamole. I like getting money back to cover my executive membership plus. And I like trying out the regional differences to know what other markets offer, like when I visit my kids in CA, and they have stuff we don't get, but can request, in CT.
I love their unconditional guarantees, their helpful, well-trained personnel. I LOVE we could get hearing aids for )2500 instead of $7000, same brand.
I really can't think of anything negative to say. If you don't like a product there, don't buy it or go to a regular grocery store. There are thousands of things at Cotco, so you won't like them all. Buy what you do like. And let them know how they can improve. They listen.
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