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- CityRazedCountryboi S.Chicago, IL0492Aug 16, 2024
If you can help it, DO NOT PATRONIZE THIS STORE.
Customer service is terrible! And apparently their dress code isn't enforced - dirty polos, guys walking around with their pants hanging off their asses. Their self serve checkout registers are ALWAYS down. And that's only because their more worried about folks stealing than they are about providing good customer service. This has to be the most low-vibration, ghetto supermarket in Chicago.Helpful 0Thanks 0Love this 0Oh no 0 - Latisha B.Chicago, IL04330Oct 21, 2021
Did curbside pickup today this morningAnd it was the second worst experienceFrom a jewels that I ever had to endure!!! The young lady who should be fired immediately comes out with my groceries and leaves the cart there refusing to put my items in my trunk and begins intentionally walking away!!! I politely said excuse aren't you supposed to put my groceries in my trunk she says no I don't have to im not required to So when I then say let me call the store manager ans she smart mouthly says They ain't going to do nothing what are they going to do but she then changes her mind and placed my groceries in the car .....Like WHAT THE HELL!!! Wont be spending my hard earned money here again #Highly Pissed
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Dawn M.
Oct 21, 2021
Please accept our apologies for the unsatisfactory customer service you received from our Curbside Pickup associate. Please know that we do care about our customers, and we want to provide the best shopping environment for everyone. We have directed your concern to our proper Leadership Teams for further review. If you would like to be personally contacted regarding your experience, please visit us on our site or the Contact Us page. Thank you for your feedback and time.
- Mike J.Chicago, IL0190Jul 22, 2021
Don't shop before 8am. No lines open. Grandma has 50 items and several price checks. 20 minute check out.l- two days in a row. It's a pattern. They have no self check open early. It's not the employees fault. Poor mgmt. most jewel stores have poor mgmt. north. South. Poor. I bought a muffin. It took 31 minutes. No one asked or checked them in. Good store. Bad mgmt. after 8am it's quick. Before work---- it's not the place to go and be at work on time.
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Dawn M.
Jul 22, 2021
Hello, Mike. We're very disappointed to learn that the speed of checkout before 8 AM at this location can be sluggish, we have shared your concerns with the store's Leadership Team for further review. Please reach out to us via the "contact us" section on our website to provide your phone number or email, as well as any additional details you'd like to provide regarding your experiences, so we may further assist you. We look forward to hearing from you!
- La Tonya G.Chicago, IL4346493170Jun 18, 2018
This Jewels is ok but I think it could be better and I don't know if it is due to the community that it is but it nothing like the ones on the North Side of Chicago and that saddens me.
It has always been clean when I shop here and like any place you run into a knucklehead or two but for the most part this location has some great employees.
My only real issue is there selection is not as large as some of the other Jewels on the North Side.
This is not the employees fault but whoever sees over the layout and the buying needs for the location.
Hey don't get me wrong I haven't seen any Chitterlings at the Jewels I go to on the other side of town but there are some great cooks within this community as well and if they want to compete with these other grocery stores like Whole Foods and Marianos they may want to research it...but hey that's just me.
Other than that when Im in area I would come here and shop because they have great employees and it is always clean.
As always folks...
Enjoy!!!Helpful 0Thanks 0Love this 1Oh no 0 - Vernon P.Antioch, IL10219619Feb 27, 2019
This is only a brief review, it is a grocery store, not a five star restaurant. It was well stocked and clean, the lines were rather long even though they have so many lines that could be open. This is the best option for a full size/service grocery store on the south side.
Helpful 0Thanks 0Love this 0Oh no 0 - Richard K.Chicago, IL03315Dec 19, 2015
The worst grocery store and very expensive. I feel that because it's on the south side of Chicago they do not maintain it like other Jewel grocery store brands. Items in the meat/seafood department are always missing. Their shelves are dirty and disorganized. I only use it now as a convenience store. Mariano's does a far better job with the same price point. See pictures.
Helpful 2Thanks 0Love this 0Oh no 0 - Ursula P.Chicago, IL2712693739Apr 23, 2017
This Jewel Osco is pretty good . They have a pretty good selection most times . The prices are some good some meh . The staff is pretty nice as well .
Helpful 1Thanks 0Love this 1Oh no 0 - Audra W.Chicago, IL4584237Sep 9, 2012
The prices on most items have gone down due to the new Walmart Super Center 4 blocks away. Meats are always overpriced, good selection of liquor if you need a fast grab for a party. Self check-out lanes makes getting in and out quickly a breeze..
Helpful 1Thanks 0Love this 0Oh no 0 - Deborah M.Chicago, IL95314Jan 11, 2011
Been shopping here for more twenty years. Jewel has raised their prices to a ridiculous level. Meats are second- hand. Fruits and vegetables are a little better in quality. Service is terrible. Too many inexperienced teenagers working there.
Jewel's is I. Competition with the two other food chains in the area and it's pathetic that they do not have a decent sale on food items. Ans that game that they have to earn points toward purchasing appliances is a joke.Helpful 0Thanks 0Love this 0Oh no 0 - T D.Chicago, IL0155May 13, 2018
I was there were a way I could give less than one star this location consistently does not have enough product . today is Mother's Day about 4:30 PM and they have no chicken wings!! every time I come to the store they are missing a major component of grocery shopping it looks as though the shelves of been pillaged. I blame the management of this store. as black people we spend a lot of money in the store , but we never have what we need until we start reporting it to corporate is going to continue. NO STARS!!!!
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