Zenn / Contact

Ask us anything. A real person replies within 24 hours.

Help with your logo, brand kit, files, billing or printed cards. No bots, no ticket maze, just the people who make Zenn.

  • Real people, not a bot
  • Reply within 24 hours
  • Every language we speak

Send us a message

What’s it about?

We reply to the email above. You can also write to [email protected].

Quick answers

Where are my logo files?

Sign in to your account with the email you paid with. Every brand you’ve bought is there, ready to open and download again.

Can I change my logo after buying?

Yes. Open your brand from your account and edit the colours, font and words, then download again.

How do I cancel my Brand kit?

Go to your account and choose Manage subscription. You keep every file you’ve already downloaded.

I paid but nothing downloaded

Don’t worry, your purchase is saved. Sign in to your account with the email from your receipt, or send us a message below with that email.