Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,771 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,771 reviews

TripAdvisor Rating  3.5/5  4,930 reviews

Location hard to beat

Customer review rating 4.0/5

D Solo - Confirmed reviews ALL

Another good stay from a repeat guest. Good water pressure in the shower, room clean and comfortable. Looking forward to my next stay.

Dear D, Thank you for sharing your detailed feedback! We're delighted to hear you enjoyed the cleanliness, water pressure, and helpful service from our team. Regarding housekeeping, our current policy is to fully service rooms every third day to reduce environmental impact, but fresh towels and amenities are always available upon request. We're sorry for any inconvenience caused by the missed service and will take note to improve communication about DND signs. We appreciate your feedback about the kiosk check-in and understand how valuable interactions with our staff are—our team will always be happy to assist at the front desk during your future stays. Your comments about room layout and views have also been noted, and we'll do our best to make your upcoming stay even more comfortable. Thank you for your loyalty as a valued Gold member, and we look forward to welcoming you back next month. Best regards, Alex Mihardja Executive Assistant

Good location, basic facilities

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Great location, rooms were very compact. No frills. Good for cheaper short term accomodation.

Thank you for your feedback. We're glad you found the location convenient. We appreciate your input on the room size and will continue to focus on providing value for short-term stays. Best regards, Alex Mihardja Executive Assistant

Great location, friendly staff

Customer review rating 3.5/5

Ak Families - Confirmed reviews ALL

We love how central this hotel is, staff are friendly and super helpful. However, we are a bit disappointed that the bar is not open much during the time we were there so we didn’t get a chance to experience all the hotel facilities.

Dear AK, Thank you for your feedback. We're delighted to hear you enjoyed our central location and found our staff friendly and helpful. We’re sorry to learn that the bar hours didn’t align with your stay, and we’ll share your comments with our team to improve availability. We hope to welcome you back soon. Best regards, Alex Mihardja Executive Assistant

Not a great room

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We stay here a couple of nights a year. As an Accor member l was disappointed with the 2 rooms that l had booked that had a view of a wall.

Thank you for your feedback. We’re sorry to hear that your rooms didn’t meet expectations, especially as an Accor member. We understand the importance of a good view and will certainly take your comments into consideration for future bookings. We hope to have the opportunity to provide you with a more enjoyable experience next time. Best regards, Alex Mihardja Executive Assistant

Good location

Customer review rating 4.0/5

Megan Friends - Confirmed reviews ALL

Check in process was simple using the self check in kiosk. The location of the stay was excellent.

Dear Megan, Thank you for your feedback. We're glad you enjoyed the convenient self-check-in process and our excellent location. We appreciate your comments about the room size and will take this into account as we continuously work to improve our guest experience. We hope to welcome you again in the future. Best regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,529 reviews 9.6/10 Location
  • 4,137 reviews 5.3/10 Room
  • 3,105 reviews 7.1/10 Service
  • 70 reviews 6.1/10 WiFi
  • 2,292 reviews 2.9/10 Comfort
  • 1,545 reviews 6.5/10 Cleanliness
  • 825 reviews 7.8/10 Breakfast
  • 813 reviews 2.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.