This smart lock is a perfectly functional but average smart lock. If it's your first or only smart lock, it will do the job properly. However, it ends up looking rather average when you compare to the functionality offered by other smart locks at the same price range. For context, I already have a ULTRALOQ U-Bolt Wifi Smart Lock installed that I'll be comparing this lock to, and I got this smart lock for another door. Out of the box, the U-Bolt has a keypad and is wifi-enabled for remote access which are both features that the Smart Lock Pro requires separate accessories ($50 for the hub and $50 for the keypad) for yet the U-Bolt is the same price as the base Smart Lock Pro. If I were someone who cared to consolidate everything into one app, had other SwitchBot integrations to connect the Smart Lock Pro to, or already had an existing SwitchBot Hub, then I would see the appeal of sticking with the Smart Lock Pro and paying extra for all the accessories to unlock the full functionality. I would have also liked to see this smart lock come with wifi out of the box without needing a hub or included a keypad as part of the standard package. While I can understand the desire to lower the price by offering a barebones package, in practice, having to take out your phone in bluetooth range and use the app to unlock and lock the door is really annoying. There are definitely things that this lock does better than others: the simplicity of installation, lock compatibility, and motor power. I was very impressed with how fast I was able to install this lock despite having to take off half of the deadbolt. The box came with everything needed to install the lock including tape to hold the lock in place and even a screwdriver. I've installed other locks which took a long time because I had to take off both sides and put together the innards of the lock. Locks that just fit over the existing knob don't have the compatibility that this locks has. There was one annoyance with the installation: The tiny hex security screws for both sides of the lock are annoying to install when you don't have much clearance on the side of the lock especially since the lock is so bulky and sticks out so much. I would have wanted the lock to be wider or longer than stick out so much. Other smart locks that I've used also had trouble locking when the deadbolt is not perfectly aligned or a tight fit and this lock had no problems with that. Turning the lock manually is very smooth and tapping the button to automatically lock is just as fast. So far I haven't seen the lock jam. While the lock does provide a magnet for the door to detect when it is closed so it can auto-lock, there is no space on the side of my door to fit the magnet. Fortunately, this smart lock can still function without it installed; you just don't get any auto-lock functionality which I can live with as I don't want to rely on that. Another piece of functionality that I wasn't able to test but seems really cool is the ability to pair unlocking or locking the door to an NFC tag. It seems like tapping the NFC tag with your phone will trigger the app to unlock or lock the door so at least that can save you from having to open the app. Edit: I was so frustrated with unlocking the lock solely with my phone that I got the keypad and now the experience is so much better. The keypad is solidly built with clicky buttons and the right amount of lights to indicate status. It was dead simple to pair to the lock, mount it outside the door, add a new unlock code, and enroll a fingerprint. SwitchBot seemed to have thought of everything when it came to the entire keypad package including multiple ways of mounting and even a wet wipe to clean the surface where you're going to mount it. It also came with a NFC card that you can use to tap against the keypad to unlock although I'm not sure why you'd use that to unlock over a key code or a fingerprint. The keypad supports up to 100 codes, fingerprints, and NFC cards all locally which is truly impressive. It also has emergency codes and fingerprints which will trigger a push notification through the app, but unfortunately this functionality requires the hub. The nicest thing about the keypad is that because it is mounted separately compared to other smart locks, you can still reuse your existing key to open the lock. I'm still frustrated that this lock isn't WiFi enabled and requires a hub especially when there are other SwitchBot devices that don't require a hub, but having at least the keypad has made it possible for someone else to unlock the lock without me being around.