Virtual Andon Systems
A modern approach to factory communication that decreases downtime and increases productivity; no additional hardware required.
An Andon system is a real-time alerting platform used in manufacturing to enable factory workers to instantly communicate with supervisors about critical issues on the production floor. From quality control problems to part shortages and machine maintenance needs, workers can signal for help with a single button press.
Traditionally this requires expensive light towers and dedicated hardware. Andon Alert brings this proven concept into the digital age, utilizing the computers already on your factory floor to deliver instant SMS, email, and dashboard notifications at a fraction of the cost. See how we compare to legacy systems →
Each workstation runs a simple, full-screen interface on the computer already at that station. Workers submit alerts with large, color-coded buttons for:
Supervisors see a real-time overview of all workstations in their area. The dashboard displays:
The worker submits an alert directly from their workstation, selecting the alert type that best describes the problem and optionally adding a short description.
On-call supervisors are immediately notified via SMS and email. The workstation enters alert mode with a live timer, and the supervisor dashboard updates in real time.
If the alert goes unacknowledged, the system automatically escalates to the next person in the on-call chain and keeps escalating until someone responds. No problem falls through the cracks.
Supervisors must physically visit the workstation and enter their PIN to clear the alert. This ensures accountability and guarantees face-to-face communication, and every resolution is permanently logged.
Every minute a production line sits idle, orders fall behind and staff remain on the clock with nothing to produce. A single resolved alert can easily recover your ROI for the low monthly price of an Andon Alert subscription. Getting the right supervisor to the right machine before a small issue becomes a major outage.
Every alert is permanently logged with exactly what happened: the workstation, the issue type, when the worker triggered it, any message they added, who responded, and when the alert was resolved.
Over time this builds a searchable history of every incident on your floor: the foundation for Standard Operating Procedures that help your team resolve recurring problems faster.
Learn about our reliability promise →The reporting dashboard shows which workstations generate the most downtime, average response and resolution times, escalation rates, and alerts broken down by hour of day.
Use real data to identify recurring bottlenecks, justify maintenance investment, and continuously improve operations, not just react to problems as they happen.
See how Andon Alert can reduce downtime and increase productivity at your factory.
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