# IT Project Management Software—Manage IT Requests > Scale quickly—and securely. With 200+ integrations, Asana helps enterprises move faster towards their goals, without extra work. Source: https://asana.com/teams/it Asana for IT #### Put AI to work across IT Deploy AI agents across service delivery, enterprise apps, procurement, and operations on one governed plan. - [Get started](/create-account) - [Contact sales](/teams/it#form) #### Asana AI helps leading businesses get work done #### Scale governed AI across IT Use cases - [Scale governed AI across IT](-) Deploy agents with confidence. Every permission, approval, and escalation path is defined from the start. One shared plan keeps owners and next steps visible, while IT governs reusable workflows centrally across every team. - [Connect systems without rip-and-replace](-) Optimize the tools your business already uses. Reach into Salesforce, Okta, Workday, and Jira to trigger actions and capture results. Turn outputs into assigned work and approvals, all on one coordinated plan. - [Keep requests and reviews moving](-) Run intake, security reviews, onboarding, and policy workflows without the bottlenecks. Route requests by priority, flag missing evidence, and escalate exceptions for review. Every handoff stays clear across IT, HR, legal, and operations. - [Demonstrate operational impact](-) See exactly where AI is saving time, reducing backlog, and accelerating delivery. Measure cycle time, resolution speed, and hours saved. Surface blockers earlier so leaders act before deadlines slip, grounded in live work and system data. #### Work Intake Specialist Faster request routing with no work falling through the cracks Triage today's intake requests and assign to the right teams Flag any requests close to breaching SLA Redesign the intake form to reduce incomplete submissions #### Program Ops Manager Faster intake with demand always matched to available capacity Flag anything in the intake queue stuck for more than a week Check whether we have capacity for the new requests from Sales Identify duplicate requests before we spin up new projects #### Portfolio Advisor Early warning on delivery risk before it becomes a real problem Give me a red/amber/green health check across all active initiatives Find every cross-project dependency that's currently blocked Show me what we'd need to delay if we deprioritized one initiative #### Capacity Planner No more over-allocation surprises — staffing backed by live data Show me who's overloaded if we kick off the new initiative next month Compare team skills and headcount against the H2 roadmap Model what happens to delivery if we move two people to a new project #### Meet your AI Teammates - [Explore AI Teammates](/product/ai/ai-teammates) #### Consolidate to innovate: Optimizing your tech stack for the AI era #### Unlock Your Team's ROI Potential Discover how much time and productivity your team could unlock with better work management. Get measurable results in minutes. - [Try it now](/roi-calculator?utm_source=web_cta&utm_medium=website&utm_campaign=roi_calc) #### The state of the IT leader: Driven by efficient growth #### Expedite your tool request processes #### Related resources #### The operating system for human-agent IT teams Asana for IT #### Frequently asked questions #### What is Asana for IT? Asana and StackAI give IT a governed system to deploy agents and coordinate work across service delivery, enterprise apps, procurement, compliance, and operations. StackAI connects work across the systems your business already runs on, and Asana Service Management supports structured intake and resolution where needed. Asana keeps requests, approvals, owners, and follow-through on one shared plan, so teams move faster with people in control. #### How do agents work across IT workflows? Agents work inside real IT workflows, not outside them. They can check intake for completeness, route work, draft questionnaire responses from approved sources, surface missing evidence, and draft status updates. Your team reviews approvals, exceptions, and decisions that require human judgment. #### How does Asana work alongside our existing IT systems? Asana acts as the coordination layer across the tools your teams already use, instead of asking IT to rip and replace them. Teams can connect systems like Salesforce, Okta, Workday, Jira, and communication tools, then turn cross-system activity into visible work, approvals, and follow-through on one plan. #### How do IT teams use Asana to improve their workflows and results? IT teams use Asana to automate routine tasks, standardize processes, manage access controls, and coordinate planning in a single platform. For example, [Zoom](https://asana.com/case-study/zoom) saves 133 work weeks annually by automating workflows and reducing time spent switching between tools. [Outreach](https://asana.com/case-study/outreach) has strengthened access controls and automated employee onboarding, while [TheSoul Publishing](https://asana.com/case-study/thesoul-publishing) has standardized quarterly planning and now manages IT processes in Asana. These examples demonstrate how organizations can streamline IT operations and create a stronger foundation for AI adoption. To help leaders plan their next steps, Asana’s [State of the IT Leader report](https://asana.com/resources/state-of-it) provides research on security, tool sprawl, and AI readiness. #### How can IT teams plan complex projects in Asana? Begin by creating a shared project that clearly defines the goal, owners, deadlines, and approval points. IT teams can track progress and workflows in Asana, while AI agents flag missing information or stalled tasks for review. For additional guidance, refer to Asana’s guide to [IT project management](https://asana.com/resources/it-project-management). PLACEHOLDER #### Get your team and your agents working together - [Get started](/create-account?registered_with_offering=client-management)