The Athletic: All Sports News 4+

Everything is back to normal with the technical aspects of the app! HALLELUJAH! The app goes back to 5 Stars because, after the latest fix, The Athletic has the best sports content with the best writers around. Thank you for all the app fixes in recent weeks! Please don't do that again!
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You've recovered much after you blew up the usefulness of your app a month or two ago, but there is still a few glaring item you continue to overlook with your many updates to recover: the app still no longer syncs read articles in My Feed across devices and the website like it used to do. And, you still can't swipe left or right across articles in My Feed using an iPad though you can again do so with an iPhone. A thing I loved about how the app was previously set up was that articles you read on, say, the iPad also showed up as read on my iPhone and the website. Please fix these remaining problems you introduced to what previously was one of the best sports subscription apps available and I'll go back to a 5-star rating.

Hi. Please be sure to update your app to the newest version. If you are still encountering issues with these features, please contact support@theathletic.com and mention your review name "Granville00".

Let me start by saying that The Athletic is one of my favorite sites as both a sportswriter and a fan. There’s a lot of quality content on the site that I have no problem paying for.

The problem I have is with the experience that comes with the app. For the recurring cost, I’d expect something that works more smoothly and loads articles properly. Ever since the most recent redesign of the app, it has been freezing on the intro screen at least half of the times that I open it. After getting through those freezes, the app will kick me back to the home page whenever I switch to one of my team filters. When loaded, the stories themselves are generally slow and unresponsive, which further hurts the experience.

There are other minor complaints, such as not having articles load in the app after being clicked on from newsletters or social media feeds, as well as not being taken to the comment that’s made on your thread when you get a notification, leading you to try to figure out which story you commented on in the first place, which typically doesn’t have the response to your comment anyways. (Desktop is always ahead of the app in terms of comment threads being updated). Overall, the quality of this app is nowhere near the value of free sports apps, which is a shame, because the writing is great.

We have released an update for this issue. Please update your app and if you encounter any further issues contact theathletic.com/contact-support and please select issue type "App Review Feedback" so we may assist you directly.