Apple Support 4+

We’re here to help

Apple

    • 4.1 • 863 Ratings
    • Free

Description

Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.

What’s New

Version 5.6

• Performance enhancements and bug fixes

Ratings and Reviews

4.1 out of 5
863 Ratings

863 Ratings

_will.i.am ,

Exceptional Support Service

The much-awaited update has finally arrived! The latest update for the Apple Support app (version 4.9) is highly recommended 💯. Apple has extended the long-awaited service to over 100 regions/ countries, including Ghana. The update is timely as iPhone users continue to snowball! It is a significant step forward in providing world-class support to a broader audience, and the user experience will improve significantly. The Apple Support app is highly recommended for its ease of use and excellent support.

ramyayman ,

Worst experience ever 2023

Apple isn't like before anymore, after 7 years of purchasing from Apple stores in Dubai only I'm sad to say this is the last time for me to get from them any product else, I got iPhone 14 pro max brand new from apple store and after some time I found that there's a manufacturing problem in the screen (screen quality and brightness is lower than any 14 pro max else) and after they checked the mob in the store and certified that there's a manufacturing problem from APPLE itself not from bad usage or something like that, they rejected to replace the mobile with another one, stating that only we will repair, (Brand new mobile and under warranty and full display problem from the manufacture and they said it's not worth changing, only repair we will provide, that's all with a very rude behavior from the guys in Dubai mall store which was a shock to me and unlike usual at all from Apple, really disappointed to buy from apple store which more expensive than any store outside whole UAE and get this service!.

Maithxh ,

Honestly though..

I had an issue with app payment and it was deadass stressful, what stressed me out the most was that i needed help lol annoyed and confused especially because c’mon i mean how will i install or update apps? Finally! Issue got resolved. lucky me, it was one of the managers! The sweetest way of talking, understanding, kind. I wasn't stressed anymore! This is the third/last time i choose apple call support and it turns out to be great. Extremely polite and professional staff!

App Privacy

The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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