Privacy Policy

Last Updated: January 2025

Disclaimer: Artta AI (artta.ai) is an independent AI platform. Our brand name "Artta AI" is not related to OpenAI’s "Sora" or "Sora 2" in ownership, affiliation, product, or technology. We are not affiliated with, endorsed by, or sponsored by OpenAI, Google, or any AI model provider.

Introduction

Welcome to Artta AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our all-in-one AI video and image generation platform, powered by multiple leading AI models.

Information We Collect

1. Account Information

• Email address
• Payment information (processed securely through our payment providers)
• Usage data related to video generation credits

2. Service Usage Data

• Generated video content
• Prompts and inputs used for video generation
• Technical data about your device and browser
• Usage patterns and preferences

3. User Content

• Text prompts for video and image generation
• Uploaded images (for image-to-video generation)
• Generated videos and images
• AI model preferences and settings

How We Use Your Information

We use your information to:

• Provide and improve our all-in-one AI video and image generation services
• Enable access to multiple AI models (Sora 2, Veo 3.1, Nano Banana, Flux Kontext, etc.)
• Process payments and manage your subscription
• Send important service updates and announcements
• Provide customer support
• Analyze and improve our service performance across all AI models
• Comply with legal obligations

Data Storage and Security

• All generated videos are stored securely in our cloud infrastructure
• We implement industry-standard security measures to protect your data
• Payment information is processed through secure, PCI-compliant providers
• We regularly backup data to prevent loss

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

Data Retention

• Account information is retained while your account is active
• Generated videos and images are stored according to your subscription plan terms
• Deleted content is removed from our active systems within 30 days
• AI model preferences and generation history are retained for service optimization

Third-Party Services

We use trusted third-party services for:

• Payment processing
• Cloud storage
• Analytics
• Customer support

These services are bound by their own privacy policies and our data processing agreements.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or email.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: [email protected]

Specific Features and Data Usage

AI Video Generation

• We process your text prompts and images to generate videos using multiple AI models (Sora 2, Veo 3.1, Kling V2.1, Runway, etc.)
• Generated videos are stored in your account for access
• Video content is analyzed for quality assurance and service improvement across all models
• Model selection preferences are saved to personalize your experience

AI Image Generation

• We process your text prompts to create images using various AI models (Nano Banana, Flux Kontext, Midjourney, GPT-4o, etc.)
• Generated images are stored according to your subscription plan
• Image generation data helps improve model recommendations
• Style preferences and model choices are tracked for better suggestions

Audio Features

• Sound effects and audio generation data are processed and stored
• Voice synthesis data is handled according to our security standards
• Audio generation is available across compatible video AI models

Credit System

• Credit usage and transaction history are tracked for billing purposes
• Credit balance information is stored and updated in real-time
• Usage analytics help optimize credit allocation across different AI models

Multi-Model Platform

• Your AI model preferences and usage patterns are tracked
• Model switching history helps us improve the unified platform experience
• Performance data across different AI models is collected for optimization

Your Responsibilities

• Keep your account credentials secure
• Use the service in compliance with our Terms of Service
• Respect intellectual property rights when using generated content
• Report any security concerns promptly

Data Protection Rights

For users in regions with specific data protection laws (like GDPR or CCPA), we provide additional rights and protections as required by applicable legislation.