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Freelance Product Engineer

Thoughtful products.
Built with care.

I build web products with a focus on clear interfaces and maintainable systems. My work brings together hands-on engineering, open-source collaboration and AI-assisted development.

TypeScript · Vue · Ruby on Rails

Based in Tenerife. Working remotely.

Engineering approach

Understand the problem.
Make deliberate decisions.
Take responsibility for the result.

From interface details to development workflows, I care about how a product works — and how well a team can keep building it.

Selected work

  1. 01

    Open source

    Zammad — Open-source helpdesk

    Building interfaces for complex support workflows, with contributions spanning ticket interactions, checklists and accessibility. Working within a shared codebase where review, testing and collaboration shape what ships.

    Vue · TypeScript · Ruby on Rails

    Explore contributions(opens in a new tab)

How I build

  • Product thinking, down to the details

    I connect implementation decisions to the people using the product. Clear feedback, keyboard interactions and predictable behaviour are part of the work from the start.

  • Open-source collaboration

    Working on Zammad has shaped how I approach software: make decisions understandable, review changes carefully and leave code others can build on.

  • AI as part of the workflow

    I work with agent harnesses and reusable workflows as part of my development practice. I define the context, guide the work and review the output — with engineering judgement and responsibility staying with me.

Illustrated portrait of Ben

A little about me

I’m Ben, an Austrian product engineer based in Tenerife. I enjoy making complex software feel straightforward and working with people who care about the details.

Let’s build something useful.

Have a product to develop or an existing one to improve? Let’s talk.