Big things are happening at Poshmark, and we can’t wait to share them with you. Last week, we introduced Heather Friedland, our Chief Product Officer, in a live webinar where she shared what we’ve been building and where we’re headed. If you missed it, we’ve got you covered.
First, some news.
We’re removing the Excessive Listing Removal policy. We introduced this policy because buyers told us they were buying items that weren’t actually available, and often seeing the same listings again and again. This hurt the buying experience, and a healthy marketplace depends on a positive transaction for both buyers and sellers.
However, the Seller Community made it clear how much this policy weighed on day-to-day inventory management, and we took that seriously. Moving forward, you can delete listings freely and run your closet however works best for your business.
If you want more eyes on your listings, here’s what works:
- 📉 Low impressions? Your title or description may need a refresh.
- 👆 Impressions but no clicks? Try a price adjustment or a better cover photo.
- 📝 Clicks but no offers? Your description or sizing info might need more detail.
- 🗂️ Inactive Listings? Review your inventory, refresh what you still have, and delete what you no longer have.
- 🤖 Want to automate negotiation? Turn on Smart Sell — listings with Smart Sell turned on are 60% more likely to sell within the first 7 days of listing!
The fastest way to more sales: high-quality listings, fast shipping, and quickly responding to offers. ⚡
Now, a look at what’s ahead. 🔮
Everything we’re building next comes down to one idea: selling on Poshmark should be easy, take less effort, and get you noticed by our 150+ million fashion-engaged shoppers. Here’s what that looks like.
🏠 Seller Hub — Say hello to your new home base
This is the biggest change yet to how you manage your business on Poshmark! Selling and managing your closet should feel effortless (and fun!), so you can spend more time sourcing and selling great inventory. The new Seller Hub brings together everything you need to run your closet: what needs your attention, your next best action, and the tools to grow your sales, all in a sleek, streamlined new look that puts everything front and center.
📸 Smart List AI — Snap & List in Seconds
Creating beautiful, detailed listings is one of the hallmarks of successful selling. That’s why Smart List AI is getting a full overhaul, so you can get a quality listing live in seconds, fully captured, described, and priced to sell. Our vision is to make listing an item on Poshmark as easy as taking a picture with your cell phone.
Want to help us test these new experiences? Let us know here.
🏆 Great selling deserves recognition
Coming this fall, we’re rolling out a new performance-based seller program. It recognizes sellers who consistently deliver a great buying experience, making it even easier for buyers to shop with confidence.
- Qualify. Sellers who ship fast, fulfill every order, and send items exactly as described will get greater visibility across the platform. Here’s the criteria:
- One-time threshold:
- ✔️ Shipped 20 lifetime orders
- Then, maintain on a rolling 90-day basis:
- 📦 Ship at least 5 orders or hit $500 in sales
- 🚚 Maintain a 2-day or less average ship time
- 📉 Keep your cancellation rate and approved return case rate at 2% or less
- One-time threshold:
- Earn it, and your listings stand out. A trust signal to buyers that what they see is what they’ll get.
- Be seen by more shoppers. Shoppers will be able to filter search results to find reliable sellers with a proven track record, an easy way to spot listings from sellers they can trust. For sellers, that means more visibility on the listings that are ready to sell.
This goes live in October, so sellers have the next 90 days to qualify. Curious where you stand? Check out our new Seller Tools > Posh Stats to find out.
We’re committed to making Poshmark work better for sellers every day, and your feedback helps shape what comes next. We’re excited about where we’re headed, and we’ll keep sharing more along the way. Thank you for being part of our incredible seller community.
P.S. Got a minute? We’d love to hear what you think.
