I ordered 3 pairs of shoes. Two pairs (size 7) fit great and I kept them. The third — the sneaker sandal — did not fit. I followed all their policies, paid $41.47 to return it, paid $10 to receive a new size (6.5), and that pair didn’t fit either. I asked to try a size 6 and was told I’d have to pay another $41.47 + $30 more for the privilege of trying a third size — for a single product that never fit.

After pushing back and documenting the experience, they finally agreed to waive the $30 — but only if I agreed this would be my “final order” from them. That says a lot about how they view customer relationships.

My total sunk cost to get this one style to fit is now $273.23 — and if I proceed, it’ll climb to over $350 CAD. If the size 6 doesn’t work, I’ll be filing a chargeback with Visa.

The shoes are expensive, the sizing is inconsistent between styles, and the policies are rigid and inflexible. If they just owned the issues and treated loyal buyers with respect, this could’ve been a different story. But I wouldn’t buy again — and wouldn’t recommend anyone else risk it either.

If I could give a zero stars I would!! 
Saw advert on Facebook (risky I know!) But for some time after seeing the ad for winter boots that come in wide fit, orthopedic soles (supposedly great for plantar fasciitis) I searched to see if there is something similar in a more reputable known company and had no luck. Jones shoes state they are UK based.. lies! Boots took 3 weeks to arrive and when they finally did, ive never seen such tacky boots in all my life! Im a size 7 if wide fit but 8 if not, so I ordered wide fit 7.5 boots in hope I won't have any issues! Well the boots are not wide fit and certainly not 7.5 even though the boot states it. The soles are paper thin! No support what so ever! Awful doesnt even cover it! Read previous reviews stating they dont refund and communication is horrendous so I didnt bother... £40 down the drain! 😬

Used many times, always a great experience.

Be careful. I love the shoes. I bought a pair last week and I am trying to get a price adjustment. Their customer service is nonexistent so far. I tried texting their customer support. That was yesterday 11/7 at 9:22am. Still no response. Tried calling and went directly into voicemail to leave a message. I’m trying email next. Be careful so far there is no customer service.

Such a good website to order elite boots for such a good price they also deliver within 1-2 weeks 

I’ve finally decided to bite the bullet and go for some Maro boots in preparation for a wedding that I was going to. I could not be happier with my purchase. The boots are well crafted and I have gotten a few wears from them now and they have really stood the test of their durability. I had issues with sizing, as with any experience of buying footwear online without any physical reference. But the team was very helpful in navigating the process with me. 

They are running a scam! Once you pay, you will not receive your product! They will neither answer your calls or messages nor deliver the product! THEY ARE A SCAM!

Got the order after 2 months of waiting. During those 2 months wrote multiple e-mails and turned to multiple institutsions to see if we can get our money back. The sneakers we got are definately fakes. Arrived without a box and a bit squashed up, just how they come from china. 

When did Lammles start hiring immigrants that speak limited english and work for lesser pay? They present themselves as a family oriented Canadian business. 
There are many young Canadians looking for employment that cannot find employment due to the above noted factors. Be better

Terrible customer service. Ordered the wrong size because when I clicked my location all the pricing changed to GBP but the sizes didn’t. 

Customer service non-existent. Just a terrible AI BOT that doesn’t help and when you ask for a person you get ignored. 

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Jonesshoes

Carmelashoes

marcnolan.com

Blackedout

josepht.ca

costosoitaliano.com

Balticwear

Lammles Western Wear

pashionfootwear.com

Newest companies

shoetimesusa.com

Rodeaboots

Prettylity

Hoffportugal Pt

Weiyuan

Italiadistrict

costosoitaliano.com

Lunaboutique London

Catshoescanada

Varonte

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Activewear Store

Baby Clothing Store

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