# Chris Brock | chrisbrock.io

> Chris Brock is a technology executive based in Atlanta, GA: the sitting CIO of a ~$70M
> multi-site company, leading IT, security and compliance, development, ecommerce, data, and
> project management. His track record covers security/compliance programs built from zero
> (SOC 2, ISO 27001, HIPAA), AI with measured ROI, IT turnarounds, ecommerce and ERP
> consolidation, and M&A technology diligence and integration.

Key facts:
- Built a security and compliance program from zero to audit-ready in under one year;
  zero major nonconformities across six annual ISO 27001 / SOC 2 Type 2 / HIPAA audit cycles.
- Delivered productivity gains equivalent to roughly 30 FTE through AI, automation, and
  process redesign, quantified through activity-level ROI analysis.
- Replaced $400K/year of MSP spend with a $70K internal hire (~$330K net annual savings).
- Led technology due diligence and integration across roughly ten acquisitions.
- Contact: cb@chrisbrock.io · https://linkedin.com/in/chrisaustinbrock

## Pages

- [Home](https://chrisbrock.io/): who Chris Brock is and what he does
- [Experience](https://chrisbrock.io/situations): five recurring problems and what he has done about them
- [About](https://chrisbrock.io/about): bio and background
- [Blog](https://chrisbrock.io/blog): writing on AI governance and ROI, security, compliance, IT leadership
- [Recommended reading](https://chrisbrock.io/reading): books on leadership, strategy, and growth
- [Contact](https://chrisbrock.io/contact): form, or email cb@chrisbrock.io
- [Privacy](https://chrisbrock.io/privacy): what the site and its apps collect, and what they do not
- [MailDash privacy](https://chrisbrock.io/privacy/maildash): the app's notice, including COPPA in plain terms

## Experience

- [SOC 2, ISO 27001 & HIPAA from Zero](https://chrisbrock.io/situations/soc2-iso27001-hipaa-readiness): How Chris Brock built a security and compliance program from zero formal controls to audit-ready in under a year, spanning ISO 27001, SOC 2 Type 2, and HIPAA.
- [AI with Measured ROI](https://chrisbrock.io/situations/ai-roi): How Chris Brock delivered productivity gains equivalent to roughly 30 FTE through AI, automation, and process redesign, quantified through activity-level ROI analysis.
- [IT Turnarounds & MSP Right-Sizing](https://chrisbrock.io/situations/it-turnaround-msp): How Chris Brock replaced $400K/year of MSP spend with a $70K hire, kept stability and uptime, and rebuilt reactive IT operations into dependable service organizations.
- [M&A Technology Diligence & Integration](https://chrisbrock.io/situations/ma-technology-diligence): Chris Brock has led technology due diligence and integration across roughly ten acquisitions, including the sell side, from systems evaluation to post-close consolidation.
- [Technology Strategy for Growth](https://chrisbrock.io/situations/fractional-cio): How Chris Brock consolidated seven ecommerce platforms, merged three ERPs, delivered ~60 client integrations, and built the analytics executives run the business on.

## Writing (33 posts)

- [The CIO's Role in AI Governance: Building Trust Without Killing Innovation](https://chrisbrock.io/blog/cio-role-ai-governance-building-trust) — 2026-05-04
- [Operational Resilience vs. Business Continuity: Why the Old Playbook Isn't Enough](https://chrisbrock.io/blog/operational-resilience-vs-business-continuity) — 2026-04-27
- [Measuring AI ROI: Moving Beyond 'Time Saved' to Real Business Value](https://chrisbrock.io/blog/measuring-ai-roi-beyond-time-saved) — 2026-04-20
- [Post-Quantum Cryptography: What CIOs Need to Start Planning Now](https://chrisbrock.io/blog/post-quantum-cryptography-cio-planning) — 2026-04-13
- [A CIO's Practical Guide to Agentic AI: From Pilot to Production](https://chrisbrock.io/blog/agentic-ai-pilot-to-production) — 2026-04-06
- [Shadow AI Is the New Shadow IT — And It's Already in Your Organization](https://chrisbrock.io/blog/shadow-ai-is-the-new-shadow-it) — 2026-03-30
- [Implementing Robust Security Frameworks to Combat Evolving Cyber Threats](https://chrisbrock.io/blog/implementing-robust-security-frameworks-to-combat-evolving-cyber-threats) — 2025-01-28
- [Top Technology Trends for CIOs in 2025](https://chrisbrock.io/blog/top-technology-trends-for-cios-in-2025) — 2024-12-26
- [Capitalization of Software: Navigating Recent Changes in Accounting Standards](https://chrisbrock.io/blog/capitalization-of-software-navigating-recent-changes-in-accounting-standards) — 2024-12-20
- [Enhancing Customer Service Through IT: Tools and Strategies for a Connected Experience](https://chrisbrock.io/blog/enhancing-customer-service-through-it-tools-and-strategies-for-a-connected-experience) — 2024-08-05
- [Building Stronger Supplier Relationships Through IT Integration](https://chrisbrock.io/blog/building-stronger-supplier-relationships-through-it-integration) — 2024-07-01
- [Leveraging IT for Financial Agility: Streamlining Processes and Enhancing Decision-Making](https://chrisbrock.io/blog/leveraging-it-for-financial-agility-streamlining-processes-and-enhancing-decision-making) — 2024-06-03
- [IT as a Catalyst for HR Innovation: Enhancing Employee Experience through Technology](https://chrisbrock.io/blog/it-as-a-catalyst-for-hr-innovation-enhancing-employee-experience-through-technology) — 2024-05-06
- [Embracing Industry 4.0: The Role of IT Leadership in Manufacturing Transformation](https://chrisbrock.io/blog/embracing-industry-4-0-the-role-of-it-leadership-in-manufacturing-transformation) — 2024-04-16
- [Optimizing Fulfillment with AI and Machine Learning: A CIO’s Guide](https://chrisbrock.io/blog/optimizing-fulfillment-with-ai-and-machine-learning-a-cios-guide) — 2024-04-09
- [The CIO’s Guide to Data Privacy and Compliance](https://chrisbrock.io/blog/the-cios-guide-to-data-privacy-and-compliance) — 2024-04-02
- [Sustainability Through IT: How Technology Leaders Are Pioneering Eco-Friendly Manufacturing](https://chrisbrock.io/blog/sustainability-through-it-how-technology-leaders-are-pioneering-eco-friendly-manufacturing) — 2024-03-26
- [Fostering Innovation within IT Teams](https://chrisbrock.io/blog/fostering-innovation-within-it-teams) — 2024-03-19
- [Securing the Supply Chain: Cybersecurity Strategies for Manufacturing CIOs](https://chrisbrock.io/blog/securing-the-supply-chain-cybersecurity-strategies-for-manufacturing-cios) — 2024-03-12
- [Cybersecurity Leadership: Beyond the Technical](https://chrisbrock.io/blog/cybersecurity-leadership-beyond-the-technical) — 2024-03-05
- [The Evolving Role of the CIO in the Era of Cloud Computing](https://chrisbrock.io/blog/the-evolving-role-of-the-cio-in-the-era-of-cloud-computing) — 2024-02-27
- [Data-Driven Manufacturing: Leading the Charge Towards Smart Factories](https://chrisbrock.io/blog/data-driven-manufacturing-leading-the-charge-towards-smart-factories) — 2024-02-19
- [Bridging the IT-Marketing Divide: Strategies for Collaborative Success](https://chrisbrock.io/blog/bridging-the-it-marketing-divide-strategies-for-collaborative-success) — 2024-02-16
- [Navigating Digital Transformation: A CIO’s Roadmap](https://chrisbrock.io/blog/navigating-digital-transformation-a-cios-roadmap) — 2024-02-12
- [Webinar: Bridging Digital Transformation & Cybersecurity](https://chrisbrock.io/blog/webinar-bridging-digital-transformation-cybersecurity) — 2023-09-26
- [Breaking the Performance Barrier Process](https://chrisbrock.io/blog/breaking-the-performance-barrier-process) — 2018-01-17
- [Operational Effectiveness: A Multi-Faceted Approach](https://chrisbrock.io/blog/operational-effectiveness-a-multi-faceted-approach) — 2017-12-13
- [What’s So Important About Data Integrity and Accuracy?](https://chrisbrock.io/blog/whats-so-important-about-data-integrity-and-accuracy) — 2017-11-09
- [Scaling Your Capabilities with Technology](https://chrisbrock.io/blog/scaling-your-capabilities-with-technology) — 2017-09-26
- [The Importance of a Proven Business Continuity Plan](https://chrisbrock.io/blog/the-importance-of-a-proven-business-continuity-plan) — 2014-08-26
- [Shadow IT and Your Data](https://chrisbrock.io/blog/shadow-it-and-your-data) — 2014-03-17
- [How Secure Is Your Call Center? Network Device Security](https://chrisbrock.io/blog/how-secure-is-your-call-center-network-device-security) — 2013-09-26
- [How Secure Is Your Call Center? Endpoint Device Security](https://chrisbrock.io/blog/how-secure-is-your-call-center-endpoint-device-security) — 2013-05-21

## Reading notes (22)

- [5 Books Every Technology Leader Should Read in 2026](https://chrisbrock.io/reading/5-books-technology-leaders-2026)
- [100% Responsibility](https://chrisbrock.io/reading/100-percent-responsibility)
- [Atomic Habits](https://chrisbrock.io/reading/atomic-habits)
- [Better, Simpler Strategy](https://chrisbrock.io/reading/better-simpler-strategy)
- [Change the Culture, Change the Game](https://chrisbrock.io/reading/change-the-culture-change-the-game)
- [Character & Culture: A Field Guide to Culture Change](https://chrisbrock.io/reading/character-and-culture)
- [Eat That Frog!](https://chrisbrock.io/reading/eat-that-frog)
- [Extreme Ownership](https://chrisbrock.io/reading/extreme-ownership)
- [Good to Great](https://chrisbrock.io/reading/good-to-great)
- [Implementing World Class IT Strategy](https://chrisbrock.io/reading/implementing-world-class-it-strategy)
- [Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA](https://chrisbrock.io/reading/learning-to-see-value-stream-mapping-to-add-value-and-eliminate-muda-mike-rother-john-shook)
- [Selling to Zebras](https://chrisbrock.io/reading/selling-to-zebras)
- [Sideline C.E.O.](https://chrisbrock.io/reading/sideline-ceo)
- [Power Questions: Build Relationships, Win New Business, and Influence Others](https://chrisbrock.io/reading/power-questions-build-relationships-win-new-business-and-influence-others-sobel-andrew-panas-jerold)
- [The 7 Habits of Highly Effective People](https://chrisbrock.io/reading/the-7-habits-of-highly-effective-people)
- [The Ideal Team Player](https://chrisbrock.io/reading/the-ideal-team-player)
- [QTNT](https://chrisbrock.io/reading/the-quotient)
- [The Five Dysfunctions of a Team](https://chrisbrock.io/reading/the-five-dysfunctions-of-a-team)
- [The Truth About Employee Engagement](https://chrisbrock.io/reading/the-truth-about-employee-engagement)
- [The SPEED of Trust](https://chrisbrock.io/reading/the-speed-of-trust)
- [Traction](https://chrisbrock.io/reading/traction)
- [World Class IT: Why Businesses Succeed When IT Triumphs](https://chrisbrock.io/reading/world-class-it-why-businesses-succeed-when-it-triumphs)

## Notes

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