Multi-Tenant Customer Retention & Engagement Platform
A multi-tenant SaaS platform helping appointment-based businesses manage customer conversations, bookings, automated follow-ups and repeat-customer workflows from one operational system.
system status: operational — Ankara, Türkiye
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I build scalable B2B SaaS platforms with a strong focus on backend architecture, security, and cloud infrastructure. I enjoy owning critical systems end-to-end and turning complex requirements into reliable production software.
Design → implementation → rollout → iteration. Systems are only done when they survive production, and then only until the next incident.
2FA for 400K users, OAuth2 migrations, SOC 2 and GDPR compliance. Trust is the real product; everything else is UI.
Latency from 400ms to 250ms. Account takeovers down 15%. First-touch time down 25%. If it is not measured, it did not happen.
Five direct reports, 30+ technical interviews, 24 interns mentored. The best architecture decision is often a hiring decision.
A multi-tenant SaaS platform helping appointment-based businesses manage customer conversations, bookings, automated follow-ups and repeat-customer workflows from one operational system.
Designed and implemented a scalable 2FA platform serving 300K–400K daily active users across Jotform’s enterprise and consumer products.