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20th I3E 2021: Galway, Ireland
- Denis Dennehy
, Anastasia Griva
Responsible AI and Analytics for an Ethical and Inclusive Digitized Society - 20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1-3, 2021, Proceedings. Lecture Notes in Computer Science 12896, Springer 2021, ISBN 978-3-030-85446-1
Adopting AI for Digital Transformation and Public Good
- Morten Johan Mygland, Morten Schibbye, Ilias O. Pappas
Affordances in Human-Chatbot Interaction: A Review of the Literature. 3-17 - Lorentsa Gkinko, Amany R. Elbanna:
AI in the Workplace: Exploring Chatbot Use and Users' Emotions. 18-28 - Lorentsa Gkinko, Amany R. Elbanna:
Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace. 29-39 - Mohammad I. Merhi:
A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making. 40-46 - Polyxeni Palaiogeorgou
AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data. 47-59 - Michael Nartey Agbeko
Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Information System in Ghana. 60-70 - Albandari Alshahrani, Denis Dennehy, Matti Mäntymäki
Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findings. 71-81 - Rogier van de Wetering:
Achieving Digital-Driven Patient Agility in the Era of Big Data. 82-93 - Samantha Champagnie, Janis L. Gogan
Responsible Machine Learning Pilot Test Projects: A Medical Coding Case Study. 94-106
AI and Analytics Decision Making
- Morteza Namvar
Wise Data-Driven Decision-Making. 109-119 - Gregoris Mentzas, Katerina Lepenioti, Alexandros Bousdekis, Dimitris Apostolou:
Data-Driven Collaborative Human-AI Decision Making. 120-131 - Amit Kumar Kushwaha
Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making. 132-143 - Ilias O. Pappas
Big Data Analytics Affordances for Social Innovation: A Theoretical Framework. 144-149 - Mouwafac Sidaoui, Nicholas Abrams, Abhishruti Adhikari:
COVID-19 Discrepancies Rising from Population Density Political Polarization Exacerbates Policy Gap. 150-158
AI Philosophy, Ethics and Governance
- Fred Niederman, Elizabeth White Baker:
Ethics and AI Issues: Old Container with New Wine? 161-172 - Vasiliki Koniakou
Governing Artificial Intelligence and Algorithmic Decision Making: Human Rights and Beyond. 173-184 - Daire Boyle
Analysing AI via Husserl and Kuhn How a Phenomenological Approach to Artificial Intelligence Imposes a Paradigm Shift. 185-197 - Rónán Kennedy
The Ethical Implications of Lawtech. 198-207 - Emmanouil Papagiannidis, Ida Merete Enholm, Christian Dremel, Patrick Mikalef, John Krogstie
Deploying AI Governance Practices: A Revelatory Case Study. 208-219 - Matti Minkkinen
Towards Ecosystems for Responsible AI - Expectations on Sociotechnical Systems, Agendas, and Networks in EU Documents. 220-232 - Tanay Chowdhury
Ethics in AI - A Software Developmental and Philosophical Perspective. 233-241
Privacy and Transparency in a Digitised Society
- Jonas Wanner
Stop Ordering Machine Learning Algorithms by Their Explainability! An Empirical Investigation of the Tradeoff Between Performance and Explainability. 245-258 - Ayesha Nadeem, Olivera Marjanovic
Gender Bias in AI: Implications for Managerial Practices. 259-270 - Khensani Xivuri
A Systematic Review of Fairness in Artificial Intelligence Algorithms. 271-284 - Sarah E. Carter
Is Downloading This App Consistent with My Values? - Conceptualizing a Value-Centered Privacy Assistant. 285-291 - Niels Netten, Arjen Suijker, Mortaza S. Bargh, Sunil Choenni:
Operationalization of a Glass Box Through Visualization: Applied to a Data Driven Profiling Approach. 292-304
Digital Enabled Sustainable Organisations and Societies
- Laurent Giraud, Ali Zaher, Selena Hernandez, Akram Al Ariss:
Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study. 307-317 - Gustav du Plessis
The Diffusion of Innovation Experience - Leveraging the Human Factor to Improve Technological Adoption Within an Organisation. 318-329 - Yashoda Karki
Exploring the Link Between Digitalization and Sustainable Development: Research Agendas. 330-341 - Abraham Kuuku Sam, Sara S. Saartjie Grobbelaar
Research Trends, Theories and Concepts on the Utilization of Digital Platforms in Agriculture: A Scoping Review. 342-355 - Abdul Qadir Soondka, Hanlie Smuts
The Impact of Industry 4.0 on the Business Models of Small and Medium Enterprises: A Systematic Literature Review. 356-367
Digital Technologies and Organisational Capabilities
- Jing Wang
BIM as a Boundary Object in Construction Projects: A Knowledge-as-Practice Perspective. 371-382 - Hong Guo
Understanding How Enterprise Architecture Contributes to Organizational Alignment. 383-396 - Rogier van de Wetering:
How EA-Driven Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits. 397-410 - Yuzhen Zhu
ICT-Based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach. 411-422 - Stefan Smuts
Industry 4.0 and Organisations: Key Organisational Capabilities. 423-438
Digitised Supply Chains
- Caleb Amankwaa Kumi
How Does IOS-Enabled Business Intelligence Enhance Supply Chain Performance? 441-453 - Conn Smyth
A Review of AI in the Supply Chain Industry: Preliminary Findings. 454-466 - Trevor Cadden, Guangming Cao, Raymond Treacy, Ying Yang, George Onofrei
Dynamic Capability Theory as a Lens to Investigate Big Data Analytics and Supply Chain Agility. 467-480 - Benjamin Agyei-Owusu
The Effect of Data Driven Culture on Customer Development and Firm Performance: The Role of Supply Chain Information Sharing and Supply Chain Information Quality. 481-492
Customer Behavior and E-business
- Elvira Ismagilova
The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-Analysis. 495-505 - Candice Petersen, Lisa F. Seymour
Explaining the Network of Factors that Influence the Timing of and Decision to Upgrade Enterprise Systems. 506-518 - Blessed Sarema
An Overview of the Application of Sentiment Analysis in Quality Function Deployment. 519-531 - Matthias Murawski, Serena Scomparin, Markus Bick:
Cash is King, Isn't It? Payment Preferences and Switching Intentions of German Customers. 532-544 - Anastasia Griva
Mining Segmentation Patterns Using e-Commerce Retail Data: An Experience Report. 545-551
Blockchain
- Davit Marikyan
Blockchain in a Business Model: Exploring Benefits and Risks. 555-566 - Joshua Leo
Key Characteristics to Create Optimized Blockchain Consensus Algorithms. 567-579 - Sikho Luzipo, Aurona Gerber
A Systematic Literature Review of Blockchain Consensus Protocols. 580-595 - Jean Noonan, Patrick Doran:
Blockchain's Impact on Consumer's Perspective in the Luxury Fashion Industry: A Position Paper. 596-606
Information Systems Development
- Samuli Laato
Digital Transformation of Software Development: Implications for the Future of Work. 609-621 - Muhammad Ovais Ahmad
Business Analytics Continuance in Software Development Projects - A Preliminary Analysis. 622-628 - Babu Veeresh Thummadi
Artificial Intelligence (AI) Capabilities, Trust and Open Source Software Team Performance. 629-640
Social Media and Analytics
- Kento Yoshikawa, Masatsugu Ichino, Hiroshi Yoshiura:
Modeling Malicious Behaviors and Fake News Dissemination on Social Networks. 643-655 - David Langley, Caoimhe Reidy, Mark Towey, Manisha, Denis Dennehy:
Developing Machine Learning Model for Predicting Social Media Induced Fake News. 656-669 - Gunjan Kumar, Jyoti Prakash Singh, Abhinav Kumar:
A Deep Multi-modal Neural Network for the Identification of Hate Speech from Social Media. 670-680 - Ransome Epie Bawack, Emilie Bonhoure:
Influencer is the New Recommender: Insights for Enhancing Social Recommender Systems. 681-691 - Vishal Mehra, Pooja Sarin
Impact of COVID-19 Pandemic on E-participation of Fans in Sports Events. 692-703 - Samrat Gupta, Gaurav Jain, Amit Anand Tiwari:
Investigating the Dynamics of Polarization in Online Discourse During COVID-19 Pandemic. 704-709 - Lucia Castro Herrera
Ecosystem of Social Media Listening Practices for Crisis Management. 710-722 - Prabhsimran Singh, Surleen Kaur, Yogesh K. Dwivedi, Sandeep Sharma, Ravinder Singh Sawhney:
#SDG13: Understanding Citizens Perspective Regarding Climate Change on Twitter. 723-733
Teaching and Learning
- Stephen Jackson, Niki Panteli:
A Multi-level Analysis of Mistrust/Trust Formation in Algorithmic Grading. 737-743 - Carla Coetzee
Computational Numeracy (CN) for Under-Prepared, Novice Programming Students. 744-756 - Michael Lang
Using Data Analytics to Detect Possible Collusion in a Multiple Choice Quiz Test. 757-762 - Tayyeb Ahmed Khan
Perceptions of Students for a Gamification Approach: Cities Skylines as a Pedagogical Tool in Urban Planning Education. 763-773 - Arthur E. van der Poll
Social Exclusion in Gamified Information Systems. 774-786
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