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30th SIGDOC 2012: Seattle, WA, USA
- Mark Zachry, Clay Spinuzzi:
Proceedings of the 30th ACM International Conference on Design of Communication, SIGDOC 2012, Seattle, WA, USA, October 3-5, 2012. ACM 2012, ISBN 978-1-4503-1497-8
Clarity and help
- Michael J. Albers:
Communication as reducing uncertainty. 1-8 - Robert Pierce:
User assistance for complex systems. 9-16 - Josephine N. Walwema
:
Designing with templates in instructional design. 17-22
Usability
- Katherine Haramundanis:
The case of the three usability tests: an experience report. 23-26 - Jeremy F. Huston:
Making usable documentation: iterative instructions and media richness. 27-30 - Amy M. Gill, Blair Nonnecke:
Think aloud: effects and validity. 31-36
Social tools for supporting work - I
- Shaoke Zhang, Hao Jiang, John M. Carroll
Babel or great wall: social media use among chinese students in the United States. 37-46 - Toni Ferro, Doug Divine, Mark Zachry:
Knowledge workers and their use of publicly available online services for day-to-day work. 47-54 - Cleidson Ronald Botelho de Souza, Claudio S. Pinhanez
Designing an enterprise social tool for cross-boundary communication, coordination, and information sharing. 55-64
Domains of care - I
- Sushil K. Oswal:
How accessible are the voice-guided automatic teller machines for the visually impaired? 65-70 - Claudia Beatriz Rébola
Stitchtures: interactive art installations for social interventions in retirement communities. 71-78 - Claas Digmayer
Help features in community-based open innovation contests. multimodal video tutorials for the elderly. 79-88
Processes for improving communication
- Guiseppe Getto, Mary Lourdes Silva:
Doing multimodal research the easy way: a workflow for making sense of technologically complex communication situations. 89-94 - Brian J. McNely, Paul V. Gestwicki, Ann Burke, Bridget Gelms:
Articulating everyday actions: an activity theoretical approach to scrum. 95-104 - Lua Marcelo Muriana, Cristiano Maciel, Fabiana Freitas Mendes:
QualiCES: a method for verifying the consistency among documents of the engineering phase. 105-114
Social media in education
- Laura A. Palmer:
Understanding social media advertising in higher ed: a case study from a small graduate program. 115-120 - Michael D. Gilbert, Mark Zachry:
Sharing time: engaging students as co-designers in the creation of an online knowledge sharing application. 121-126 - Honglu Du, Mary Beth Rosson, John M. Carroll
Communication patterns for a classroom public digital backchannel. 127-136
Keynote address
- Gerhard Fischer:
Meta-design and cultures of participation: transformative frameworks for the design of communication. 137-138
SIGDOC past, present, and future
- Scott R. Tilley:
30 years of documentation and the design of communication. 139-140
Social tools for supporting work - II
- Manuela Aparicio
Collaborative systems: characteristics and features. 141-146 - Na Li, Mary Beth Rosson:
Instant annotation: early design experiences in supporting cross-cultural group chat. 147-156 - Toni Ferro:
The rat city rollergirls and the potential of social networking sites to support work. 157-166
Reading and navigating
- Joe Welinske:
Applying user research, usability testing and visual design techniques to a printed publication targeted at teenagers. 167-170 - Michael J. Albers:
Reading to decide. 171-180 - Tao Yang, Mexhid Ferati
Navigating by index and guided tour for fact finding. 181-190
Design methodologies
- Robert Racadio, Emma J. Rose
Designing and evaluating the mobile experience through iterative field studies. 191-196 - Taylor Jackson Scott, Katie Kuksenok, Daniel Perry, Michael Brooks, Ona Anicello, Cecilia R. Aragon:
Adapting grounded theory to construct a taxonomy of affect in collaborative online chat. 197-204 - David G. Novick, Baltazar Santaella, Aaron Cervantes, Carlos Andrade:
Short-term methodology for long-term usability. 205-212
Domains of care - II
- Kelly Koerner, Dharma Dailey, Mike Lipp, Heidi Connor, Rohit Sharma:
Data visualization for psychotherapy progress tracking. 213-218 - Brenton D. Faber, Adhish Rajkarnikar:
Designing hospital metrics: visual analytics and process improvement. 219-226 - Christa Teston
Investigating usability and "meaningful use" of electronic medical records. 227-232
Interactivity and multimedia
- Jeffrey Tzu Kwan Valino Koh
Uncovering analogness and digitalness in interactive media. 233-242 - Dave Jones:
Tracing the user experience of participation. 243-250 - Elmar Hashimov, Brian J. McNely:
Left to their own devices: ad hoc genres and the design of transmedia narratives. 251-260
Interaction histories and knowledge systems
- Benedikt Schmidt, Sebastian Doeweling, Max Mühlhäuser:
Interaction history visualization. 261-270 - Keita Minowa, Reiko Hishiyama
A knowledge system for promotion of selecting, sharing, and circulation of multilingual technical knowledge. 271-278 - William Hart-Davidson
Activity streams: building context to coordinate writing activity in collaborative teams. 279-288
Frameworks and models
- David W. Talley:
A process documentation model for DCMI. 289-294 - Robert B. Watson:
Development and application of a heuristic to assess trends in API documentation. 295-302 - Tom Lindsley:
Development framework components as commonplaces. 303-306
Interfaces
- David K. Farkas:
Designing for selective reading with QuikScan views. 307-312 - François Beuvens, Jean Vanderdonckt
Designing graphical user interfaces integrating gestures. 313-322 - Melissa D. Clarkson
Understanding conceptualizations of anatomy: designing a browser for the foundational model of anatomy. 323-332
Design of communication: the big picture
- Sarah Read, Anna DelaMerced, Mark Zachry:
Participatory design in the development of a web-based technology for visualizing writing activity as knowledge work. 333-340 - Jennifer Stewart, Nicki Litherland Baker, Sarah Chaney, Elmar Hashimov, Elizabeth Imafuji, Brian J. McNely, Laura Romano:
A qualitative metasynthesis of activity theory in SIGDOC proceedings 2001-2011. 341-348 - Sarah Egan Warren, Jennifer Riehle:
Hosting an ACM SIGDOC unconference. 349-352
Poster abstracts
- Carlos Evia
Structured authoring meets technical comics in techcommix. 353-354 - Bernhard Maurer
Improving rehabilitation process after total knee replacement surgery through visual feedback and enhanced communication in a serious game. 355-356 - Joyce Locke Carter:
How do experts read application letters?: a multi-modal study. 357-358 - Elizabeth J. Keller:
Tracing digital thyroid culture: building communities of support. 359-360 - Angela Harrison:
"I see you're talking #HPV": communication patterns in the #HPV stream on twitter. 361-362 - Monica E. Cardella
Developing human-centered design approaches: preparing professionals to address complex problems. 363-364 - Jarman Hauser, Robert Racadio, William Wynn, Beth E. Kolko, Richard J. Anderson, Ruth E. Anderson:
Promoting behavior change through community-generated digital video. 365-366 - Huatong Sun:
The case of facebook Japan: cross-cultural design in postcolonial conditions. 367-368 - Rebecca Tegtmeyer, Liza Potts
Tracing and responding to foodborne illness. 369-370 - Kathie Gossett:
Technical communication and project management. 371-372
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