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Business Process Management Journal, Volume 19
Volume 19, Number 1, 2013
- Nazanin Eftekhari, Peyman Akhavan:
Developing a comprehensive methodology for BPR projects by employing IT tools. 4-29 - Marie-Josée Roy, Olivier Boiral, Pascal Paillé:
Pursuing quality and environmental performance: Initiatives and supporting processes. 30-53 - Daisy Mathur Jain, Reema Khurana:
Need for sustainable global business model in software outsourcing: The Indian perspective. 54-69 - Janis L. Gogan, Ryan J. Baxter, Scott R. Boss, Alina M. Chircu:
Handoff processes, information quality and patient safety: A trans-disciplinary literature review. 70-94 - Felix Krause, Marc-Andre Bewernik, Gilbert Fridgen:
Valuation of manual and automated process redesign from a business perspective. 95-110 - Abhijith Anand, Samuel Fosso Wamba:
Business value of RFID-enabled healthcare transformation projects. 111-145 - Youseef Alotaibi, Fei Liu:
Average waiting time of customers in a new queue system with different classes. 146-168 - Azharul Karim, Kazi Arif-Uz-Zaman:
A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organizations. 169-196
Volume 19, Number 2, 2013
- Alina M. Chircu, Janis L. Gogan, Scott R. Boss, Ryan J. Baxter:
Medication errors, handoff processes and information quality: A community hospital case study. 201-216 - Margherita Pero, Lucio Lamberti:
The supply chain management-marketing interface in product development: An exploratory study. 217-244 - Markus Kohlbacher, Hajo A. Reijers:
The effects of process-oriented organizational design on firm performance. 245-262 - Mina Ranjbarfard, Mohammad Aghdasi, Amir Albadvi, Mohammad Hassanzadeh:
Identifying knowledge management problems using a process-based method (a case study of process 137). 263-291 - Theresa Schmiedel, Jan vom Brocke, Jan Recker:
Which cultural values matter to business process management?: Results from a global Delphi study. 292-317 - Paloma Maria Santos, Marcus de Melo Braga, Aires José Rover:
Eliciting intrinsic knowledge in the business processes of electronic government with UML extensions. 318-335 - Mutaz M. Al-Debei, Enas M. Al-Lozi, Guy Fitzgerald:
Engineering innovative mobile data services: Developing a model for value network analysis and design. 336-363 - Dara G. Schniederjans, Surya Yadav:
Successful ERP implementation: an integrative model. 364-398
Volume 19, Number 3, 2013
- Mturi Elias, Paul Johannesson:
A context-based process semantic annotation model for a process model repository. 404-430 - Arun Kumar Tarofder, Govindan Marthandan, Avvari V. Mohan, Prashantini Tarofder:
Web technology in supply chain: an empirical investigation. 431-458 - Wirat Jareevongpiboon, Paul Janecek:
Ontological approach to enhance results of business process mining and analysis. 459-476 - Josef Blasini, Susanne Leist:
Success factors in process performance management. 477-495 - Poonam Garg, Atul Garg:
An empirical study on critical failure factors for enterprise resource planning implementation in Indian retail sector. 496-514 - Öykü Isik, Willem Mertens, Joachim Van den Bergh:
Practices of knowledge intensive process management: quantitative insights. 515-534 - Kwee Keong Choong:
Are PMS meeting the measurement needs of BPM? A literature review. 535-574 - Asmare Emerie Kassahun, Alemayehu Molla:
BPR complementary competence: definition, model and measurement. 575-596
Volume 19, Number 4, 2013
- Gregor Zellner:
Towards a framework for identifying business process redesign patterns. 600-623 - Dileep More, Preetam Basu:
Challenges of supply chain finance: A detailed study and a hierarchical model based on the experiences of an Indian firm. 624-647 - Markku Tinnilä:
Efficient service production: service factories in banking. 648-661 - Shari S. C. Shang, Ya-Ling Wu:
Measuring process capital from a system model perspective. 662-679 - Anne-Maria Aho, Lorna Uden:
Strategic management for product development. 680-697 - Mayara Segatto, Silvia Inês Dallavalle de Pádua, Dante Pinheiro Martinelli:
Business process management: a systemic approach? 698-714 - Trevor Cadden, Stephen Downes:
Developing a business process for product development. 715-736 - Maryam Eskafi, Seyyed Hossein Hosseini, Atefe Mohammadzadeh Yazd:
The value of telecom subscribers and customer relationship management. 737-748
Volume 19, Number 5, 2013
- Samsul Islam, Tava Olsen, M. Daud Ahmed:
Reengineering the seaport container truck hauling process: Reducing empty slot trips for transport capacity improvement. 752-782 - Hakan P. Sundberg:
Process based archival descriptions - organizational and process challenges. 783-798 - Qing Niu, Qingjin Peng, Tarek Y. ElMekkawy:
Improvement in the operating room efficiency using Tabu search in simulation. 799-818 - Chokri Zanzouri, Jean-Charles Francois:
Knowledge management practices within a collaborative R&D project: Case study of a firm in a cluster of railway industry. 819-840 - Asri Cahyaningrum, Togar M. Simatupang:
An agent based model for the subsidized LPG with a closed distribution system. 841-860
Volume 19, Number 6, 2013
- Preety Awasthi, Purnima S. Sangle:
The importance of value and context for mobile CRM services in banking. 864-891 - Anna Darmani, Payam Hanafizadeh:
Business process portfolio selection in re-engineering projects. 892-916 - Christine Natschläger, Verena Geist:
A layered approach for actor modelling in business processes. 917-932 - Anup Kumar, Kampan Mukherjee, Narendra Kumar:
Modelling, simulation and analysis of control mechanism of a dynamic supply chain system considering supply-price trade-off, using control theory. 933-946 - Neetu Yadav, Sushil, Mahim Sagar:
Performance measurement and management frameworks: Research trends of the last two decades. 947-971
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