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Robert Heckman

Robert L. Heckman

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affiliation: School of Information Studies, Syracuse University, Syracuse, NY, USA

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2020 – today

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2020
[j14]
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Jeff Saltz, Robert Heckman:
Exploring Which Agile Principles Students Internalize When Using a Kanban Process Methodology. J. Inf. Syst. Educ. 31(1): 51-60 (2020)

2010 – 2019

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2019
[j13]
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Jeffrey S. Saltz, Michael Skirpan, Casey Fiesler, Micha Gorelick, Tom Yeh, Robert Heckman, Neil I. Dewar, Nathan Beard:
Integrating Ethics within Machine Learning Courses. ACM Trans. Comput. Educ. 19(4): 32:1-32:26 (2019)
[c21]
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Jeffrey S. Saltz, Robert Heckman, Kevin Crowston, Sangseok You, Yatish Hegde:
Helping Data Science Students Develop Task Modularity. HICSS 2019: 1-10
2018
[j12]
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Jeffrey S. Saltz, Robert Heckman:
A Scalable Methodology to Guide Student Teams Executing Computing Projects. ACM Trans. Comput. Educ. 18(2): 9:1-9:19 (2018)
[c20]
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Jeffrey S. Saltz, Neil I. Dewar, Robert Heckman:
Key Concepts for a Data Science Ethics Curriculum. SIGCSE 2018: 952-957
2017
[j11]
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Kangning Wei, Kevin Crowston, U. Yeliz Eseryel, Robert Heckman:
Roles and politeness behavior in community-based free/libre open source software development. Inf. Manag. 54(5): 573-582 (2017)
[c19]
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Jeffrey S. Saltz, Robert Heckman, Ivan Shamshurin:
Exploring How Different Project Management Methodologies Impact Data Science Students. ECIS 2017
2014
[j10]
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Kangning Wei, Kevin Crowston, Na Li, Robert Heckman:
Understanding group maintenance behavior in Free/Libre Open-Source Software projects: The case of Fire and Gaim. Inf. Manag. 51(3): 297-309 (2014)
2013
[j9]
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Jeff Saltz, Mark A. Serva, Robert Heckman:
The GET Immersion Experience: A New Model for Leveraging the Synergies between Industry and Academia. J. Inf. Syst. Educ. 24(2): 121-132 (2013)

2000 – 2009

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2009
[j8]
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Jaime Snyder, Robert Heckman, Michael J. Scialdone:
Information studios: Integrating arts-based learning into the education of information professionals. J. Assoc. Inf. Sci. Technol. 60(9): 1923-1932 (2009)
[c18]
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Michael J. Scialdone, Na Li, Robert Heckman, Kevin Crowston:
Group Maintenance Behaviors of Core and Peripherial Members of Free/Libre Open Source Software Teams. OSS 2009: 298-309
2008
[c17]
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Qing Li, Robert Heckman, Kevin Crowston, James Howison, Eileen Allen, U. Yeliz Eseryel:
Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. ICIS 2008: 99
[c16]
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Hala Annabi, Kevin Crowston, Robert Heckman:
Depicting What Really Matters: Using Episodes to Study Latent Phenomenon. ICIS 2008: 183
2007
[c15]
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Kevin Crowston, Robert Heckman, Nora I. Misiolek, U. Yeliz Eseryel:
Emergent Leadership in Self-Organizing Virtual Teams. ICIS 2007: 60
[c14]
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Robert Heckman, Kevin Crowston, Nora I. Misiolek:
A Structurational Perspective on Leadership in Virtual Teams. Virtuality and Virtualization 2007: 151-168
[c13]
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Robert Heckman, Kevin Crowston, U. Yeliz Eseryel, James Howison, Eileen Allen, Qing Li:
Emergent Decision-Making Practices in Free/Libre Open Source Software (Floss) Development Teams. OSS 2007: 71-84
2006
[j7]
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Nelson Massad, Robert Heckman, Kevin Crowston:
Customer Satisfaction with Electronic Service Encounters. Int. J. Electron. Commer. 10(4): 73-104 (2006)
[j6]
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Robert Heckman, Hala Annabi:
How the Teacher's Role Changes in On-line Case Study Discussions. J. Inf. Syst. Educ. 17(2): 141-150 (2006)
[c12]
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Robert Heckman, Qing Li, Xue Xiao:
How Voluntary Online Learning Communities Emerge in Blended Courses. HICSS 2006
[c11]
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Robert Heckman, Kevin Crowston, Qing Li, Eileen Allen, U. Yeliz Eseryel, James Howison, Kangning Wei:
Emergent Decision-Making Practices In Technology-Supported Self-Organizing Distributed Teams. ICIS 2006: 43
[c10]
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Hala Annabi, Kevin Crowston, Robert Heckman:
From Individual Contribution to Group Learning. OSS 2006: 77-90
2005
[j5]
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Robert Heckman, Hala Annabi:
A Content Analytic Comparison of Learning Processes in Online and Face-to-Face Case Study Discussions. J. Comput. Mediat. Commun. 10(2) (2005)
[c9]
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Robert Heckman, Nora I. Misiolek:
Leaders and Followers In Student Online Project Teams. HICSS 2005
[c8]
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Nora I. Misiolek, Robert Heckman:
Patterns of Emergent Leadership in Virtual Teams. HICSS 2005
2004
[j4]
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Ian MacInnes, Kasama Kongsmak, Robert Heckman:
Vertical Integration and the Relationship Between Publisher and Creators. J. Electron. Commer. Res. 5(1): 25-37 (2004)
[c7]
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Charmaine Barreto, Robert Heckman:
Understanding Knowledge Sharing Motivators within Knowledge Management Initiatives. AMCIS 2004: 273
[c6]
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Nelson Massad, Robert Heckman, Kevin Crowston:
Customer Satisfaction with Electronic Service Encounters. AMCIS 2004: 485
2003
[j3]
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Robert Heckman:
Strategic Information Technology Planning and the Line Manager's Role. Inf. Syst. Manag. 20(4): 16-21 (2003)
[c5]
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Robert Heckman, Hala Annabi:
A Content Analytic Comparison of FTF and ALN Case-Study Discussions. HICSS 2003: 3
2002
[c4]
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Robert Heckman, Kasama Kongsmak, Ian MacInnes:
Implications of Pure Electronic Commerce for Vertical Integration. Bled eConference 2002: 25

1990 – 1999

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1999
[j2]
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Robert Heckman:
Managing the it Procurement Process. Inf. Syst. Manag. 16(1): 61-71 (1999)
1998
[j1]
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  - journals/itp/EschenfelderHS98
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Kristin R. Eschenfelder, Robert Heckman, Steve Sawyer:
The distribution of computing: the knowledge markets of distributed technical support specialists. Inf. Technol. People 11(2): 84-103 (1998)
1996
[c3]
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Kristin R. Eschenfelder, Steve Sawyer, Robert Heckman:
Cooperation Among Technical Specialists in a Distributed Computing Environment. ICIS 1996: 44
1995
[c2]
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Robert L. Heckman, Audrey Guskey:
Sources of Customer Satisfaction and Dissatisfaction with Information Technology Help Desks. ICIS 1995: 356-357
1994
[c1]
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Robert L. Heckman, William R. King:
Behavioral Indicators of Customer Satisfaction with Vendor-Provided Information Services. ICIS 1994: 429-444

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