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"Fuzzy tool for customer satisfaction analysis in CRM systems."

Bogdan Walek (2013)

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DOI: 10.1109/TSP.2013.6613881

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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Bogdan Walek:
Fuzzy tool for customer satisfaction analysis in CRM systems. TSP 2013: 11-14

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