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"An empirically derived personalisation framework for technical support."

Solomon Gizaw (2014)

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DOI: 10.1145/2601248.2613082

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - conf/ease/Gizaw14
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Solomon Gizaw:
An empirically derived personalisation framework for technical support. EASE 2014: 55:1-55:4

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