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"Analysis of Users' Mental Model and Expectations from Usability and ..."

Renata Zappelli Marzullo, André Ribeiro Oliveira, Adriano Bernardo Renzi (2017)

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DOI: 10.1007/978-3-319-58640-3_56

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-29

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  dblp key:
  - conf/hci/MarzulloOR17
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  - https://dblp.org/rec/conf/hci/MarzulloOR17
Renata Zappelli Marzullo, André Ribeiro Oliveira, Adriano Bernardo Renzi:
Analysis of Users' Mental Model and Expectations from Usability and Information Design Point of View in e-Contracts: A Case of Hotel Reservation. HCI (20) 2017: 784-803

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