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"IT Mediated Customer Services in E-Government: A Citizen's Perspective."
Chee-Wee Tan, Izak Benbasat (2009)
- Chee-Wee Tan, Izak Benbasat:
IT Mediated Customer Services in E-Government: A Citizen's Perspective. Commun. Assoc. Inf. Syst. 24: 12 (2009)
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