default search action

combined dblp search
author search
venue search
publication search

ask others

"TQM and customer satisfaction in Malaysia's service sector."

Wen-Yi Sit et al. (2009)

> Home

Details and statistics

DOI: 10.1108/02635570910982300

access: closed

type: Journal Article

metadata version: 2020-04-25

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/imds/SitOLC09
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/imds/SitOLC09
Wen-Yi Sit, Keng-Boon Ooi, Binshan Lin, Alain Yee-Loong Chong:
TQM and customer satisfaction in Malaysia's service sector. Ind. Manag. Data Syst. 109(7): 957-975 (2009)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.