• case-insensitive prefix search: default
  e.g., sig matches "SIGIR" as well as "signal"
• exact word search: append dollar sign ($) to word
  e.g., graph$ matches "graph", but not "graphics"
• boolean and: separate words by space
  e.g., codd model
• boolean or: connect words by pipe symbol (|)
  e.g., graph|network

Update May 7, 2017: Please note that we had to disable the phrase search operator (.) and the boolean not operator (-) due to technical problems. For the time being, phrase search queries will yield regular prefix search result, and search terms preceded by a minus will be interpreted as regular (positive) search terms.

found 15 matches

• 2022
• 
  Rouba Ibrahim:
  Personalized scheduling in service systems. Queueing Syst. Theory Appl. 100(3-4): 445-447 (2022)
• 2021
• 
  Achal Bassamboo, Rouba Ibrahim:
  A General Framework to Compare Announcement Accuracy: Static vs. LES-Based Announcement. Manag. Sci. 67(7): 4191-4208 (2021)
• 
  Jing Dong, Rouba Ibrahim:
  SRPT Scheduling Discipline in Many-Server Queues with Impatient Customers. Manag. Sci. 67(12): 7708-7718 (2021)
• 
  Rouba Ibrahim, Song-Hee Kim, Jordan D. Tong:
  Eliciting Human Judgment for Prediction Algorithms. Manag. Sci. 67(4): 2314-2325 (2021)
• 2020
• 
  Jing Dong, Rouba Ibrahim:
  Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both? Oper. Res. 68(4): 1238-1264 (2020)
• 2018
• 
  Rouba Ibrahim:
  Sharing delay information in service systems: a literature survey. Queueing Syst. Theory Appl. 89(1-2): 49-79 (2018)
• 2017
• 
  Rouba Ibrahim, Mor Armony, Achal Bassamboo:
  Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Manag. Sci. 63(6): 1762-1780 (2017)
• 2016
• 
  Rouba Ibrahim, Pierre L'Ecuyer, Haipeng Shen, Mamadou Thiongane:
  Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers. Eur. J. Oper. Res. 250(2): 480-492 (2016)
• 2013
• 
  Rouba Ibrahim, Pierre L'Ecuyer:
  Forecasting Call Center Arrivals: Fixed-Effects, Mixed-Effects, and Bivariate Models. Manuf. Serv. Oper. Manag. 15(1): 72-85 (2013)
• 2012
• 
  Rouba Ibrahim, Nazim Régnard, Pierre L'Ecuyer, Haipeng Shen:
  On the modeling and forecasting of call center arrivals. WSC 2012: 23:1-23:12
• 2011
• 
  Rouba Ibrahim, Ward Whitt:
  Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity. Oper. Res. 59(5): 1106-1118 (2011)
• 2010
• 
  Rouba Ibrahim, Ward Whitt:
  Delay predictors for customer service systems with time-varying parameters. WSC 2010: 2375-2386
• 2009
• 
  Rouba Ibrahim, Ward Whitt:
  Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments. Manag. Sci. 55(10): 1729-1742 (2009)
• 
  Rouba Ibrahim, Ward Whitt:
  Real-Time Delay Estimation Based on Delay History. Manuf. Serv. Oper. Manag. 11(3): 397-415 (2009)
• 2008
• 
  Rouba Ibrahim, Ward Whitt:
  REal-time delay estimation in call centers. WSC 2008: 2876-2883