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MIS Quarterly Executive, Volume 4
Volume 4, Number 1, 2005
- Jack Rockart:
Editor's Comments. 1 - Ray Hoving:
Message from SIM. 2
- Paul S. Adler, Frank E. McGarry, Wendy B. Irion-Talbot, Derek J. Binney:
Enabling Process Discipline: Lessons from the Journey to CMM Level 5. 3 - Sara Cullen, Peter B. Seddon, Leslie P. Willcocks:
Managing Outsourcing: The Life Cycle Imperative. 4 - Malte Geib, Lutz M. Kolbe, Walter Brenner:
Customer Relationship Management in Business Networks: Lessons fromt eh Financial Services Industry in Germany and Switzerland. 5 - David P. Biros, Joey F. George, Robert W. Zmud:
Inside the Fence: Sensitizing Decision Makers to the Possibility of Deception in the Data They Use. 6
Volume 4, Number 2, 2005
- Jack Rockart:
Editor's Comments. 1 - Ray Hoving:
Message from SIM. 2
- Jerry N. Luftman:
Key Issues for IT Executives 2004. 3 - Michelle L. Kaarst-Brown:
Understanding an Organization's View of the CIO: The Role of Assumptions About IT. 4 - Tim Goles, Gregory B. White, Glenn B. Dietrich:
Dark Screen: An Exercise in Cyber Security. 5 - Richard T. Watson, Gabriele Piccoli, M. Kathryn Brohman, A. Parasuraman:
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships. 6
Volume 4, Number 3, 2005
- Jack Rockart:
Editor's Comments. 1 - Ray Hoving:
Message from SIM. 2
- Richard T. Watson, Donald E. Wynn Jr., Marie-Claude Boudreau:
JBOSS: The Evolution of Professional Open Source Software. 3 - Ruey-Lin Hsiao, Thompson S. H. Teo:
Delivering on the Promise of E-Procurement. 4 - R. Ryan Nelson:
Project Retrospectives: Evaluating Project Success, Failure, and Everything in Between. 5 - Christina Soh, Sia Siew Kien:
The Challenges of Implementing "Vanilla" Versions of Enterprise Systems. 6
Volume 4, Number 4, 2005
- Jeanne W. Ross:
Editor's Comments. 1 - Dave Luce:
Message from SIM. 2
- Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss:
E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore. 3 - Alan R. Dennis, Iris Vessey:
Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities. 4 - Traci A. Carte, Albert B. Schwarzkopf, Teresa M. Shaft, Robert W. Zmud:
Advanced Business Intelligence at Cardinal Health. 5 - Erik Krogh, Omar El Sawy, Paul Gray:
Managing Online in Perpetual Perfect Storms: Insights from IndyMac Bank. 6
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